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141 Cromwell Road, Kensington and Chelsea, London, SW7 4DX, United Kingdom – Show map
|Superior King Room|
|Superior Triple Room|
|Superior Double Room|
|Superior Family Room|
|Economy Single Room|
|Economy Double Room|
|Economy Twin Room|
|Economy Triple Room|
|Economy Family Room|
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1996 verified reviews
They speak your language
Cromwell Crown Hotel's staff speaks: Italian, Spanish, English
Booking is safe
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WiFi is available in public areas and is free of charge.
No parking available.
24-Hour Front Desk, Baggage Storage, Fax/Photocopying
Newspapers, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Italian, Spanish, English
From 3:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1996 reviews
Value for money
Show reviews from:
Located in the elegant Kensington district, Kensington Rooms offer stylish, colorful rooms less than a 10 minute walk from The Natural History Museum.
Score from 628 reviews Review score
Avni Kensington has stylish, modern rooms in London's exclusive Royal Borough of Kensington and Chelsea, just a 5-minute walk from Gloucester Road underground train station.
Score from 1053 reviews Good
Less than a 10-minute walk from Hyde Park and 2 miles from Buckingham Palace, this hotel is in a historic 18th-century Paddington house. There is free Wi-Fi in public areas, and a 24-hour front desk.
Score from 520 reviews Good
Located less than 300 ft from Hyde Park, the Central Park Hotel is just a 2-minute walk from Queensway Subway Station.
Score from 2510 reviews Review score
Location & staff
Room small. Bathroom smelly. Only 2 small towels, bed could feel springs. Lift very scruffy. Outside balcony full of water.
The receptions are helpful. comes with a tiny lift which is great for our suitcase.
No aircon that's fine. But you have to open the window and the street is very noisy. Stayed only for one nite, did not sleep a wink. Sirens, horns, cars and truck from the main road kept me awake all nite. Shower/tub -too high! Shower partition is not sufficient to keep splashing water inside the shower area. Dangerously slippery to come out to as there is no bar to hold.
Having an elevator is good
Room looks old
room okay and well kept
WIFI is not working in the room except reception area. The checking time of 10am is too short unlike other hotels that is 12noon.
not as well located as advertized, staff could be more friendly, room is super small, a little smelly too
location first, clean room, nice reception with caffe, nice, new and clean bathroom
Very small, small, twin room on the ground, we can't walk around the bad, looking at garage
We stayed 2 nights and the room didn't get cleaned and the bed didn't get made
Location,value for money.
Early check out time.Most hotels are 12:00 noon but this one is 10:00 am
Clean comfortable facilities in room. This is a budget hotel and it is a good base for sightseeing.
Nice rooms, enough space, not hard to find
In some rooms were very hoot and some rooms are abowe crowded street.
we were assured the drain was fixed but that was untrue. customer service was terrible. there were no towels in the room. our window was opened while we were gone and left open. the heat didnt work in the room
The location was excellent the hotel was clean and the staff were always willing to help if there was a problem.
10 minutes easy walk from both the Natural History Museum & the Science Museum with plenty of resteraunts for all budgets. Very clean rooms, comfy beds & lovely big bathroom. Even with 4 of us in the room (2 teenagers) we all slept well. Would definitely recommend this hotel. Nice breakfast too.
Very noisy traffic outside BUT you are in the middle of London so has to be expected.
Good location near stations on the Piccadilly tube line, and very close to the magnificent Natural History Museum.
Bedroom was ridiculously tiny. I am 5'6'' in height, and when my head was on the (one, hard) pillow, my feet were jammed against the opposite wall. No hand towel provided. No storage in bedroom (no space), but a couple of hooks on the wall could have been provided - I hung my clothes on the door-spring. Double-lock on the bedroom door did not work on the inside.
Refurbished room with excellent view!
The location is really good and there are two metro stations nearby which allows you to access Picadilly Line and District Line easily.
One of the rooms was very small.
The staff were so rude to me & made me feel so uncared about I decided to book myself into another hotel & didn't even stay!!! From what I could tell evey other guest in reception was complaining also! All I wanted to know was where to park & if I could leave my bag there before check in. I was told I must change my 2 hour max parking every 2 hours throughout the night or park 30 mins walk away after being informed earlier that morning before I arrived that parking was no problem. When asking if I could leave my bag I was told my room was not ready, when explaining that was fine & I just wanted to leave my bag somewhere safe he repeated "I just told you your room is not ready"!!!! Not what you need when you are a woman traveling by yourself in another country. When I asked to cancel my reservation I was told to go online! What do the staff do here! I felt lost & alone in London & very upset! Thanks Cromwell it was a pleasurable experience - not!!!!!!!
clean and comfortable place, close to everything. 30 min walk to Piccadilly circus. Very friendly staff.
Friendly staff - good location!
Size of the room was a joke - do not write that it is a spacious room when there is literally less than a square meter to stand in ... room 107 ....
The honesty of the staff who work there, that they think the hotel isn't a nice place to stay and they don't receive any statutory training with regard to health, hygiene and fire training.
I was very concerned and have photographic evidence of basic fire safety regulations being breached. Dirty rooms - No full functioning shower - Room not cleaned and shower not fixed after complaining two days in a row and being told it would be. Staff ignored my concerns about the fire safety issue. I'm scared for public safety and as a result I'm contacting the HSE and Fire Dept. I expect a full refund. I left the hotel a day early and I believe I gave staff 2 opportunities to sort the problems out and they failed to do this. I will forward my photos to the HSE and fire dept. I've filled out the forms at the hotel requesting a full refund. My weekend was totally ruined and I jusy thank God there wasn't a fire.
Had no hot water contacted the staff and no one replied !
I liked the location
The smelly green fluid at the bottom of kettle on arrival. Complained to staff.Waited two days for return of kettle which turned out to be the same one , washed out but still smelly. Didn't like the basement room as quite dark and stuffy. Small window opening out to scaffolding which because of rain caused loud dripping noises all night. Our room was next to store room and laundry so quite noisy chat from staff starting work at 7 30 am
clean comfy bed and bedding. shower good ,clean towel.
size of room and bathroom, which made it very difficult to manoeuvre. Toilet and sink very close to each other with a small gap to get to the very nice shower. no room to change in the bathroom and then if you open the bathroom door into room and space left to change in bedroom was minimal. outside of room there were exposed wires where ceiling was having work done to it.
Location was very good, close to tube station and shops.
Severe communication problems as the staff are all foreign and speak little English. The staff removed all my belongings from my room and dumped them all in a black sack whilst i was outside, they had wrongly thought i was to check out 1 day early, although they apologized i was not compensated at all. Single rooms are extremely small and very basic.
Check in and out times
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