Cromwell Road Apartments  

Location was great for getting around London

Rooms required a lot of maintenance (no toilet roll holders in any bathroom, no globes in lamps, curtain rails held together by sticky tape, freezer door broken, bed head and feet broken). Cleanliness was questionable?? We were unable to get hold of anyone when we first arrived so we weren't even sure if we had a room!! We were given access by the cleaner who gave us a direct contact for the owner but we were never able to get hold of them. No receipt was given for payment of the room and we had to check our bank records to see if payment had been taken. Very poor contact and customer relations

location. clean. good staff . friendly recieption.

the price it was alittle high comparing to five star hotels. bath room was small .

Location was reasonable

The stay at Cromwell Road Apartments was a major disappointment. The accommodation was dirty and had not been prepared when we arrived at check- in time. Bed linen arrived at 9pm on the day of arrival - we have 3 young children who normally sleep between 7pm and 8pm. Our children suffer from a mild form of dust allergy and this was a problem throughout the stay. In the evening of the first day we had to purchase flash antiseptic wipes to clean the kitchen due to the general uncleanliness of the place which we considered a health risk. Many utilities did not work during the 5 day stay:- We could not watch TV until day 3. We had no kettle until day 4 when a new one was delivered. The dishwasher did not work and was not fixed until day 4. The air conditioning unit could not be used because the windows could not be opened due to lost keys, which in itself is a fire risk. Also, our "Cromwell Road apartment" was on Redfield Lane which was a surprise and this needs to be made much clearer during the booking process as the outlook to Redfield lane is significantly different to the outlook to Cromwell Road. Our advice to people would be that Cromwell Road Apartments are definitely not value for money and should be avoided.

Lots of space, nice apartment, close to the Earls Court tube, with connections to many lines.

Room not ready when we arrived. We were not given instructions on how to check in, and so we waited outside in the cold for 30 minutes, and then inside in the lobby for an hour while the porter found someone to show us to our room and bring keys.

The location was good (once we managed to find it, after 1 hours). Friendly & cooperative staff. Nice apartment (n°42)

Water boiler is not adequate for 6 Dishes not enough for 6 persons. Wifi with no high-performance Electric heaters for each room 1 adjustable shower head broken

Dichtbijgelegen metrostation Leuke eetgelegenheden in de onmiddellijke omgeving

Geen beschikbaarheid appartement voor 19u ondanks vooarfagaandelijk doorgeven uur van aankomst GEEN LAKENS BESCHIKBAAR! PAS NA TELEFONISCH ONDERHOUD VERKREGEN 7 PM VUIL APPARTEMENT. We vonden heel wat onder bedden en in kasten. Kasten en keuken waren zeer oppervlakkig gekuist en niet proper. Gordijnen waren in alle kamers zeer slordig: en zonder verduistering. Alle kamers waren klaar verlicht om 6.00u. 1 van de 2 sleutels waren niet bruikbaar. Zeer armtierige aanblik en verzorging van groot appartement. Echt spijtig! Eerste maal slechte ervaring met booking.com! Af te raden!!

Assolutamente niente . in quattro giorni l'appartamento non e' stato mai pulito ne' tanto meno sono stati sostituiti gli ascugamani.

Evidenzio che il sesto posto letto era costituito da un materasso gonfiablie da adagiare a pavimento. Ho prenotato per 6 persone adulte .non avevamo con noi alcun cane .

La situation geographique , la proprete. Seul bemol: l'adreese de reservation ne correspondait pas à l'adresse reelle!!( Quelques frayeurs initiales!!!)

Das Haus/Flat liegt in einer Seitenstrasse, sehr ruhig. (Wir waren nicht im Haupthaus an der Hauptstrasse untergebracht) Zentrale Lage; gute Anbindung an u Bahn und Bus; Supermarkt und Restaurant in unmittelbarer Nähe

Das Haus/Flat befand sich auf mehreren Ebenen. Dieser Umstand war so bei der Buchung nicht bekannt; für ältere Personen oder behinderte Personen nicht geeignet. Ob andere Wohnungen dieses Objektes ebenfalls davon betroffen sind, ist nicht bekannt. Wohnung wurde bei übergabe nicht ausreichend erklärt (Heizung, Lüftung etc.) Besteck, Töpfe etc. nicht sauber genug WLan Zugangsdaten wurden erst nach mehreren Anfragen übermittelt; Internet funktionierte aber dann nicht

Proximity to tube and London attractions. Size of the apartment was great.

No front desk and lack of ability to contact staff, no internet access and no iron. No where to store luggage if arriving early. This is solely an apartment which was spacious and well appointed. Difficult obtain key for entry requires better instructions.

Hyvä ja rauhallinen sijainti, tilava huoneisto, keittiössä monipuolisesti astioita, mukavasti kalustettu

Itse osoitteessa vastaanottoa ei ollut, vaan ensin piti illalla myöhään tullessamme etsiä vielä kulman takaa vahtimestari. Hän sitten soitti jollekin naiselle, jonka piti päästää meidät sisään. Odotimme yli tunnin lasten kanssa, ennenkuin pääsimme sisälle. Sitten siivoojat vasta alkoivat siivoamaan ja petaamaan, vaikka olimme etukäteen ilmoittaneet tulostamme ja varanneet huoneiston jo keväällä. Tuolloin kello oli jo yli kymmenen illalla. Huone jäi pölyiseksi, "parveke" täynnä tupakantumppeja. Tiskikone ei toiminut, suihkun termostaatti oli rikki, lakanat ja pyyhkeet osittain resuiset. Roskikset tyhjennettiin joka toinen tai kolmas päivä ja wc-paperikin loppui kesken.

Propreté de la chambre , coin cuisine et accès rapide au centre de Londres

Nous avions reservé un appartement de 6 personnes ensemble, et à aucun moment nous n'avons été informés que cela ne serait pas possible. Nous avons eu 3 chambres avec coin cuisine. J'aurais préférée etre avertie avant de cette situation car nous avions choisie cet hotel pour la raison de pouvoir habiter ensemble.

Geen goede woorden over Cromwell Road Apartments, aangezien het appartement dat we geboekt hadden, niet beschikbaar bleek, ondanks telefonisch contact 1 dag voor aankomst.

Het ontvangst was erg verwarrend: er was geen balie en ondanks vantevoren aangegeven aankomsttijd,was er niemand behalve een chagrijnige concierge die van niks wist en moesten we met onze Nederlandse mobiele telefoon gaan bellen. Uiteindelijk kregen we een ander apartement dan we hadden geboekt (2 kamers ipv 1 groot appartement) in een ander hotel. Het personeel was totaal niet vriendelijk en bij het uitchecken kon er geen rekening uitgeprint worden, omdat de manager niet aanwezig was (om 10.30u 's ochtends). Het personeel van Cromwell Road Apartments hebben we nooit persoonlijk gezien, alleen telefonisch gesproken.

J'ai aimé l'emplacement,et le concept qui correspondait à nos attentes

Absence de suivi des demandes diverses (fuite douche, pas de chauffage dans la salle de bain) nous n'avons vu personne pour le règlement. Apparemment, ils se servent des données bancaires de la réservation. Je ne trouve pas cela très normal.

Denne anmeldelse indeholder ingen kommentarer

Denne anmeldelse indeholder ingen kommentarer

Denne anmeldelse indeholder ingen kommentarer

Denne anmeldelse indeholder ingen kommentarer

Denne anmeldelse indeholder ingen kommentarer