The Cumberland - A Guoman Hotel

Vi ankom ca. kl 13:00 og vores værelse var selvfølgelig ikke klar da der først er check in kl 14:00. vi kom tilbage kl 16:30 og vores værelse var stadig ikke klar! Vi blev dog opgraderet fra double de lux til king de lux. Værelset var i en anden bygning og på 7 etage, men kun elevator til 6 etage og værelset var kun 15 grader varmt. Det viste sig senere at varme systemt ikke virkede. Det blev dog rettet dagen efter men der var ingen varme på badeværelset samt ingen plads for håndklæder etc. Udsugning i badeværelse er i drift hele tiden og suger den smule varme ud der er, og er årsag til kold træk fra gangen udenfor via åbning under døren. Udsugningen har også foresgate sorte mærker rundt ved lamper, dørkarm etc.

Gulv-varme i bade værelse. Udsugning i badeværelset bør tilsluttes lyskontakten til badeværelset. Filt strip eller lignende ved fordøren ud til gangen for at undgå træk og fodkoldt.

Beliggenhed og fælles faciliteter(hall, bar mm.)

Comfort and convenience of location

The bar was very expensive £22.00 for two alrge Gin and tonics!!!!

It was very convenient for the shops, the underground and sightseeing. There was very little noise at night even with the window open, so a good night's rest was possible.

For such a large building the signposting to the lifts could have been clearer

Location was perfect and our view of Marble Arch was the icing on the cake, a wonderful 4 day stay.

Everything was fin

Efficient check in by friendly staff on arrival, clean and tidy room, and decent room service.

We found that the Hotel was inviting, fresh and friendly staff. The bedroom was clean and the bed was good to sleep in.

Breakfast

rooms are very small . do not have a proper scale to weight guest"s . laguage . furnture are below average .

I like Cumberland Hotel. This is the fourth time to saty in Cumberland.

Yes the rooms in the old building are not as nice and are not as large as the rooms in the new building.

the only thing i like about the hotel is the location since it is very close to the hyde-park,oxford street and the underground station.

The value of the room is expensive but there is no value and quality copmared to the price. The front desk staff are not friendly and not helpful. The room is not clean;especially the carpet which is dirty and contains black stains.The room is noisy;for example in the early morning i heared the noise of the service equipments.also, i heared the noise of openning and closing of the service doors.The bathroom is small,not comfort to use and has limited tools.

the location of the hotel just perfect in the beginning of the oxford's street where we can do shopping easily. the room acceptable in size not small neither big, the furniture was new & clean as well as the toilet. although the hotel was very crowded but we didn't find any difficulties in catching the elevator.

IThis is the second time that I have stayed in the hotel and this time stayed int eh building next door which I greatly preferred

The accoustics in the reception area! The noise of a child crying was very loud