Crowne Plaza Liverpool - John Lennon Airport  

I stayed at the hotel prior to a very early morning flight, so booked a call for 4.am. This call did not come through . Fortunately I had an alarm clock otherwise I could have missed my flight! I complained on the way out and was told the automatic system had failed- not good enough

Bed comfortable and quiet The exec lounge is good as well for a read of newspaper and a coffee in quiet

The new parking setup is maddening, one time 9 cars were waiting for exit via the only exit! Plus maid staff walking in despite saying I was busy, so use the do not disturb sign £15 for flaky internet! Walk to Speke shopping centre and buy a 3g dongle, cheaper in long run.

I recall the building as the former Liverpool Airport Terminal. The refurbishment of the original art deco is superb. From Reception through the bar to the Restaurant, the staff were friendly and efficient, everything an ex-patriot Liverpudlian like myself used to be proud of. The quality of the room, its fittings and furniture were excellent, and the whole ambience of the Hotel was luxurious. Should I need to visit Liverpool again, I would not hesitate to stay at the Crowne Plaza - John Lennon Airport - again. I would wholeheartedly recommend this Hotel to anyone. Its not the cheapest, but you certainly get value for money. Best regards, Bob Woosey

close to airport - main reason for stayng. value for money too

Not much apart from the staff were polite .

I dident enjoy my stay my room was very dirty I left a letter of complaint weather anything gets done I dont no but for the price I paid for the room I exspected it to be clean !!!! ive bin offered to refund and im disgusted I will be taking my action further I do not recomend this hotel im a mum of a large family and cant efford to waste my money however I dont mind paying for something but when its thrown back in your face by having to stay in a dirty room im not happy at all ............

The staff did not smile or seem to care, apart from talking to each other. On return the bar was closed and no food available, we asked reception and were told no food was available. We then had to cross over the main road to go to a mcdonalds and then were told by the same receptionist that 'you cant eat that here'. What were we supposed to do. In the morning we were then told that the bar should have been opened. We will not be returning.

My reason for staying at the CP is to visit my mother who is in a Nursing Home near by so proximity is a major consideration. I like the CP because it is near to shops, I can access the David Lloyd gym and I can get a proper breakfast and evening meal, should I so desire. The hotel is always clean, beds are comfortable and bathrooms have everything I need.

Referring back to the previous question: eveneing meals tend to lack imagination and could be a bit more exciting! Although I was able to get a good price for the room on this occasion, sometimes room rates are high.

This was my first visit to Liverpool on a xmas shopping trip from Italy. The staff at this hotel were polite,helpful and took the time to have a conversation with myself and my friend even though they were busy with other guests no one was ignored . As for the room it was spotless ,it was very clean ,comfortable and had everything in it that you would need to make your stay welcome and pleasant . The decor in the room was lovely , very tasteful and the art deco theme was not over the top . I would certainly go back to this hotel as my first choice and would be disappointed if I could not get a booking .

Very pleasant design of interiors and staff were always helpful.Comfortable beds and good facilities especially the David LLoyd Health Club adjacent the Hotel.Access from motor ways ok s was the bus service to the City centre.

On Friday night we were disturbed on 2 occasions by someone banging on the door who was looking for their relative but clearly had forgotten their room number.On Saturday evening their was a wedding and although this was not intrusive we were disturbed by noise in the evening by people in the rear courtyard who were presumably smoking but this was not a serious iassue. Found price of drinks and food on high side but of good quality.

The bathrooms were nice had a luxury feel with decor and v hot water.bed very comfy.Adjustable room heating good. Location very convenient ,if not picturesque.use of David LLoyd club nice.

The view of the retail park.the entrance lobby ,and desk a bit messy and untidy.lacked the sophistication of the Leeds cp. Corridors a bit bland .

Pleasant,Friendly,Helpfull Staff.

Bar and food prices a bit expensive.

Loved the art deco style and the fact that the history of the building wasn't lost

Reception desk too near to draughty entrance door