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The Conningbrook Hotel

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Most recent booking for this hotel was yesterday at 19:14

Score from 418 reviews Very good 8.2/10

Newest reviews for The Croft

  • John
      United Kingdom
    September 14, 2014

    ample parking close to town center staff polite room was ok dinning room fair but the bedding was very clean

    seams to be run down in need of some decorating. no plug in sink trouble with toilet filling up so slow and noise no soap or shampoo had to ask for towels as only one in bathroom noise laminate flooring could hear other guests bed was scuffed and badly marked

    5.8

  • Stuart
      United Kingdom
    September 11, 2014

    Bathroom dirty Room shabby Ripped net curtain

    4.2

  • Richard
      United Kingdom
    September 10, 2014

    Room large plenty of drawer space strong wi fi signal

    Room needs a bit of a refurbishment

    7.1

  • Sally
      Cyprus
    September 7, 2014

    Lovely room and staff were very helpful and friendly. I used buses to get around bus stops very close to the hotel. Thought it was a really nice location. Had a really good stay.

    7.5

  • Simon
      United Kingdom
    August 24, 2014

    It was central to many of Kent's tourist centres. The staff were friendly and accomodating.

    It was hard to log onto wifi. The rooms weren't cleaned/tidied each day

    6.3

  • Francis
      Belgium
    August 19, 2014

    The location Spacy room Clean Quiet at night Restaurant is OK, good food 6 £ for a glas of wine is expensive parking OK we were located in extension buildings, not in the nice looking facility on the website (not really a problem)

    very bad mattress one crane loose nncome of room filthy one large and one small towel for two persons, not renewed the second day one cup for morning tea/coffee

    4.2

  • Anthony
      United Kingdom
    August 17, 2014

    Beds were very comfortable

    Overpriced,rooms are tired looking . Left my used towels on the floor to be changed but on my return they were just hung up on rail and were wet through . Staff are impossible to find . Was the only hotel in the area so chose this hotel as no other option but would strongly recommend finding an alternative in the area as this is very poor .

    3.8

  • Stuart
      United Kingdom
    August 12, 2014

    Offers good value, it's not perfect, but if it was it'd be double the price! The restaurant is good and reasonably priced. The rooms are dated, but clean and comfortable

    Small hand towels, not ideal for after a shower. Window catch broken so it wouldn't stay closed. If at the front the road and passers by can be noisy.... made worse when the window won't close!

    6.7

  • Andrea
      United Kingdom
    July 29, 2014

    It was a friendly and nothing was too much trouble. The owners/staff made you feel welcome. The amenities/facilities were very good. A very pleasant and enjoyable stay. We would certainly go back to The Croft.

    There wasn't anything to dislike.

    7.9

  • Fran
      United Kingdom
    July 29, 2014

    The bed was comfortable The television was clear The room was cool It was quiet The bar area was pleasant

    It looked a bit 'old' - rust on the radiators etc. The toilet was not clean and there were dead spiders on the bathroom floor! There was a hairdryer but it cut out after one minute - no good if you have longer hair. The tea/coffee facilities were only enough for one cup each - they were not replenished for the second day Staff were ok but not particularly friendly, or helpful - we were not even shown to our room (which was in a seperate building)

    5

  • Tara
      United Kingdom
    July 28, 2014

    I think the budget was spent on the bed!!! It was so soft and lovely!!! The out dorr area was ok but could have been a lot nicer.

    But EVERYTHING else was a disapointment. Staff weren't friendly, the shower and the bedside lights were broken. The door had to be slammed shut. The bathroom looked unclean, rust on the radiator had dripped on the floor!!! No ventilation or foot mats so it got really slippy in there! Generally not impressed at all especially for the price!!

    5

  • Anthony
      United Kingdom
    July 26, 2014

    The bed was comfy and room I had was quiet .

    Paid £50 for a single room that was the size of a broom cupboard . Room was very tired looking . Shower was a dribble at best

    4.6

  • Martin
      United Kingdom
    July 24, 2014

    Nice grounds to walk in

    Single room bathroom cramped. Tiny tv, although worked ok

    7.1

  • Hugh
      United Kingdom
    July 21, 2014

    The room

    Bathroom facilites

    7.5

  • Anonymous
      United Kingdom
    July 21, 2014

    430pm check in no chair no ac food expenses in hotel

    3.8

  • Daniel
      United Kingdom
    July 15, 2014

    The staff were generally friendly, the restaurant was good and the bed was comfortable.

    The room was dirty, with dust on the floor and cobwebs in the corner. The shower was virtually unusable with nothing more than a dribble of water coming out at times. The wifi which should have been available in all rooms did not stretch to the room I was in - when I asked staff about this I was advised to sit in the garden instead!

    5.4

  • Huw
      United Kingdom
    July 8, 2014

    Clean rooms, clean bathroom, good location for what was required which was a wedding in Chilham.

    No wifi, poor customer service skills & not welcoming in the least.

    4.2

  • Sheila
      United Kingdom
    July 8, 2014

    It was conveniently located.

    7.5

  • Donald
      United Kingdom
    July 7, 2014

    Quite frankly,not a lot but as it was only for one night and a late booking after travelling a very long way we had no alternative.

    2.5

  • Margaret
      United Kingdom
    July 2, 2014

    Easy to get too

    Staff not friendly, wasn't told there was cereal, juice etc for breakfast. Just saw other guests helping themselves. No friendly conversation nor greeting

    6.7

  • Adele
      United Kingdom
    July 1, 2014

    Room looked lovely. Was very clean and a good size

    No contact with staff other then on arrival. Man on desk didn't seem very bothered about us at all. Just paid then have us our key. Struggled with bags up steep stairs. Was no effort to help. Just over all poor customer service, didn't feel welcome. Not worth £70 a night, plus an extra £8 a head for breakfast!

    6.7

  • Anonymous
      United Kingdom
    June 30, 2014

    Lack of parking and unfriendly reception

    The Wi-Fi didn't work

    5

  • Patricia
      United Kingdom
    June 26, 2014

    Cleanliness

    NO TELEPHONE TO CONTACT RECEPTION WHEN NEEDED. TEA MAKING FACILITIES - NO MILK! ONLY ONE PILLOW - two would have added more comfort!

    4.6

  • Anonymous
      United Kingdom
    June 24, 2014

    easy to find rooms free wifi a clean modern look

    closed an hour early so had to rearrange how to check in no clear car park direction staff not around when trying to check out bin in bathroom not cleared

    5.4

  • Alan
      United Kingdom
    June 24, 2014

    quiet, comfortable, easy going , great breakfast

    needs a bit of tlc

    6.7

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