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1 West Coates, Haymarket, Edinburgh, EH12 5JQ – Show map
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575 verified reviews
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Cumberland Hotel's staff speak: Polish, French, English
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Food & Drink
Bar, Breakfast in the room, Restaurant (à la carte), Snack bar, Special diet menus (on request)
Wired internet is available in the hotel rooms and costs GBP 5 per 24 hours.
Free! WiFi is available in public areas and is free of charge.
Free! Free private parking is possible on site (reservation is not possible).
Room service, Car hire, Express check-in/check-out, Luggage storage, Trouser press, Meeting/banquet facilities, Fax/photocopying, Bridal suite
Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating, Non-smoking throughout
Polish, French, English
15:00 - 00:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 2 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 35 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Cumberland Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Please be aware that the parking is restricted to cars only (no trucks or commercial vans). The parking spaces are available on a first-come, first-served basis. Public parking is possible on the street.
Based on 575 reviews
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Location, breakfast, quiet, very clean.
No milk on table at breakfast, one radiator not working in family room.
Distance from the centre of town, bus stop right outside with regular busses to centre.The staff were polite and approachable. Rooms clean and fresh towels everyday. It was very quiet, even though breakfast was busy but plenty of space, it was usually quiet of a night time.
The breakfast was a bit hit and miss on occasion. With cooked breakfast it was great, however the vegetarian and continental options were a bit peculiar. Did not always have enough if you asked for a later breakfast.
Television not working properly by remote or buttons on top. One table lamp had broken bulb No clock radio Paint splashed onto door rail Lamp shades need replacing
The location only
Everything. Very poor serivce.
The price...It was double what you would expect to pay for this standard of hotel in other cities..... Bearing in mind it was almost 2 miles from the centre. Also, no food was available prior to 7pm
Staff helpful and pleasant...room spacious and quiet...really enjoyed our stay.
Nohing to dislike...:))
Small room Shower door not closing Nowhere to hang towels Linen closet outside door Breakfast menu items not available Noisy room Amenities poor
Location was good within easy reach of city centre and for us it was the perfect location, we visited both the Tattoo and Edinburgh Zoo.
A fairly comfortable hotel in a reasonable location but with drawbacks. With the exception of a young Rumanian man who was very friendly, efficient and helpful, the other members of staff were not particularly friendly and the younger ones did not appear to know what they had to do. (Perhaps trainees?) The ‘Restaurant’ only provides snacks/light meals with little choice. The decor of the lounge isn’t very inviting. We were in room 14. The loud creaking of floor boards above us, the noise from the bar and cooking smells from the kitchen made us thankful that we did not spend a lot of time in our room.
It's location closw to the city.
The room was smelly! Its a hotel that could be good but just misses the mark. Some of the staff were most helpful but others indifferent.
Breakfast was nice
Room stank of smokers Bathroom stank of damp TV controller did not work properly , found arial socket behind dressing table , depended how you touched the table , depended on what channels you got !
Staff friendly. Breakfast was good.
Third bed on which I slept could have been better.
Location, proximity to city centre. Beds clean, breakfast good. Staff friendly. Car parking space.
Room very small. Bathroom poor - toilet leaked and did not flush properly. Bath water did not drain away old water still in plug drain. Only one key for room and entrance door - does this mean one key fits all rooms? wedge provided to secure room when in but what about during the day when absent?
The double room we stayed in had a double and a single bed. The room was spacious with a high ceiling. Good breakfast and friendly staff. Public transport to the city just outside the hotel and Haymarket station 5 mins. walk.
The en-suite shower cubicle was small, and the water pressure low.
4-bed room spacey, good location, free parking (some manoeuvring skills required), good price
The staff (all Eastern Europeans) were polite, friendly and helpful. Breakfast was acceptable.
There was no plug in the sink. I had a choice between shaving in very hot water from the tap or cold water. Not a pleasant choice. There were 2 towels, one hand towel and a very small towel not big enough to qualify as a bath towel. The room was clean but badly in need of decoration and upgrading.
Location - walking distance of city centre On-site parking Reasonably priced
Accommodation is a bit tired but you get what you pay for with city centre hotels Cooked breakfast was very average
Room was large, comfortable and clean
The staff were very slow to attend to us when we arrived
Pictures of food and that you had to order an omelette 24hrs in advance for breakfast
CLOSE WALKING DISTANCE TO CITY CENTRE VALUE FOR MONEY
The availability of snacks/meals is not as advertised on the internet, they tend to pick & choose when they want to serve food!!
The hotel had a homely feel too it and its location was perfect for us as we were attending an event at the nearby Murrayfield Stadium. The room was spacious and offered apt opportunity for rest and relaxation.
The shower in our room was very tepid and did not have an adequate flow of water pressure.
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