Best Western The Crown Hotel  

I am travelling with my Mum and we had a marvelous time at the Crown Hotel in Lyndhurst.THe staff were attentive and prompt and every comfort was catered too. Excellent breakfast and good selection in the restaurant. We were pleasantly surprised by added entertainment in the restaurant on the Saturday night. Everything was extremely clean and our room was very peaceful. Beds were just as if we were at home - which was truly wonderful after a long day!

Everything was just beautiful - there was nothing that I didn't like.

Comfortable bed! Warm reception service.

The hotel has an excellent atmosphere. Loved the styling & the decor of the place.

The location gave easy access to alot of locations throughout the New Forest. Although the road outside was busy this did not cause any problems becuase of good double glazing.

The only minor issue I had was no shower cap.

I loved the building and atmosphere. The area was accessable to everything. The staff were very helpful and attentive. I loved the authentic old bits of the building.

The bathroom was not practical. Although I did not have a problem with the cleanliness, the bday could not be used, the soap dish was hanging off of the wall, there was not any instructions how to use the shower. All in all the bathroom was a complete disapointment. I also found that the hospitality tray was not easy to use. The duvet's were horrible as they were old. The hairdryer was not useable. All in all I think it was a lovely location, building with excellent staff that were being let down by obvious oversights.

The New Forest

Location was excellent Large free car-park Good breakfast - especially chefs home-made marmalade Friendly and helpful staff

The old world atmosphere, furnishings and decor. Proximity to town and local sights Close to home easy travelling by road Friendliness of hotel staff

The staff were helpful.

I found the room was very tired and needed sprucing up. Shower curtain was dirty and should really be replace with a shower screen. The bath mat was slippery when wet - making having a shower very dangerous. For the amount you are charging you should be able to get all of the digital/sky channels Breakfast was included in the cost of the room - but you are charging £10.00 for full english - which consisted of 1 sauages, 1 egg, 1 slice of bacon, half a tomato and a few mushrooms. How on earth can you justify charging this when you can walk out of the hotel and get three times as much for less money.

Centrally located in Lyndhurst with easy access to New Forest. A warm & friendly hotel with period features and creaking floors.

I booked the Superior double but was given a standard - this was quickly sorted after I complaned. Being in the centre of a traffic through route the fumes were quite noticeable on stepping out. The cooked breakfast was quite dissapointing having been previously cooked and kept warm. The sausages and bacon were dry, the fried bread rock hard and the scrambled eggs tastless & appeared processed. The plates should have a health warning as if it were dark they would have glowed. Not particularly good value @ £10.

Great location, good value, good car park.Refund for breakfast which we were unable to sample due to our early departure.

The road is noisy if your room is in the front of the Hotel.

The staff were very thoughtful and caring.

Some of the decor is a little tired and needs some tlc.

The room was very comfortable and clean. The food was excellent, with a good range of menuu and prices. The staff were very attentive.

Although our room was lovely it was very noisy being at the front of the hotel over looking the high street. As this was the first time we staid at the Crown Hotel it would have been nice to have been given the option to have quieter room - if we stay again we will try and request this.