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141 Cromwell Road, Kensington and Chelsea, London, SW7 4DX, United Kingdom – Show map
|Superior King Room|
|Superior Triple Room|
|Superior Double Room|
|Superior Family Room|
|Economy Single Room|
|Economy Double Room|
|Economy Twin Room|
|Economy Triple Room|
|Economy Family Room|
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1947 verified reviews
They speak your language
Cromwell Crown Hotel's staff speaks: Italian, Spanish, English
Booking is safe
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WiFi is available in public areas and is free of charge.
No parking available.
24-Hour Front Desk, Baggage Storage, Fax/Photocopying
Newspapers, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Italian, Spanish, English
From 3:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1947 reviews
Value for money
Show reviews from:
Avni Kensington has stylish, modern rooms in London's exclusive Royal Borough of Kensington and Chelsea, just a 5-minute walk from Gloucester Road underground train station.
Score from 1030 reviews Good
Located in the elegant Kensington district, Kensington Rooms offer stylish, colorful rooms less than a 10 minute walk from The Natural History Museum.
Score from 609 reviews Review score
The Pembridge Palace Hotel is within walking distance of Hyde Park and Royal Albert Hall. Whiteleys shopping center can be reached in 10 minutes by foot.
Score from 1244 reviews Review score
The Lancaster Gate Hotel is in the center of London, just a few minutes from several subway stations.
Score from 1781 reviews Good
I liked the location
The smelly green fluid at the bottom of kettle on arrival. Complained to staff.Waited two days for return of kettle which turned out to be the same one , washed out but still smelly. Didn't like the basement room as quite dark and stuffy. Small window opening out to scaffolding which because of rain caused loud dripping noises all night. Our room was next to store room and laundry so quite noisy chat from staff starting work at 7 30 am
Check in and out times
I was in London for a couple of days on a budget with my wife & 2 daughters. The Hotel was better than expected, it is clean tidy and recently refurbished. We had a large family room with 2 double beds. It is only 5 mins from tube and had a good nights sleep. I would definitely return.
The ceiling in the bathroom could have done with a freshen up. The room was warm and if window opened it was noisy.
Cleanliness of the room. Bathtub water leakage each time during shower & traffic noise in the room
position, location near to albert hall, museums.decor cleanliness of hotel. staff very helpful.
Room cramped no space, no wardrobe or clothes hangers,no chair. No socket to plug in kettle,lack of coffee tea milk refills Breakfast average, not freshly cooked,no fried eggs or bacon. Price excessive (£11. 95)
The room was great for a couple with teenagers, we had a room with a loft, we all had our own space... was nice. The beds were comfy, location was close to tube station. Staff were nice and tried to be accommodating, however, none of them could speak English well enough to accommodate. Overall, was nice.
Patio was filthy with garbage and cigarette butts. We did ask the front desk to have someone clean it, however, the broken English was probably the reason it did not get done. That being said, this should be something done in the daily clean anyway. Not the biggest deal, but we had to clean it ourselves so that we could go out and take some pictures.
Location and price
No fitted sheet therefore you ended up sleeping on a mattress! No mattress covers!
Location near underground, sainbury's supermarket and cafes for breakfast.
given a room at basement, no air con, windows open to a pile of construction left over rubbish just right outside. Room so small that there is no walk space. Cockroach in room and manager suggest to spray insecticide. We insisted for change of room initially but was rejected as reception claimed it was fully booked. However, after several attempts we finally got shifted to a room on higher floor and it was better.
Don't reserve a room in this hotel. the first night we had a problem with the door and got locked out,. It took forever to have it fixed and teh receptionist didn't even apologyze. The service is very bad. Rooms are very small (pictures don't give a realistic idea) and dirty. Stay far from this hotel!!!!
The staff on Reception were delightful and very helpful whilst the room I stayed in was very nice indeed for a single room. The bed itself was actually a double which was a lovely surprise and the shower was powerful and very good. I had a very comfortable stay.
The breakfast really let the hotel down. It was supposed to be a Full English breakfast and had to be paid for separately. It was also expensive so I was expecting something very nice. Unfortunately the breakfast was an incredible disappointment! There was no bacon, the egg was scrambled and the only meat available was a sausage. This was definitely not what I would call a Full English Breakfast. Also, the baked beans were very poor. What a shame!
The twin room was tiny. Only one towel was provided per person. Had to request more towels as the shower screen leaked water all over the tiled floor. The room smelled of damp. No air con and windows didn't open. Paid £11.98 for the breakfast and this was terrible, the food was cold and looked horrible - we could have gone to a coffee shop and had something decent for that price. Wouldn't stay there again
Bad service, incredible dirty, they did not know when we was check in and when we was check out. One day before the check out we found the room empty and our suitcases in a wardrobe. They thought that we had done check out. I prefer to sleep on the road than go there again.
Room was reasonably clean. Staff were polite and tried to be helpful.
The lock on my room did not work & I (& anyone else that chose to) was able to just walk straight in. The hotel staff initially provided a manual metal key, this did not work. They got maintanence to look at it & they did fix it, though the staff did tell me they knew they had a problem with that lock! The toilet seat cover was broken. There were no batteries in the TV remote. The room telephone did not work. There was a small drip from the sink. Due to the issues with the lock I was not confident that the room was locked when I was inside & therefore did not feel very secure. I advised the hotel of these issues as I feel they need to address these before charging someone else for a below par room. Low cost is not an excuss for low quality
gave us wrong room, didn't want to acknowledge it, finally did and promised us a refund. We never got one. Room could have been in the attic. Elevator didn't go to that floor. No a/c throughout hotel. Save your self frustration. Don't stay here...
Nothing At all. Seriously
Everything Staff were cheeky, didn't care at all. Refused to help with directions. The room was a dungeon and had dirty marks on bedding Stains in tea cup and the shower broke
Not much. Location good, bathroom in our room was good.
Basement rooms are a joke! Next to cleaning/store cupboards so noise all night. Woken up at 7am by staff laughing and joking in corridors. Thinnest mattress I've ever seen, didn't even fit the bed frame. Tiny dark area out of the window full of scaffolding and someone in there rummaging around at 7.30am. Staff didn't seem to car. Anywhere else in the world, you'd get a great room for the price we paid. If they say you're "In the basement" walk away!
No WiFi despite the assurances that there was
Cleanliness, nice and modern, nice bedding
Very noisy road, windows only single glazed so woken up by busy traffic.
Everything being so handy.
Traffic was noisy.
Nothing except the location
We had cockroaches in our room.The staff could not help us with another room or offer a different hotel. We did not get a refund either. The room also felt dirty and it smelled bad.
The bathroom was spacious and the TV had lots of channels.
Room was in basement and breakfast staff thumped around above us beginning at 6:30 AM. Desk staff were unfriendly and not helpful. Phone and A/C were not working. Housekeeping issues were not resolved in a timely fashion.
Clean, pretty quiet, decent size room and bathroom, hot water, lovely shower and good internet
No AC. Our room was very stuffy even though it was late September. We opened the window and we're lucky to have a room facing the back so not too noisy! Would be very hard to do that in a street facing room.
Across the road from a bus stop.
Unable to check in until 15.00. Fortunately the receptionist found us a room earlier. Small room, large bed meant room space was limited. En Suite was small, shower door and toilet seat were broken.
Reasonable price, clean room and clean bathroom with good big shower.
Paper thin walls, no window but this is London.....If you want a reasonable room you gotta pay 300$-$700!! ;(
Having to negotiate stairs to get to my room, even though I got a HORRIBLE LIFT to the second floor.
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