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141 Cromwell Road, Kensington and Chelsea, London, SW7 4DX, United Kingdom – Show map
|Superior King Room|
|Superior Triple Room|
|Superior Double Room|
|Superior Family Room|
|Economy Single Room|
|Economy Double Room|
|Economy Twin Room|
|Economy Triple Room|
|Economy Family Room|
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1969 verified reviews
They speak your language
Cromwell Crown Hotel's staff speak: Italian, Spanish, English
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in public areas and is free of charge.
No parking available.
24-hour front desk, Luggage storage, Fax/photocopying
Newspapers, Non-smoking rooms, Family rooms, Lift, Heating, Non-smoking throughout
Italian, Spanish, English
From 15:00 hours
Until 10:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1969 reviews
Value for money
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Located in the elegant Kensington district, Kensington Rooms offer stylish, colourful rooms less than 10 minutes’ walk from The Natural History Museum.
Score from 617 reviews Review score
Avni Kensington has stylish, modern rooms in London's exclusive Royal Borough of Kensington and Chelsea, just a 5-minute walk from Gloucester Road Tube Station.
Score from 1046 reviews Good
Located less than 100 metres from Hyde Park, the Central Park Hotel is just a 2-minute walk from Queensway Underground Station.
Score from 2471 reviews Review score
The Lancaster Gate Hotel is situated in the centre of London, just a few minutes from several underground stations.
Score from 1790 reviews Good
10 minutes easy walk from both the Natural History Museum & the Science Museum with plenty of resteraunts for all budgets. Very clean rooms, comfy beds & lovely big bathroom. Even with 4 of us in the room (2 teenagers) we all slept well. Would definitely recommend this hotel. Nice breakfast too.
Very noisy traffic outside BUT you are in the middle of London so has to be expected.
Good location near stations on the Piccadilly tube line, and very close to the magnificent Natural History Museum.
Bedroom was ridiculously tiny. I am 5'6'' in height, and when my head was on the (one, hard) pillow, my feet were jammed against the opposite wall. No hand towel provided. No storage in bedroom (no space), but a couple of hooks on the wall could have been provided - I hung my clothes on the door-spring. Double-lock on the bedroom door did not work on the inside.
Refurbished room with excellent view!
The location is really good and there are two metro stations nearby which allows you to access Picadilly Line and District Line easily.
One of the rooms was very small.
clean and comfortable place, close to everything. 30 min walk to Piccadilly circus. Very friendly staff.
Friendly staff - good location!
Size of the room was a joke - do not write that it is a spacious room when there is literally less than a square meter to stand in ... room 107 ....
Had no hot water contacted the staff and no one replied !
I liked the location
The smelly green fluid at the bottom of kettle on arrival. Complained to staff.Waited two days for return of kettle which turned out to be the same one , washed out but still smelly. Didn't like the basement room as quite dark and stuffy. Small window opening out to scaffolding which because of rain caused loud dripping noises all night. Our room was next to store room and laundry so quite noisy chat from staff starting work at 7 30 am
clean comfy bed and bedding. shower good ,clean towel.
size of room and bathroom, which made it very difficult to manoeuvre. Toilet and sink very close to each other with a small gap to get to the very nice shower. no room to change in the bathroom and then if you open the bathroom door into room and space left to change in bedroom was minimal. outside of room there were exposed wires where ceiling was having work done to it.
Location was very good, close to tube station and shops.
Severe communication problems as the staff are all foreign and speak little English. The staff removed all my belongings from my room and dumped them all in a black sack whilst i was outside, they had wrongly thought i was to check out 1 day early, although they apologized i was not compensated at all. Single rooms are extremely small and very basic.
Check in and out times
I was in London for a couple of days on a budget with my wife & 2 daughters. The Hotel was better than expected, it is clean tidy and recently refurbished. We had a large family room with 2 double beds. It is only 5 mins from tube and had a good nights sleep. I would definitely return.
The ceiling in the bathroom could have done with a freshen up. The room was warm and if window opened it was noisy.
