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Newest reviews for Craiglands Hotel

  • Gordon
      United Kingdom
    15 September 2014

    The hotel location and the friendliness of the staff was exemplary. The breakfast and evening meals were very well prepared and presented. Our stay there was a very pleasant experience and excellent value for money. Our room was very spacious and very clean and comfortable with an excellent view from the window.

    9.6

  • Jennifer
      United Kingdom
    9 September 2014

    Restaurant food was good, but restaurant was ambiance free.

    Clealiness of room was very poor. No ventilation in bathroom apart from very dirty window that was difficult to open. Heated towel rail did not work so unable to dry towels. Heating in room not working. poor quality mattresses on beds.

    5.4

  • Anonymous
      United Kingdom
    26 August 2014

    Clean spacious rooms

    Very noisy as hotel is a wedding venue, we stayed for two nights and both nights the music went on until late.

    5.4

  • Ben
      United Kingdom
    26 August 2014

    For the amount we payed for one night as a married couple it was a disgrace they put two single bed together n would have expected that from craiglands

    4.6

  • David
      United Kingdom
    24 August 2014

    Waitress

    Waiter

    8.8

  • Anthony
      United Kingdom
    20 August 2014

    Top location for access to Ilkley Moor. Terrific Gothic building. Excellent charming staff.

    Craigslands is somewhat past its best. It needs extensive updating and for that kind of money it needs a pool. Shame that the signature front lawns were turned into car parks. Nothing that a substantial injection of capital would't fix. Having said that, if you are a fan of faded grandeur and huge Baronial spaces, you'll love it. Frankly overpriced.

    5.8

  • Christine
      United Kingdom
    19 August 2014

    bed comfy and bedroom a valance on the bed would be good to hide stains at the end of the bed

    could not get parked on arrival bedroom and bathroom need updating blinds in bathroom shabby no facilities to put tampons etc in kettle too far away to plug in a socket for the money it cost it was not worth it also breakfast should be included in the price not ten pounds each extra! ould not get parked on arrival

    5.8

  • Wendy
      United Kingdom
    19 August 2014

    Staff very helpful and friendly. Quiet location. Reception areas well furnished, and a very good breakfast. Lovely fluffy towels in the bedrooms. Value for money.

    Lift needed updating.

    9

  • Stephen
      United Kingdom
    19 August 2014

    Very comfortable bed, and large bath in Room 218. Outlook imposing even on a dreary day. Wide range of food to cover most requirements

    Lack of Staff on arrival at reception, and initially in the Bar.

    7.1

  • Anonymous
      United Kingdom
    18 August 2014

    Beds were very comfortable - a real treat. Lovely towels. Enjoyed the food.

    Decor a bit tired.

    7.1

  • Jeremy
      United Kingdom
    18 August 2014

    The people, the food, the room, the service, the experience. All was excellent.

    10

  • James
      United Kingdom
    13 August 2014

    good size rooms,very good bathroom,tea coffee hot chocolate very good stay.

    9.2

  • Susan
      United Kingdom
    12 August 2014

    Liked the location of the hotel within walking distance from the railway station. No need to have a car . Lots of walks do do from the hotel. Lovely shops. Staff friendly and acted on our requests promptly

    The stains on the bottom of the bed base , visible as there was no valance. The hair dryer lead was not long enough to reach the mirror! ( had to ask for an extension cable) . Soft furnishings "tired looking" in the lounge area.

    7.9

  • Beth
      United Kingdom
    9 August 2014

    Very helpful, friendly and approachable staff. Clean, comfortable and spacious room. I would visit again and recommend to family and friends.

    The breakfast covered all the basics but was not fantastic taste wise.

    9.2

  • David
      United Kingdom
    5 August 2014

    All the members of staff went out of the way to make you feel you were valued as a guest.

    Because of our age getting to our rooms on the second floor wing was a bit difficult.

    8.8

  • Anonymous
      United Kingdom
    5 August 2014

    Staff Location Cleanliness Very comfy bed and great shower

    Expensive drinks A little scruffy in places in rooms, particularly where alteration has taken place.

    8.3

  • Anonymous
      United Kingdom
    3 August 2014

    Good location within easy reach of theme park(s) - One theme park roughly 45 mins away, another theme park roughly 1 hour 45 mins away. Ilkley is very close roughly 5 mins away with plenty of parking, a lovely town.

    Room had a musty smell but hot weather so had windows open which got rid of the smell.

    6.3

  • Alison
      United Kingdom
    1 August 2014

    Fantastic staff, who were happy to help when we turned up for a wedding and wanted to change before our check in time. Loan of a room - no fuss made.

    Bathroom in our room was a little tired, but, nevertheless, clean.

    9.2

  • Vicki
      United Kingdom
    28 July 2014

    Close to cow and calf rocks and pub - 20 min walk up a steep hill but worth it. 10 mins walk to the town. The receptionists were lovely and helpful.

    The reception on the television was very poor. Quite pricey and the view from our room overlooked an office and a flat roof which had easy access to the room if someone felt the need.

    7.9

  • Jeremy
      Bahamas
    27 July 2014

    Good location. Staff were friendly.

    Hotel needs upgrade, bedroom floor was squeaky. Hotel ĺacks many facilities found in modern hotels. Tv did not work properly.

    7.1

  • Anthony
      United Kingdom
    27 July 2014

    Comfortable, friendly hotel with good facilities and excellent staff.

    Television didn't work on both nights we were there.

    8.3

  • Louise
      United Kingdom
    24 July 2014

    Lovely old hotel set in a beautiful area with the moors in one direction and a short walk away the beautiful friendly town of Ilkley.

    7.5

  • Caroline
      Malaysia
    22 July 2014

    The towels were nice.

    The general appearance was dated. There was no mattress cover the sheets were straight on top of the mattress. It was a hot night but could only open window about three inches. The toilet made a noise due to the sani type system. Very annoying. Seeing as the room was for two people we only got one shower gell and one shampoo. All in all disappointed.

    5

  • David
      United Kingdom
    20 July 2014

    room was clean and comfortable and well presented.

    bathroom recently refitted & tiled, to high standard, but totally lacking in ventilation & door not replaced - would not shut properly

    7.5

  • Anonymous
      United Kingdom
    19 July 2014

    Comfortable room, very clean, helpful staff, easy check in, couldn't have asked for more

    9.6

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