Cross Hands Hotel  

I travel the country in my job, and after 15 years of doing so I have never stayed in such a pig sty in my life, it was disgusting and should not be on offer from your site, please feel free to go there and inspect the hotel rooms for cleanliness and see first hand, the rest of the hotel is the same.

Hotel was listed as Yate online when booking.Nowhere near Yate.

The hotel was run with a friendly atmosphere and all the staff were polite and curtioues

The staff at the hotel were very nice, and the food very enjoyable, i have read some of the negative comments about the hotel and think they are totally unjustified, i will certainly be back again

the immediate attention that the staff gave us - relaxed atmosphere - comfort of the bed - food reasonable in price - dinner of a good standard ( recommend the pork chops) and excellent service delivered with a smile - the dining room is airy very attractive with tables well spaced - the breakfast was really excellent with a great choice - we did not use the garden but the birds in it were amazing - such a selection - obviously bird friendly. The parking was easy with plenty of room and so we found the journey from Bath easy and the going away near the motorway,to continue on our tour. A good example of a COACHING INN. .

we would have liked a quiet sitting area with a sofa or two - the bar was friendly but at times it is good to relax other than in one's bedroom - the machinator in room number 1 was misbehaving as it made noise every time we ran the water either in bath basin or shower - we missed tissues in the room and the water glasses could do with being individually wrapped.

Charming country pub the food was excellent the staff were always pleasant and helpful the 5 working log fireplaces was a dream to sit by while relaxing in on a cold winters evening

The only thing that let it down was the cleanliness dew to the out dated building

Very clean crisp linnen, very good breakfast,good atmosphere.

Lots of chipped paintwork which could easily be remedied

Stayed overnight in January while walking the Cotswold Way. At the price we paid this was really good value for money. Staff were friendly and helpful and the room and food were excellent. Couldn't fault the place.

Friendly staff, breakfast well presented and good. Beds were clean and crisp although rooms are a little tired and need up dating. (Which we understand will be done in the New Year) Lunch menu was good and enjoyed. We would stay again and look forward to how it will look after the refurbishment.

Shower was small and not friendly to use. Beds need to be firmer.

Staff all very pleasant. Food good. Good sized room on the quiet side of the hotel.

Although room looked surface clean, the floor had not been vacuumed effectively - even bits of crisps not even under furniture. Bathroom floor too looked clean but I am fairly sure that it had not been washed down properly for some time. Lighting very gloomy - not easy to work at the desk. I have paid far less for far better - the whole looks rather tired and in need of refurbishing.

Clean comfortable beds,Good brackfast.

Stale smell in room ,Damp warm area on floor about 1 m2 due to leaking hot water pipes .Windows could not be securely left open at night this was on the ground floor, The manager came to the room and screwed the window in a fixed open position. Black mould in shower unit,Tops for tap nobs missing, toilet roll holder missing.This hotel is not a aa three star.

Nothing. A fleapit.