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Newest reviews for Cromwell Crown Hotel

  • Matthew
      United Kingdom
    August 31, 2014

    Room was at back of hotel so no outside noise, very quiet. Beds were very comfy, and spacious room with good wardrobe storage space. Nice wall mounted TV with freeview. Tea and Coffee making facilities, topped up daily. Room was clean with excellent shower and en suite facilities. Eventually got luggage stored in a secure area upon arrival, prior to being able to check in.

    Lift was not working so had to cart our luggage up four flights of stairs. Staff weren't initially very attentive and chatted amongst themselves in a foreign language, making it difficult to ask them where we could temporarily store our luggage prior to checking in.

    9.2

  • Anonymous
      Australia
    August 31, 2014

    The hotel is close to the Underground and not far from the main attractions in the city. There is a supermarket close by. Our room didn't have any traffic noise, even though the hotel is on the main road.

    The WiFi wasn't working for three of the five days we stayed. Staff were pleasant but were not interested in rectifying the problem. This was unacceptable as it was our main method of keeping in touch with our family while we were away.

    7.1

  • Anonymous
      United Kingdom
    August 30, 2014

    Location and price. Had all we needed

    A little noisy at night. Lot of door slamming after midnight.

    6.3

  • Ma
      United Kingdom
    August 28, 2014

    everything..the room, the toilet and the space

    nothing..

    8.3

  • Daniel
      United Kingdom
    August 28, 2014

    Nothing

    Rooms small not clean uncomfortable beds terrible smell if sewage and just one towel to dry your self no hand towel

    3.8

  • Michael
      United Kingdom
    August 26, 2014

    The room was clean tidy staff helpful. Was ideal for what I was looking for. Only negative wifi only in the lobby

    Lack of wifi

    7.5

  • Anonymous
      United Kingdom
    August 23, 2014

    Friendly staff and excellent situation

    Economy room smelt damp and only two small pots of milk. When asked for more we were told they had run out!

    7.1

  • Marion
      United Kingdom
    August 23, 2014

    Children slept in a mezzanine level which was good, room clean, easy to find from Gloucster tube station. Good places to eat near hotel.

    We were in room 106 and at 11pm music started playing and didn't finish until 12.30pm so could not get to sleep not great after a full day sight seeing. It then started again at 8.00am the following day. No hairdryer in room but asked reception and did lend me one.

    7.1

  • Anonymous
      United Kingdom
    August 22, 2014

    Cheap and good to crash, not a room you'd want to hang out in. Sainburys and lots of restaurants etc in area. Clean

    Cupboard size room. No taller than 5'7 can fit in bed. Bathroom tiny too.

    5

  • Anonymous
      Austria
    August 20, 2014

    I've never seen a room that is so small. The bathroom also didn't smell well, since they didn't have a ventilation.

    4.2

  • Danielle
      United Kingdom
    August 19, 2014

    Very friendly hotel in a great location

    9.6

  • Julien
      France
    August 19, 2014

    - the bathroom - the staff - the cleanliness - luggage is locked up by the staff themselves, they take you to the locked cupboards

    - you hear anything that happens next door or in the corridor - no wifi in the rooms, and when you go get it at reception, it often breaks down or is very slow - you have to borrow a hairdryer from reception - in our double room, the bed was stuck to the wall... - the view from the bedroom window

    6.7

  • Tracey
      United Kingdom
    August 19, 2014

    I liked that the Hotel room had a balcony/terrace as the room was small and this gave you an outside space. The room was modern and clean enough for the price.

    The balcony terrace was full of litter - needs to be swept regularly. Also, there is no bar facility.

    6.7

  • Anonymous
      United Kingdom
    August 17, 2014

    Staff is very helpful and friendly Good location

    The single rooms are ridiculously small and stuffy. I was on the verge of suffocation (it was really hot and some don't even have windows!!). The double rooms are much better though. The comfort of the rooms should be upgraded, especially the bathrooms (they smell and are tiny). The rooms are not isolated properly so didn't manage to sleep well the first night due to a noisy bunch of young people in the adjacent room. Overall, the hotel gives a hospital feel (smell and interior design) which is a shame considering its location!

