Best Western Cumberland Hotel  

no restaurant, no mini-gym or sauna, all of which is advertised and was a consideration when i booked

Good location for me

Location

Small room (double). Shower not cleaned and was blocked making the jet of water like being attacked with needles. I cleaned it myself by simply wiping with floor towel

My wife aqnd I have always tried to stay at a Best Western ,as we have had good service and very good accomadation ,I,m not sure after staying in the Cumberland we will pick Best Western again

The hotel was very run down,service was very poor ,very little english spoken ,food service was very poor ,room not clean ,our room was a executive shoe box,would not stay in hotel again.

Parking available at no extra charge, but still near Underground and m1 Motorway going North. Good breakfast, but breakfast area was cold. Outside temp, 9 deg. And damp at 09.hrs. Maybe 18 deg. Inside. One man put his overcoat on to eat breakfast !

Corridors were a little " dingy," my wife says. Not sure this means not enough light, or that it needed painting. She wouldn't say. I didn't notice anything ! She thought room was ok. We were in Annex room 392.

The reception staff were friendly.

I was not impressed with the hotel at all. Firstly my room in the annex- across a carpark, the furnishings were average quality, the wall paper had seen better days, the windows were very draughty and one was cracked, the grout in the bathroom was old, the room faced the main road which was very busy and every time heavy traffic went way the build shook! I found it very difficult to relax and sleep.

The location is superb with easy access to Wembley Stadium only three stops down the line. Good shopping area. The hotel it's self was very good with spacious rooms, comfortable and clean beds and the breakfast was worth getting up for. Would recommend this hotel.

Friendly staff. I was moved twice because of unsatisfactory rooms however this was done with courtesy and efficiently and I was more than satisfied with the outcome.

Rennovations going on. Smell of paint everywhere.

Reasonable location, good service at reception.

Traffic noise in my bedroom; very off-hand service at breakfast (basically left to get on with it myself).

Oscars bar for the footy and pub food, friendly staff

Rooms are very dated, and in need of renovation. Bad smell of damp in the rooms and mould / damp on bathroom ceiling and around bath. Room block to the rear of the better looking front building resembles a block of council flats. TV was broken however someone was sent to fix this within 15 minutes. Not an £85 a night hotel.

Very good breakfast at good price. No cost parking.

Carpet was really stained and dirty looking.

Hotel Staff were very friendly and helpful. Room was very clean and well maintained. Had a bar but we didn't have time to use it. Location near town centre was great for local restaurants and access to tube for Wembley and London Centre. Hotel parking was great too.

Just the damp bathroom. A bit of heat and ventilation would help keep it dry and looking better.