Crowne Plaza Hotel Cambridge  

Fantastic hotel great location but more importantly the staff were excellent. We will definitely stay here again when visiting Cambridge.

Ideally situated for those visiting the University

The post code and road name take you along roads with bollards. The staff at the hotel, however, give a different address to Satnav which takes you straight to the hotel - should be on the website

This is not a complaint, but we would have liked brighter lighting in the bedroom.

Location

The hotel is very tired-looking

Close to centre of Cambridge and near our daughters college.Easy to book online.

Expensive for one night and parking expensive.

Friendly staff

No way is this place a 4 star. Better facilities at holiday inn at half the price; 2 star at a push - very non-descript. Got a superior room too - hate to see what the standard rooms are like. The bathrooms are in better nick at any easyhotel - nothing special about it - stay a night at the Sofitel Heathrow for a similar price and you'll see what I mean - pls dont contact me - thanks anyway.

Its central position makes it ideal for exploring the city and for shopping.

The staff were very attentive and ready to assist and respond to our queries. The location is also very good, close to the main shopping streets and colleges.

The cleanliness could be better, in bathroom and bed cover was stained. Curtains were falling in one of the room.

The room was quiet and the bed was comfortable.

I was in Room 111. The tap in the bath was leaky and in addition, when I was filling the hot water, it turned to shower few times without touching the button/lever. Also, all the metal parts in the bath room are rusty and it seems that the improvement is mandatory. The room temperature was not controllable and I was bit chilly throughout my stay.

Excellent central location. Friendly staff and good, prompt service from everyone. Spacious bedroom and quiet for a city centre location. Plenty of towels and hot water. Very good bar food menu. Restaurant dinner good quality and choice. Comfortable and spacious communal areas. Efficient valet parking.

Bedroom temperature difficult to control, too hot. Lighting in the bedroom too dim. It was very wet during stay but there was no place to hang coats except in the bathroom where they were in the way. Standard breakfast coffee in restaurant poor quality for the meal price.

The staff were exceptionally friendly and helpful in all areas of the hotel. The location was very convenient and rooms were clean and very comfprtable with lots of amenities including and iron & ironing board!

Would like to see the lighting in bedrooms improved. It was difficult to read at night as lights were inadequate for that purpose.

I booked this for a very important business client and was extremely happy with the service, friendliness and helpfulness of staff during the check in and out process - the client is an international traveller and was also very happy with the service - will most definitely use again in this situation.

The room was comfortable and just spacious enough for the two of us. It was ideally located for walking and eating in Cambridge.

Breakfast was not included in the cost. We were told that breakfast is never included when booking on Booking.com but I know that this is not true. We could have bought breakfast in the hotel for £16.00 but went around the corner and had a very substantial and tasty breakfast in Wetherspoons for £4.20. Also, the bins were collected below our window and kept us awake from 6:30am to 7:15am one morning. We thought this was unacceptable.