Cromwell Lodge Hotel  

Room was located in the main building, which is old and has character. Very friendly, efficient staff (especially Kurt). Good breakfast (better than expected). Room rate paid provided exceptional value for money.

This is a comfortable, cosy and friendly hotel. The bar attracts a mix of locals and long term residents (of which I will become one) and, whilst I did not eat in, the menue looks good value as does the food coming out of the kitchen. The staff from the management down work well as a team and are all relaxed and friendly yet efficient.

Good location. Friendly helpful staff.

Very pleasant stay very handy for Banbury town centre. Excellent food and very friendly and helpful staff. Room was a little on the small side but it was only a single and was for one night only and as the rate was competitive it was fine.

We've stayed here four or five times in the last few years. We book online and get great savings and normaly treat ourselves to the upgraded room. This time we were lucky enough to get the superb room 23, which is lovely, and especially special as it was my partners special birthday, which topped her special day off brilliantly, so thank you.

It's all good, as far as we're concerned.

I like the staff very helpful and the meals were good

The rooms were too noisey with people walking about in the morning or night

Very little. We booked the "superior room" - which turned out to be a joke. The towel rail in the "luxury bathroom" was hanging off the wall, the slip mat for the inside of the bath was absolutely filthy and a health hazard, the tiles had black scum on the grout and it had a disgusting shower curtain, the towels had to be left on the bed, the three bulb ceiling light had one bulb functioning, there were stains on the one easy chair to sit on even though it was a double room, etc etc. I telephoned the duty manager and had us moved to a different room which was only just acceptable but as there was a language problem gave up trying to get any better sort of response. Whilst he was very polite as were the rest of the staff the experience was apalling. We stayed in for dinner another mistake the food was okay and just about edible but the surf and turf had been warmed up and had obviously been cooked some time before also the batter on the prawns was the sort you use for fish even though it was in the menu as tempura. A thoroughly awful experience which we would neither recommend or wish to encounter again. We travel extensively all over the world and have done for business and pleasure for years. We can honestly state this was the worst hotel we have ever stayed at.

Great bedroom , but terrible bathroom , did tell assistant manager , ok location for my business in the area , ok food , ok breakfast , but more expensive that the holiday inn express I normally stay at , not a good enough trade off .

Easy walk if you havent a lot of luggage from the Station. Good parking if you need it. Pleasant staff and checking in speedy and friendly. I had a single room facing the main street, thought it would be noisy but the secondary glazing blocked a lot of the traffic noise out. I would stay in the same room again. The shower needed attention as water dripped constantly so I reported it and hope it it has been fixed? Breakfast excellent but I found it a little dark in the back there, same in the dining area on some tables. Disappointed in the food, quality of the beef in the pie not good but vegetables excellent (unusual these days). Waiting staff were lovely, young new but so obliging and friendly. My son gets married in November and I would happily recommend your hotel to guests if they need it and I will stay there again as I love Banbury. My son will live in Bodicote. Thank you.

4 star accommodation at Travelodge prices. I cannot praise this character hotel enough. If you want old fashioned service at excellent value stay at this hotel.

Location, hotel design and facilities. Very nice environment. I loved the bed (extremely comfortable) and the garden.

The church clock opposite the hotel chimed every 15 minutes throughout the night - not good for light sleepers !