Cringletie House  

First-class relaxation in sumptuous surroundings, and a very attentive staff.

The staff could not do enough. They were attentive and looked only to your enjoyment of your time there. My wife is vegetarian and she did not like the vegetarian option on the menu. The staff made a lovely salad for her and served it in the residents bar. They were on hand at any time to help us and make our stay enjoyable. The public rooms are beautiful. The grounds are lovely with plenty of space to walk. We took our dog and the staff made a fuss over her and let her in to the bar area to sit with us at night. All in all we had a lovely stay.

If you are over 6 ft tall be prepared to duck in and out of the bathroom if you are in the classic rooms and at the top of the house. However it is part of the character of the house

we had a wonderful time at Cringletie House. It is beautiful and the staff were that great combination of friendly yet formal. Also I had a minor complaint about breakfast which was dealt with quickly and well. The hotel is well situated to visit various places such as Sir Walter Scott's home as well as Melrose Abbey etc and we did a lot of 'historical stuff' as well as enjoying the countryside in an area of Scotland we have rushed through for years without stopping. I'm glad we did and that we stayed here. It was excellent.

the food and tranquility

Cringletie House is in a superb location and setting, the facilities inside and outside of the house are excellent. Inside is very welcoming with several rooms where you can sit and just relax. The luxury bedroom was everything you would expect with an extremely large and comfortable bed. The dining room has a warm atmosphere and the decoration is eye catching. The grounds are spacious and there are several walks along with a walled garden, which is lovely just to sit in. The staff are very friendly and welcoming and go that extra mile to make your stay a pleasant one. Breakfast is one of the tastiest I have ever had and the dinner was very well prepared and presented.

My only complaint if you could call it that is that the dinner menu was the same for both evenings and if we had stopped a third night we would have dined elsewhere.

Comfort of 'luxury' room; good cuisine; delightful location and pleasant views

Rather slow dining room service; house wine out of stock!

Wonderful setting. Welcoming and friendly ambience. Superb food.

Drinks rather expensive.

Very welcoming, lovely setting & relaxing. Good food & service.

Good setting. Lady we dealt with most of time brilliant. Nothing too much trouble. Comfortable room

Menu overpriced and llimited unless you like food of that style - my wife was struggling to find something she liked. Portions small - more than one person commented "glad of the bread rolls". Second night only one of our choice of dessert left, another "none left". Menu says "individually prepared". Breakfasts not brilliant. Mine went back first day - lukewarm. Returned seconds later having beeen microwaved with toast still on plate!. Problem with shower not dealt with (informed you am) until we reminded you on our return. Your ran out of bottled beer on our first night. I had to drink lager.

Our bedroom was lovely. The bar was cosy. The front of house staff were excellent. Nice grounds.

I thought the atmosphere in the dining room was a bit too 'formal' It needed slightly louder background music, I think, so that diners didn't feel they had to speak in whispers. There was obviously a staffing shortage. Crockery and glasses not cleared away quickly in the bar. On our first night we rang for attendance in the bar - no-one came. Had to go to get FOH staff who then sent for someone who was slow to arrive. We reserved a table for 7:30 but weren't called through until almost an hour later.

You are made welcome and feel comfortable as soon as you enter the hotel.My wife is disabled,we have stayed in many hotels offering facilities for wheelchair users but none have come near to the facilities we were delighted to find at Cringletie.The room was near perfect,among other things, it included two electric adjustable armchairs along with two electrically adjustable beds We are certainly expecting to return.

Everything was perfect, theremore the staff ist extraordinary gentle. We felt very welcome and enjoyed our stay.