Cumberland Hotel  

I booked the Cumberland as it was a great price and looked alright in the photos. It was handy for the zoo one day and then town the next. There's actually plenty of places to eat and drink in Haymarket so we didn't necessarily have to go in to town. The hotel was clean, the staff friendly and the breakfast tasty. The room was warm and quiet and the on-site parking was a definite plus! At their current price, the Cumberland Hotel is definitely recommended and we would happily stay again.

My only complaints would be that there was often no-one on reception (we had to search in the kitchen to find someone to check us out), the low water pressure meant a weak shower, and the general decor was rather dated. Having said that, everything was clean and worked!

Cumberland Hotel was super.

The staff were very friendly, polite and generally helpful. The location was good as it was only a short walk into the centre and it was on a bus route so getting to Holyrood and the Ocean Terminal was very easy. The lounge was comfortable and breakfast was prepared freshly.

We were unfortunately on the top floor and it there is no lift and there was no offer of help with our bags on arrival. As the members of the party are older people it was a little difficult for some.

Ok it is only a three star hotel, but the friendliness and helpfulness of the staff was 5 star. I looked in a few days before our stay and explained that we were going to a wedding. We did not expect to have our room ready but the young lady I spoke to offered to have our room available by 12.30. This enabled us to freshen up before going on to our 2pm wedding. Excellent service! If I needed a hotel in Edinburgh again I would certainly choose this one. Good value for money.

Very tight parking area but this was a minor criticism.

The location of this hotel is excellent for visiting Edinburgh and its attractions. It is also really good for access to public transport. Breakfast was good and there was plenty of choice and good service by the staff. We paid £55 for the night which with breakfast was about right for this standard of hotel.

On arriving we were immediately asked for more money. This was to do with the fact we requested a baby cot and that the cot would not fit in a standard size room which we had booked (or at least that was what we were told). When we refused the proprietor checked our booking to see if we had actually requested a cot which we had. We were given a standard double which was located on the ground floor near to the reception area. The room was adequate and the cot was adequate although fairly old. As we were on the ground floor we could hear guests arriving at all hours throughout the night which was not ideal for our 14 month old baby. I would not recommend this hotel for families but as a budget hotel for a brief stay its more than adequate for lone travellers or couples looking for a cheap get away.

Very nice and helpfull staff. Nice clean room. Very nice breakfast excellant service. Could not fault the Cumberland Hotel

It is in an excellent location for accessing city centre and transport. Very comfortable at reasonable cost. The staff were most helpful and attentive, very pleasant.

Was very easy to find, in the location we were looking for and all the services we needed for our overnight stay

It would have been good to have free internet access

Staff friendly & helpful

Found curtains difficult to operate, Kettle difficult to fill from tap, also electrical point for kettle should have been on dressing table.

Clean, comfortable hotel within easy reach of city centre and/or surrounding areas. Lovely family room which slept 5 of us very comfortably. Good breakfast in morning.

Would prefer buffet breakfast but that is just a personal choice.

Friendly staff, warm and comfortable room. Reasonable breakfast - choices ok

A bit mean on the tea/coffee left in the room - 2 sachets of each. We both took tea which meant we didn't have any in the morning as only coffee left.

The staff were very friendly and efficient.

The hotel and the stay there was very satisfactory.