Crownwall Hotel

Preparation of breakfast was very slow. The room was tiny as other review mention it on hotel review websites.

I liked that the hotel is near Paddington train station to have an easy and fast access to Heathrow airport.

The breakfast was continental, but the start time is too late - 8.00am and secondly the coise of food was very poor.

The cleanliness, the excellent service provided by the staff, and the location in the city.

The room was smaller than we had expected, and there was nowhere to relax apart from the bed.

There was no hot water. The TV did not work and the room was too small. I was going to stay for three days, but I stayed just one day and moved to another hotel.

bed comfort

poor breakfast. cold water for shower on one of the days, rude girl for breakfast. she said that we would only be alowed to eat 1 piece of cheese per person. only 3 or 4 adapter availabe

Breakfast

Breakfast.

clean, comfortable rooms. Staff were good and helpful.

Rooms were compact, but fine for a few days break

There were clean sheets and the room was ok

The room was tiny, I could almost touch the walls with my arms across! The shower was quite dirty with scum around the soap dish, and the hand basin was so tiny you had to practice target to wash your hands... Please make sure you look into the kettle before you use it, mine was black inside... I asked reception to replace it and they did it very fast.

I liked that towels were changed every day, microwave (as we were 4 adults with little child in quad room), heating control (in fact we turned it off in January :)). Hotel has a lift - it is very comfortable with baby buggy.

Room was cleaned every day, but nobody cleaned the carpet floor. Poor breakfast - flakes, toasts, jam, sometimes cheese or cruasants. Bad coffee, but tasty butter :)

Very good location and area.

Yes, very small rooms.

Location, location, location. 5 minute walk to the tube and good restaurants. Lots of little convenience stores to pick up your water, juice, toothbrushes, etc. very close by. Easy walking distance to Hyde Park & Kensington Gardens and Palace. It's a good place to rest your head, but little else. It does have a microwave & water kettle in room. Sparse, but ok breakfast.

We had the family room that was little more than a regular sized room with extra beds shoved in. Little to no luggage storage room for a family. No fridge. Most of the staff could use some people skills. Must go ask for a hair dryer if you need one. Only english-style electrical outlets in room. Very noisy in the hotel. Need to take more time cleaning & with basic maintenance.