Craig-y-Dderwen Riverside Hotel  

The riverside location (we were upgraded to a Riverview room, which made it all the more pleasant) and the soothing sound of the fast flowing River Conwy.

The staff at the hotel were extremely kind & very helpful. We had nice conversations with several members of staff and the person at the check- in desk was great in helping us with information about the area. These are the things that make a holiday enjoyable and the staff at this hotel definitely played their part in making our weekend special. The gardens are very pretty and the location is very convenient for reaching Snowdon.

The hotel looks very grand in the pictures (which is why we chose it) but in fact it has a slightly "tired" feel to it, as if it has seen better days. It could use a face-lift in several areas and definitely needs an injection of style! The location also looks fantastic along the river, but in reality it is very close to a busy road (actually two busy roads) so if you expect to sit on the terrace and listen to the sounds of nature you will be disappointed. The rooms are well soundproofed however, so in the room you didn't hear the road, but our room was located over a generator or something and there was noise from this all night (not very bad, but a bit annoying). The standard rooms are also quite small and if you want one of the bigger rooms, one with a view of the river or a terrace, you have to pay a lot more. I have stayed in hundreds of hotels and didn't think this was very good value for money.

The staff were so lovely nothing was an effort they went out of their way to make us feel welcome. Food was amazing and the view from our room no 17 was spectacular. We had a lovely weekend

Staff - everyone was top notch. Polite, helpful, made to feel very welcome Food - amazing, lots of choice, good portions, excellent chef Accommodation - superb, well appointed, immaculate, lovely views I can't praise this hotel enough - we had a really wonderful few days and honestly can not think of anything that could be improved.

as soon as we arrived we were both really pleased with the hotel what an amazing position and surroundings. The room was really lovely clean large and modern with everything we needed aswell as a beautiful view over the river. Aswell as that the resturant served really lovely fresh food had two very enjoyable dinners . all the staff were very friendly and helpfull. really lovely would go back.

Location

Excellent location, lovely surrounds, food of the highest standard. Very formal atmosphere however.

Lovely location, very friendly and helpful staff. Enjoyed walking round the vegetable garden drinking a glass of chilled white wine and watching the river.

Didn't have a good view from our room. The wine was rather expensive.

Location and hotel's design

Bed - not confortable at all!

The location and views from the room and setting of hotel.

I didn't think our room was worth 150 pounds per night.

The Riverside location

Excellent service, hospitality, Resteraunt and food top of the range.....Massive compliments to the chef and bar/resteraunt staff....(Marie waitress and barman at dinner 31/05/2011)

Beutifully renovated room, stayed in room 10........... in order to keep up the standard,small details must be addressed: tv channels freezing, chipped/cracked crockery, bathroom mirror cord, .......important that management stay on the ball in order to collect 100% review....£150 A night for this particular room a little bit pricey compared to other hotels around the country I've stayed in but, otherwise delightful experience. The Hotel has everything it takes to be up there with the best, if they stay hot with interior housekeeping and maintanance. Staff however, made up for any minor blips during my stay....Gorgeous!!!!