Crowne Plaza Manchester Airport    

Quite convenient for Mch airport and railway station.

Room had strange smell. Breakfast staff were letting one member of staff do ALL the work. An off duty staff member was in for breakfast (with wife and baby) and this was disruptive. Breakfast was very poor value for money. Have stayed in many Crowne Plazas, this was way below the standard I would expect.

Room was very comfortable and bathroom particularly clean and nice.

Noisy guests after midnight. No staff controlling.

I did not like to wait for about one hour to get something to eat, and in the end they could not add up the bill correctly.

convenient for airport and very comfortable

nothing!!

Great location within the airport site. Good soundproofing in rooms. Good food in restaurant although drinks were on the expensive side.

The airport shuttle bus was poorly organised and we had to wait nearly 25 mins. We asked about booking it but were advised it was "first come first served". However in the morning we were pushed out by a group of elderly people and the driver was not interested in our protests. I also brought it up on discharge and was ignored.

everything

nothing

room facilities

the walls are thin can hear light switches goin on voices tv s doors bangin .didnt like menu.coffee sachets are like fort knox to open nescafe better coffee

Friendly staff - nice room

I could not dine in your main restaurant - musak too loud and intrusive, the only alt was Asian so I went to the terminal to eat. This is not what I expected, it all sounded cheap-and-nasty!!!!

The girl at reception on our arrival was excellent, helpful and professional. The staff in the Irish pub were great also. Room was a good size, clean and comfortable.

We joined the Priority Club Rewards offer on a previous visit but were told recently we cannot use the hotel's club lounge which is annoying.

I ordered spinach potatoe curry in my room but received vegetable curry.service was good.

Overall, friendly, helpful staff, a comfortable asnd quite room and first rate food. We had a very warm reception from Anastasia and excellent response from the restaurtant staff and the chef who came to discuss the menu with my coeliac wife. He made a gluten -free gravy especially for her. We rarely get that personal response.

breakfast way tt expensive ovsrprize,

Excellent restaurant Easy access to airport Rooms comfortable but a little dated

Queues at check in can be long Queues for mini bus to airport can be long but only 10 minutes walk

condecending boredering on rude receptionn staff no tea making facilities had to ask for second og everything despite booking a double room. Poor breakfast. Worst crown plaza that I have stayed. Very disappointing after Izmir Crown Plaza that I stay at frequently

Rooms were very comfy. Asian restaurant was excellent, staff and food, very accomodating.

See above

Luke warm tea served in Best of British restaurant

Close proximity to the airport with shuttle service. Comfy bed....nice sheets. Nice towels.

My room was far in the back, I was alone and had a lot of luggage so had to make 2 trips to check out.

iron and ironing board in room tea, coffee facilites and complimentary bottle water and cookies. Nice and quiet. Late checkout location Friendly receptionist

Room was cold on arrival and no blankets in room - had to ring down (3am) as just arrived from a hot country in early hours of morning so felt cold. One blanket provided and only 2 very thin travel ones for 2 of us. Could not get the room to warm up using the thermostat as had been turned off for too long. Recommend that the heating be turned on prior to arrivals for early hours of the morning.

Staff were friendly location for work

- rooms were grubby - Beds not made properly e.g. flat sheets not tucked in properly - Heating was very noisy and didn't warm up room - Breakfast - cup, plates cutlery not clean - waited 15 minutes to check-out:only two members of staff available during the busiest period (am)

Close proximity to terminal. Friendly and willing driver of courtesy bus on arrival and departure

Staff were helpful, room was nice and clean. We ordered food from the room service which was brilliant!

Nothing, everything was good.

location for airport restaurant variety and choices

everything OK

Everything. Transport to pick us up and take us to the station next day - no charge. A hotel totally in tune with it's clients needs.

Absolutely nothing!

Close to station and airport Comfortable room size

Booked a table for a la Carte Restuarant and had to eat in överflow section of another restuarant

The blonde receptionist was really lovely. The TV got Sky the Bar was nice and the bear was perfect