    5.8

  • David
      United Kingdom
    August 16, 2014

    excellent location for open top tour bus,tube station,natural history museum,hyde park Diana's memorial fountain all within easy walking distance

    The washbasin in the economy twin was very small and shallow.The bathroom was clean and the shower good. I found it easier to shower and just use the wash basin to shave and for hand washing

    8.5

  • Mary
      United Kingdom
    August 14, 2014

    The key card not working and having to wait each time at the unstaffed reception for someone to appear to get the key to get entry to the room. Asked for a quiet room but don't think a room at the front could be described as that. Couldn't get all the lights to switch off at the same time, had to take the card out of the power socket to get them all to switch off.

    5.4

  • Mirela
      Romania
    August 14, 2014

    Close to Gloucester Station Close to Museums

    5.8

  • Ayse
      Turkey
    August 14, 2014

    Location is best. Area is safe.

    Room could have been a little bit larger.

    7.1

  • Anonymous
      United States of America
    August 13, 2014

    price

    We stayed in a family room, but it was still quite tight, especially the bathroom. We were never given a bath mat, and the water from the tub leaked onto the floor, making a mess. We were only given one (small, old) towel per person, so had to ask each night for an extra towel to mop up the floor. One night, there weren't any extra towels. We also experienced hot weather and without air conditioning, we had to open the windows at night. The street is loud, and we smelled a lot of smoke (either from a guest room, or from the 1st floor), which we didn't appreciate. The breakfast wasn't worth the money. However, London is pricey, and this was all we could afford. Just know what you are getting yourself into: hot, stuffy, small rooms with no amenities (including decent towels).

    5.8

  • Geyanyu
      United Kingdom
    August 13, 2014

    we booker a triple room, and the room size is good, and the staff is helpful and friendly

    no air conditioner, it is a bit too warm in summer.

    8.8

  • Anonymous
      United Kingdom
    August 13, 2014

    No air con means the rooms are just too hot at night.

    7.1

  • Sara
      United States of America
    August 12, 2014

    Room so small that is is depressing. Steep stairs to the room. To expensive.

    3.8

  • Danielle
      Australia
    August 11, 2014

    Close to tube station and food resources, such as restuarants and grocery stores.

    No wi-fi in room and very rarely worked in "communal" lobby, rooms were very loud, hotel layout was also quite confusing.

    6.3

  • Anonymous
      United Kingdom
    August 10, 2014

    The room I was given, although clean, was in a basement that looked out onto a tiny enclosed courtyard that was full of scaffolding. It was incredibly dark, but more importantly there was zero ventilation (during an incredibly hot August). The window opened onto the courtyard, but unfortunately so did many other doors that were in use, meaning it was not secure to leave open. There was an air conditioning unit in the room, but it was not wired into anything (the control panel had been painted over) and when I enquired at the desk I was told that the room was being renovated and it would be connected soon. It looked to have been in situ for a while though so I doubt that this was the case. The room itself was pleasant apart from this, however the mattress was as hard as a stack of bricks so all in all not a great nights sleep. I enjoyed the local area but won't be staying in this hotel again or recommending it to anyone.

    5.4

  • Anonymous
      Netherlands
    August 10, 2014

    Nice breakfast, clean facility, excellent location.

    Very, very small room on the ground level with a window that opened to a dark air shaft where pidgeons were trapped, flapping their wings all night long in desperate attempts to escape. Myself, I am tall and if I wanted to sleep flat on my back, my head was touching one wall and my feet were touching the other wall. I felt almost as emprisoned in the room as the desperate pidgeons in the air shaft. The personnel were not able to change the room for me. :(

    7.1

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