Cranley Gardens Hotel  

Don't stay here. It was filthy--I wore my shoes in my room and sacrificed a towel to wash our bathroom floor. There was a literally a teaspoon of crud/dirt in each corner of the bathroom floor--the carpet was scary. It smelled of urine. They supply rollaway cots--not beds. As a couple we got 3 cots--not a double bed. We asked and were told to keep checking back as she didn't see any available double type room. There is a hair dryer you have to hold the button to stay on. No other amenities (no kettle/coffee machine, no microwave, no iron, no bath sized towels, no secure windows, no nothing as expected in a typical hotel). Continental breakfast is tea, toast and cereal. Breakfast staff were very pleasant. Front desk staff were overly rude. The front desk staff chose to disconnect the 'free' internet when we first got there--they felt people were downloading and they chose to end access (it boasts they provide free internet--though don't count on it). We checked out early and luckily checked our bill--they overcharged us daily use of the safe (we had not used as it was a daily charge) as well as several drinks which we did not purchase. I got the flu while there, so I brought my cup of tea back to the room. They do not remove dirty mugs, nor replace your bathroom glasses ever during your stay. I had not heard a vaccuum once--I don't think they own one. You get clean sheets on day one and keep those for your stay--thats ok, though the blankets on top are visibly dirty. Its cold, so you need to sleep with something other than sheets! I got the spare blanket from the wardrobe and it was even dirtier--yellow/orange polyester blanket with huge central dirty stain on the top. The top covers were heavy--absolutely heavy with filth. This place would not pass any health inspection and I am surprised its allowed to remain open as it is.glasses ever during your stay. I had not heard a vaccuum once--I don't think they own one.

The entire atmosphere was fantastic, I was proud to be the official last customer. !

MMM... That would be the fact that there was only one pillow per bed. 2 would have been more comfy.

Very bad hotel Very bad staff Not clean No facilities Very bad experience

Breakfast very bad Staff not cooperate Rooms not clean and very old

Location, staff wifi

Room very basic

I have stayed there many times, V good location. Shame they are closing down end of 2011.

Rooms need updating, but no point if closing!!

Good location to Underground. Pleasant staff.

Room a bit small and tired.

The location was a 5 minute walk to South Kensington tube station, which was a good location for shops, bars and restaurants.

The room we booked was a triple room. The beds were tiny single beds and the room was in desperate need of a refurbishment, including the very old bathroom, however the room was clean.

Number includs Breakfast, but it means you will have only tost and drinks. All other food is payable. I would prefer do not call this breakfast included.

Well if you go into one of the most expensive parts of London your going to pay for the visit.except it before you book and your have a great time,every thing is going to cost you . the hotel is well situated and well run

Some people moaning about the cost of everything in the area might be worth pointing out expensive areas are expensive for the very same reason if your on a tight budget further out might be for the customer walet

Great location and reasonable price. Fair quality for the price, helpful staff.

There was not much choice of the continental breakfast. Only 1 kind of fruit - prunes.

very good location

poor breakfast

The hotel is comfortable, if overheated, I understand that it will close after 20 odd years in January 2012 to be converted to flats... Very little has been spent the last ten years to update and modernise a 1970s (or 80's) hotel... Bathrooms are poor and cleanliness is suspect! Location is good, staff are friendly and its perfetly fine for a short stay! Regards Nick

blankets were a bit old and shabby Breakfast was insuficient, flat and no options to chose (no fruit)