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Crowne Plaza Heathrow
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8.3
Top
Based on
51
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Diane
Mature couple
Norwalk,
United States of America
July 8, 2009
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It was very nice, close to the airport and quiet. |
10 |
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Grady
Family with young children
Kyiv,
Ukraine
July 6, 2009
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The rooms were clean and nicely furnished. Having a family of 6 made it difficult for us to locate a hotel that would allow all of us to stay in one room. The Crowne Plaza enabled us to do so with the double twin room. Yes, the location is isolated so unless you have your own transportation it is difficult and expensive to get out of the hotel for a variety of food choices. Also, though perhaps not expensive compared to other options, the price of the room was exactly that -- just the room. Everything else is an extra charge. There are no included "extras" in the room rate. |
6 |
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Joan
Family with young children
sotogrande, cadiz,
Spain
July 1, 2009
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breakfast and dinner menu the rooms were shabby and bathrooms grubby |
5.5 |
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Colin
Mature couple
hillingdon,
United Kingdom
June 25, 2009
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This reviewer provided a score but did not have any comments |
9.5 |
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Fiona
Family with young children
burnham on sea,
United Kingdom
June 24, 2009
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We thought the lesiure facilities were excellent especially the swimming pool. Would definately use hotel again Thought £17.50 for breakfast was far too expensive |
9.5 |
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Anonymous
Solo traveller
United Kingdom
June 11, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Neil
Young couple
Leeds,
United States of America
June 6, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Scott
Family with young children
Beijing,
China
June 4, 2009
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Rooms large and very comfortable; staff mostly very helpful and professional. When we arrived there was not enough room to store our things until check in time. The shuttle bus service to and from the airport was very poor. Although operated National Express the hotel needs to take responsibility for it. I made four trips on the shuttle bus which was supposed to run every 20 minutes. Three out of those four times I waited more than half an hour. |
8.5 |
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Glenys
With friends
St Albans,
Australia
May 26, 2009
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We liked the comfortable beds and good service |
10 |
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Damien
Family with young children
MENAI,
Australia
May 24, 2009
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The hotel facilities were very nice. The service was a little dissappointing. The Hotel would not accept my VISA Debit card (the only merchant that has done so). |
6 |
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Kate
Family with young children
Perth,
Australia
May 22, 2009
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This reviewer provided a score but did not have any comments |
6 |
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Peter
With friends
Alexandra Hills,
Australia
May 14, 2009
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Stayed because of the hotel proximity to Heathrow, Windsor and London. Special room rate provided much better value for money than central London with added value of Windsor, upper Thames etc. Rooms very spacious and comfortable. Would prefer usable refrigerator than fully stocked bar fridge, this is more suited to business traveler. |
10 |
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Susan
Family with older children
holsworthy devon,
United Kingdom
May 5, 2009
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I like that they have a good size swimming pool also the steam room,sauna and jacuzzi which for me makes a relaxing stay |
10 |
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Anonymous
Solo traveller
France
April 27, 2009
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This reviewer provided a score but did not have any comments |
10 |
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Paul
Family with older children
Essendon,
Australia
April 21, 2009
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We found the whole experience from check in until we left - unfortunately all too brief - was such a positive experience and a wonderful antidote to the trials and frustrations that seem to occur all too often with pre-booked accommodation. My traveling companion commented on the superb "makeover" since her last visit to you in 2005. Well done. Notification of the Heathrow to Hotel courtesy bus and associated costs and boarding instructions would be helpful in advance (at the time of booking). In addition some simple explanation could have helped with the challenge of finding the right terminal etc when either flying in or coming via the Tube as we did when connecting from Eurostar. |
10 |
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Roger
Young couple
London,
United Kingdom
April 17, 2009
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Comfort, great value! |
9.5 |
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Lydia
Family with older children
co kerry,
Ireland
April 16, 2009
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Bedroom was very comfortable and spacious considering there were two beds in it. The bar and lounge were very cosy. Very good cocktails!!!! |
10 |
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Ciprian
Solo traveller
leyton,
United Kingdom
March 17, 2009
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This reviewer provided a score but did not have any comments |
8.5 |
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Joseph
Mature couple
crewe,
United Kingdom
February 25, 2009
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I have been staying at this Hotel for the last 15 years, through both make overs, the rooms are large and very comfortable. I will continue to stay when I am south and in that area. The makeover has made the foyer very hospital like, Nickos the restaurant has closed down so you are limted to food. The one restaurant is very clinical and expensive, breakfast is expensive, 17.50 week days, 13.50 weekends. Any fool can serve, beans, sausage, toasts etc. |
8.5 |
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Richard
Family with older children
Coventry,
United Kingdom
February 24, 2009
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The facilities were good and reflected our anticpation of what to expect from the website. There were a number of aspects of our stay that were far from good. The rules for use of the swimming pool were far from clear, and we were given diffierent advise from different members of staff. Staff were generally pretty unhelpful, and when we took this up with the manager she was more focused on demonstating that we had simply not understood the situation. |
5.5 |
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Charlene
Young couple
Edmonton,
Canada
January 8, 2009
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The staff were incredibly helpful in every way possible, we were very thankful! The pool closed at 11pm, and we had arrived late from our train and were leaving the next day; however, we did catch a morning swim as it opened at 5:30am, so this was fine and understandable! |
10 |
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Donald
Mature couple
Mansfield,
United Kingdom
January 6, 2009
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Park and Fly Facilities and helpfulness of staff |
10 |
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Andy
Solo traveller
Mission Viejo,
United States of America
January 4, 2009
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Shower controls did not work. Mini-bar was not cold |
6 |
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Jayasree
Family with older children
Birmingham,
United Kingdom
December 8, 2008
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Very restful; Good location; Access to motor ways. |
10 |
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Sandy
Group
Camberley,
United Kingdom
December 2, 2008
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Clean, modern surroundings. Everything apart from room was very expensive |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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