Lack of soundproofing Noise from other rooms, especially the flushing of lavatories. There were no windows. Breakfast expensive at £10. Room was hot Stingy with tea and coffee supplied
Cleanliness of the room. Bathtub water leakage each time during shower & traffic noise in the room
position, location near to albert hall, museums.decor cleanliness of hotel. staff very helpful.
Room cramped no space, no wardrobe or clothes hangers,no chair. No socket to plug in kettle,lack of coffee tea milk refills Breakfast average, not freshly cooked,no fried eggs or bacon. Price excessive (£11. 95)
The room was great for a couple with teenagers, we had a room with a loft, we all had our own space... was nice. The beds were comfy, location was close to tube station. Staff were nice and tried to be accommodating, however, none of them could speak English well enough to accommodate. Overall, was nice.
Patio was filthy with garbage and cigarette butts. We did ask the front desk to have someone clean it, however, the broken English was probably the reason it did not get done. That being said, this should be something done in the daily clean anyway. Not the biggest deal, but we had to clean it ourselves so that we could go out and take some pictures.
Location and price
No fitted sheet therefore you ended up sleeping on a mattress! No mattress covers!
Location near underground, sainbury's supermarket and cafes for breakfast.
given a room at basement, no air con, windows open to a pile of construction left over rubbish just right outside. Room so small that there is no walk space. Cockroach in room and manager suggest to spray insecticide. We insisted for change of room initially but was rejected as reception claimed it was fully booked. However, after several attempts we finally got shifted to a room on higher floor and it was better.
Don't reserve a room in this hotel. the first night we had a problem with the door and got locked out,. It took forever to have it fixed and teh receptionist didn't even apologyze. The service is very bad. Rooms are very small (pictures don't give a realistic idea) and dirty. Stay far from this hotel!!!!
The staff on Reception were delightful and very helpful whilst the room I stayed in was very nice indeed for a single room. The bed itself was actually a double which was a lovely surprise and the shower was powerful and very good. I had a very comfortable stay.
The breakfast really let the hotel down. It was supposed to be a Full English breakfast and had to be paid for separately. It was also expensive so I was expecting something very nice. Unfortunately the breakfast was an incredible disappointment! There was no bacon, the egg was scrambled and the only meat available was a sausage. This was definitely not what I would call a Full English Breakfast. Also, the baked beans were very poor. What a shame!
The twin room was tiny. Only one towel was provided per person. Had to request more towels as the shower screen leaked water all over the tiled floor. The room smelled of damp. No air con and windows didn't open. Paid £11.98 for the breakfast and this was terrible, the food was cold and looked horrible - we could have gone to a coffee shop and had something decent for that price. Wouldn't stay there again
Bad service, incredible dirty, they did not know when we was check in and when we was check out. One day before the check out we found the room empty and our suitcases in a wardrobe. They thought that we had done check out. I prefer to sleep on the road than go there again.
Room was reasonably clean. Staff were polite and tried to be helpful.
The lock on my room did not work & I (& anyone else that chose to) was able to just walk straight in. The hotel staff initially provided a manual metal key, this did not work. They got maintanence to look at it & they did fix it, though the staff did tell me they knew they had a problem with that lock! The toilet seat cover was broken. There were no batteries in the TV remote. The room telephone did not work. There was a small drip from the sink. Due to the issues with the lock I was not confident that the room was locked when I was inside & therefore did not feel very secure. I advised the hotel of these issues as I feel they need to address these before charging someone else for a below par room. Low cost is not an excuss for low quality
gave us wrong room, didn't want to acknowledge it, finally did and promised us a refund. We never got one. Room could have been in the attic. Elevator didn't go to that floor. No a/c throughout hotel. Save your self frustration. Don't stay here...
Nothing At all. Seriously
Everything Staff were cheeky, didn't care at all. Refused to help with directions. The room was a dungeon and had dirty marks on bedding Stains in tea cup and the shower broke
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