Cruachan Hotel  

the stay was good but problems with electric measnt that we had to change rooms and when we went to the 2nd room we had no heating

The location was convenient in Fort Williams and perfect stop over for the route we were taking.

The view out the bedroom window was scaffolding and building works. There wasn't enough parking for all the residents. The shower was pretty old and a little moldy.

The old style of the hotel.

Breakfast eggs were like rubber every morning no reason for this hotel was not that busy. The reason I will not stay there again is simply quality of food served was poor.

The Hotel is in a good location and has comfortable rooms and friendly staff. The dining room closed at short notice on days 2 and 3 of our 5 day stay so there was no restaurant for dinner. Refurbishment cited as the reason but little notice given. On day three there was no cornflakes or porridge at breakfast and just a shrug of the shoulders as the explanation. On last day they ran out of all types of 'bitter' at the bar. No further stocks due to winter closure in a months time.

i liked the staff at the hotel and food was amazing i have not had a good meal like that for a while so compliments to the chef.

just the sofa bed in room as it was more for one person instead of two i thought i was getting two double beds in room especially for 125 pounds a night and i just wished they had entertainment in hotel unless its only at weekends we went during the week aprt from that i still liked hotel

very friendly,staff, in good location, very nice breakfast

unable to use shower, as our bathroom window overlooked the carpark, there was no blind or curtain,duvet covers were too small for the beds, the towels were very small and not enough of them, and we had a problem with the electricity and were only able to put on two appliances at one time in the room or they triped , this left me concerned about the condition of the wiring system, however they are being re furbished next month and i hope these issues will be addressed

Staff very friendly tried very hard to please and sort out problems.

All the stairs, plus the t v was very small and there were no extra's like tissures, buscuits with the coffee. Plus never enough milk. Room also smelt very musty cleared when heater went on but not in bathroom as no heater.

Very nicely positioned overlooking the loch. Hotel was clean and the staff were pleasant and generally helpful. Surprised by the modest cost of food in the restaurant. Although a simple and basic menu, the food was very well prepared.

The rooms do not appear to have been sound-proofed very well. We were unfortunate enough to have a couple in the room above who talked, literally all night, and also paced the room regularly. Although they were not talking loudly, their conversation could be clearly overheard. Having put up with this from 10.30 until 4.00am, I asked the night porter for assistance. Although not entirely unsympathetic, he did shrug his shoulders and say "it's a hotel - what do you expect". He refused to ask the couple to quieten down so I did and they apologised. Nevertheless, they kept talking for another hour albeit more quietly. I hate to think what it would be like with a rowdy crowd !

Good location and nice room but very annoying that every time we switched the kettle on the sockets blew on same wall so no cups of tea for me!

Friendly helpful staff, food quite good.

Only one chair in bedroom, and smell and mould in bathroom were negatives.

Plenty of hot water!

Hotel seems very old. Very noisey at night as in walls being paper thin. The guy in the room next door snored all night and he may as well have been in my room. Very creaky floorboards all over the Hotel. I could hear running water through the pipework all night!

Breakfast poor, over cooked. tea machine is a joke, bar dirty

This is an observation not a complaint it appeared to me that the hotel could benefit from a bit of a makeover