The Croft  

Very pleasant hotel nice and relaxed atmosphere

Nothing all good

friendly atmosphere family run giving that personal touch food was excellent and great value for mone

noting

The free Wi-Fi.

I dislike the fact that the management was being stingy with heating. They rationed the time they put it on and when they turned it off. We had heating for no more than 4hours daily - quite unfair. It was mostly cold for most part of our stay at the hotel. You were not sure if your room would be warm or cold when you got there. The staffing is horrible to say the least. I only saw only one guy (Tony) for most part of my stay and he was only good at deceiving us each time we complained of anything. Bathing in the bath was a challenge as the cold and hot water taps kept misbehaving. A stand-in shower would make a lot of difference. The 11GBP meal ordered was a total mess.

Friendly helpful staff. Location - 20 minutes from Euro-Tunnel.

Rooms are in need of up-dating.

nothing, but room was clean

no lights in room, no toilet paper, loud neighbours, staff trying but had not a clue

Food excellent I recomend the pizza. Maybe you could do a themed night. Hotel clean and comfortable would stay again.

Always very helpful, friendly staff

Good value for money. Friendly host - we arrived late - stayed back to make sure we were able to get into our rooms.

Very friendly atmosphere, and very obliging staff. The room was very clean and comfortable. The breakfast was very good. We throughly enjoyed our stay. This Hotel would be a great location for a wedding os simlar do. The grounds and general facilities are wonderful.

good price, friendly helpful staff, convenient, clean

Some rooms could have been warmer

Noisy, Room cold when arrived heating turned off. One set of towels in a single room ! Toilet & tea coffee items not stocked up. Saw one staff member on arrival, after some rousing none after! IN A TWO NIGHT STAY.

The Friendly staff member- we only met one.

The member of staff who signed us in was extremly friendly and helpful. The room was good value.

The breakfast was ok, except for the coffee which was really horrible.

Personal service and helpfulness. Look forward to trying out their restaurant.

The sheets were clean. Bed was strangely comfortable. Plenty of storage drawers.

On arrival, we were not told what was available and what needed to be asked for ie hairdryer not in room, where breakfast would be and what time in morning. No way to secure anything valuable in room. Bath was mentioned but there was only a shower. Hair was in bathroom basin. Toilet seat was wobbly. Light did not work above desk area. Carpet was old and stained. Curtains were old, shabby and dirty looking. Heating was not controllable and was totally off in the night. Windows were drafty. No phone in the room although there were instructions on dialing from one. Large kettle in room but no way to fill from small bathroom basin. No breakfast menu, so did not know what was available. Breakfast included toast that could only be described as warm sliced bread. Egg was burned. Coffee tasted like it had been placed in jug and left on hotplate to burn. No juice.

The warmth, friendliness and helpfulness of the staff. Comfortable bed.

The hotel was very clean. The staff were freindly and courteous. The breakfast was good value. The cost of the room as excellent value

we couldnt control the radiattors and te roo was too hot

Bed was comfortable

Shower was weak and pathetic. No milk for tea & coffee. The room was extremely dated. The window had not been cleaned. In need of refurbishment. Make sure you've eaten something because come 9 o'clock at night there is no way of getting anything to eat. Breakfast starts at 7:30 which for me was too late

The 'la dolce vita' restaurant

No milk in the room for tea and small breakfast slots; 7.30- 9am only

It was basic but very clean. I stayed for two weeks and was very comfortable. Food was excellent. And I will be staying again for two weeks in February.

The only thing I would say that could be improved would be the power of the shower.

broken shower as mentioned in earlier review,asked for early morning call 7 o clock this didnot happen breakfast paid for but restruant was not open untill 8:30. half an hour late and still no food contacted hotel to complain but no reply

The noise late at night by fellow guests. Lack of parking space.

The staff were friendly and helpful. One small complaint was dealt with fairly quickly and resolved. Also the parking arrangement suited our needs very well. The food in the 'Italian restaurant' was first class.

The staff were very helpful and easy going. Great for a budget...I didn't have a lot to spend but was very happy with what I got.

Nice, comfortable and clean.

Breakfast was not worth £8 extra.