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Best Western Cumberland Hotel
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6.8
Top
Based on
60
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Wendy
Young couple
kings lynn,
United Kingdom
July 9, 2009
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Bar The price for the room, you would get a bigger room for less at a travelodge. The bathroom was something out of the 80's. The rooms really need updating. Also got a wake up call at 6.30am which we didn't order!!!! |
4.5 |
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Anonymous
Solo traveller
United Kingdom
July 8, 2009
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This reviewer provided a score but did not have any comments |
9 |
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Alison
With friends
Birmingham,
United Kingdom
July 8, 2009
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Staff were welcoming, helpful and well mannered. The room was clean and ideally located near to Wembley which was the reason for our overnight stay. No - but the room we stayed in looked as though at one time it would have been high spec but now needs modernising and refubishing. |
8 |
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Marilyn
Solo traveller
Manchester,
United Kingdom
July 3, 2009
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The hotel facilities were basic and functional - nothing more. I won't be staying there again as I do prefer additional extras. The first room I was taken to was a smokers room, which was tiny,pokey and didn't look very clean. I was then given a room across the car park courtyard, which was spacier and cleaner. |
5 |
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Clive
Young couple
stoke,
United Kingdom
June 30, 2009
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This reviewer provided a score but did not have any comments |
4 |
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Dawn
Mature couple
stoke on trent,
United Kingdom
June 30, 2009
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All of it a lovely friendly helpfull staff and the breakfast excellent value for money |
10 |
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Gillian
Mature couple
stafford,
United Kingdom
June 30, 2009
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Great links to Wembley,Clean room,excellent customer service especially the lady deputy manager. Good bar. |
10 |
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Frances
Solo traveller
Bournemouth,
United Kingdom
June 29, 2009
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Suitable location for where I wanted to be. The staff were very efficient and friendly. My room was very clean and had recently had new carpets. Although there was double glazing, the road noise was quite loud. |
8.5 |
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Ralph
Solo traveller
Birmingham,
United Kingdom
June 15, 2009
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It was convenient to my travel plans, i.e. Wembley Stadium on 10th June and then in to Central London on 11th June I was woken up just before 4:00 a.m. by noise in my room. I tried to contact reception via the phone in the room but got no answer .I got out of bed, got dressed and went down to the reception desk. It was unmanned but I could hear snoring coming from the back room. I went in the there to find the night receptionist in a chair with his feet up on another chair sound asleep. |
4 |
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Anonymous
Solo traveller
United Kingdom
June 14, 2009
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cleaniness of the room shower was not very clean |
8.5 |
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Helen
With friends
Liverpool,
United Kingdom
June 3, 2009
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Easy Access to Wembly and Euston Station, value for money, comfortable and very friendly and helpful staff. |
10 |
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Paul
With friends
Preston,
United Kingdom
June 3, 2009
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staff very helpful rooms lovely would definitely stay again thanks |
10 |
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Micheal
Solo traveller
Amsterdam,
United Kingdom
May 26, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Robert
Solo traveller
Merthyr Tydfil,
United Kingdom
May 18, 2009
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This reviewer provided a score but did not have any comments |
6.5 |
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Anonymous
Solo traveller
Italy
April 29, 2009
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it was close to where i was going and shopping and transport facilities |
7.5 |
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Veronica
Solo traveller
Heytesbury,
United Kingdom
April 28, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Jessica
Young couple
Widnes,
United Kingdom
April 23, 2009
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We where able to check in earley |
8 |
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Anita
Family with older children
BARLBOROUGH CHESTERFIELD,
United Kingdom
April 23, 2009
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well located for all we needed to do in and around London |
9 |
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Anonymous
Family with young children
United Kingdom
April 22, 2009
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convenient location it needs total refurb |
5.5 |
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Arthur
Mature couple
MURSLEY,
United Kingdom
April 8, 2009
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very clean,helpful staff,good value for money |
9.5 |
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Paul
Mature couple
CHEADLE HULME,
United Kingdom
April 7, 2009
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The staff were very friendly and helpful, particularly a young girl in the restaurant. Breakfast on Saturday morning was not good, we got the impression some of it was left over from the day before, the croissants which were delicious on Friday were stale on Saturday. |
8 |
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Phillip
Solo traveller
Lincoln,
United Kingdom
April 7, 2009
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Nothing outstanding just good all round. |
7.5 |
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Khrys
With friends
Corvallis,
United States of America
March 31, 2009
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Front desk was verynice. Rug in room didn't look very clean. |
6 |
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Peter
Solo traveller
Huddersfield,
United Kingdom
March 27, 2009
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I had stayed here previously and been fairly happy, but in the past months the Hotel has in my humble opinion gone downhill. Rooms are poorly equipped and serviced. The restaurant was closed on the night I stayed. Shabby |
4 |
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David
Mature couple
Luton,
United Kingdom
March 23, 2009
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staff was friendly and helpful i was biten by an spider in the room. My back was full of spider bites so i stayed just one night instead of 2 nights. The room was poorly refurbished wall paper not on wall properly and there is damp in the room. The room is not worth 55 pounds a night |
5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers viewing this hotel are often interested in these hotels as well:
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