Cromwell Crown Hotel  

Location

Construction works

Location

Renovations being done during our stay which we were not informed about when booking, very small noisy rooms, old uncomfortable dirty matress

Love the friendly and helpful services by staff, good location to reach any tourist spots, good value around the neighborhood.

good location 5 mins fro gloucester road underground, clean rooms, worth money spent , a good 3 star hotel

bathroom too small

Location was ok

Hotel was a disaster room was unclean and had really bad smell . All hotel was still in refurbishing but nowehere was a signs to keep adults or kids aware of wires and dangers lots of sharp corners unclean doors carpets .

Staff were very helpful and friendly. room was really clean.

nothing

The staff on reception were very friendly and helpful. Looking after our luggage before we checked in and after we checked out. The location was brilliant and handy for the theatre and many attractions were a short tube ride away

The room was small but it was perfectly adequate for a short stay

Nothing

Incheck an hour later than promised. Incredible small and uncomfourtable room, not so-called Superior Double Room as promised. 24 hour music which they could not switch off coming out of the wall/floor.Worst ever experience with Bookiing.Com

Easy access to tube station

Bedroom small and mattress rock hard no hairdryer in room and not able to lock the door to the room and when opened curtains found that there was a brick wall on all sides for a view.

location, delicous breckfast, room was fine,

that some off the staff did`n know much about the the facilities , bus cloce by. The hotel is no good to have a handycap. I tryed to have you to rent us a weelchair, on my acount, to provide that sombody let the air out, witch happened.

Staff, bed

Size of the room

nice location；clean

very noisy at night

Price was very low as there was some redecorating happening during my stay. The builders were only working from 10am till 8pm. The room was very clean although the staircase was very dusty because of the builders.

Wifi reception was poor in the room.

perfect value for money

1 The position: 5 mins walk to Gloucester Underground 2 The Staff very kindly 3 Hotel Cleaned

1 Forniture very essential: only wardrone. No table, no chairs and no night table in one side of the bed. 2 noise due to work in progress in the hotel

definitely the location which is so near the Oxfort Street but with such a low price

the hotel is still under construction which means there is such a mess in the corridor

Right near the natural history museum.Room size nice bathroom nice

Undergoing lots of work hence building tools all in hall ways along with dust everywhere.Room in basement so as building work going on scaffholding outside window so no light at all from window! Advertised as near threatreland...No where near threatreland.Shower does not drain very well

It was ideally placed.

Why would they want to open to the public when the building is undergoing renovation? There was warning signs on all the doors. Not good!

Hotel was clean and there was a tea kettle in the room for making a cup of tea. They allowed us to leave our luggage in a locked storage area prior to check in and after we checked out. Great location.

Absolutely no check early check in (prior to 2 pm). No bath mat for the floor; no hand towels or wash cloth. One bath towel per person. Could hear all noises, TV, conversations through the walls/ceiling/floor. Thin curtain; let in light (poor for sleeping). Thin blanket, one pillow each; no extras. No hair dryer. Staff didn't speak or understand English clearly. Hotel was under renovation; continuous fire alarm checks during three day stay, including no-notice during the early mornings! They should have been limited to late afternoons or after check-out, before check-in as a minimum. Hallways were a maze; doors (Exits) not clearly labeled. Showers had many knobs; confusing to figure out.

Location

Staff with the barest grasp of the English Language. Check-out time apparently changed to 10am, from the advertised 11am - notified at check-in. Very thin curtains, sun streams in at dawn. Very poor bathroom facilities & room inadequately furnished considering it was a double room. Only 1 pillow each. No hand towels or bath/floor towel/mat. Bathroom tiny & smelling of drains. Sink too small to wash properly or shave in - plug didn't work either. Tap plumbed in reverse. NOISE! - Doors slamming, people shouting. Tiny lift that only reaches the 4th floor - you have to walk to the 5th floor.

Everfin, its fine no complaints, has lift which only go up to 4th floor, coffee making stuff is nice clean, bedding very clean, nice shower & toilet wiv low water pressure.

People in room next door to us arrived making noise at midnight, went out clubbing till 4.30am and on return woke me up.

Can safely say worst hotel I have ever stayed in .To call a room standard should have been called minimal .they cannot justifie the cost of the Room I think they get away with it because of location .very poor ! I would remove them from your Site

the staff was kind and the location was good and near to some amazing museums!

it wasn't so clean and the room was very noisy..old building too!

Central location and clean room with efficient service

Breakfast wasn't included even though it was advertised. Not sure if this was the fault of booking.com or the hotel.

Clean room and bedding. Friendly staff. Great location.

Cheap mattrass. Shower not working properly. Breakfast expensive so went out.