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Great Cumberland Place, Westminster, London, W1H 7DL, United Kingdom – Show map – Subway access
Excellent location — rated 9.4/10! (score from 3473 reviews)
Rated by guests after their stay at The Cumberland - A Guoman Hotel.
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They speak your language!
The Cumberland - A Guoman Hotel's staff speak: Turkish, Filipino, Portuguese, Polish, Italian, French, Spanish, English, German, Arabic
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Fitness centre, Nightclub/DJ
Food & Drink
Bar, Breakfast in the room, Restaurant (à la carte), Restaurant (buffet)
WiFi is available in all areas and is free of charge.
No parking available.
Room service, 24-hour front desk, Luggage storage, Concierge service, Laundry, Dry cleaning, Ironing service, Meeting/banquet facilities, Business centre, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Non-smoking throughout
Turkish, Filipino, Portuguese, Polish, Italian, French, Spanish, English, German, Arabic
From 15:00 hours
07:00 - 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge for children's cots/cribs.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 3473 reviews
Value for money
Show reviews from:
Superbly situated, Thistle Marble Arch overlooks Oxford Street and Marble Arch, a 10-minute taxi ride away from Paddington Train Station and its fast link to Heathrow Airport.
Score from 1491 reviews Good
In London’s West End, this stylish hotel is just a 5-minute walk from Oxford Street and Hyde Park. It offers air-conditioned rooms with free Wi-Fi and a gourmet restaurant.
Score from 1418 reviews Very good
This 5-star luxury accommodation is situated within the stylish Marylebone district of London, just a 5 minutes’ walk from Oxford Street.
Score from 685 reviews Good
Within 5 minutes’ walk of Hyde Park, Oxford Street’s shops and Marble Arch Underground Station, this 5-star hotel features a modern bar and an on-site spa.
Score from 1249 reviews Fabulous
hotel is in the hart of shopping big entrance Staffs extremely friendly and helpful wonderful for our 3 days stay
breakfast in too expensive
Location Staff attentiveness Ease of check out
Noise from a/c plant outside bedroom window Bed too soft
attention to guests
Location was the most advantage.
TV was small compared to the room. The decoration of the room was disappointed, It is a decoration of 3 star hotel. Also the corridor and the doors including the door of my room were dirty and have many fingerprints which were unpleasant
fair price, location perfect
Your staff taking money from my credit card after l had paid the bill in full, disgusting attitude
We loved the location, the staff were efficient and very helpful, and both the rooms and the public areas are beautiful and most tastefully decorated.
clean , tidy , a buzz about the place found our party of four, one room , well before check in time .
air condition unit , a bit noisy , but slept well after a day in the capital . breakfast a little pricey , but we didn't try it , so we could be wrong .
beds very comfortable location good for what we needed, although in a very busy area
lots of problems booking in... mixed up my 1st name with my daughters surname, causing us long delay in getting our room, even though we had filled in all the paperwork a few hours previous
Location, room size good, excellent shower, interesting foyer design.
Air-conditioning very noisy, woefully inadequate cupboard space, with one or two exceptions staff are off-hand and unfriendly. Not a good choice for two people on holiday in London. Better for large groups on conference or other business.
Location, helpful staff.
Bed was a bit small as a double. Room wasn't cleaned when we returned at 14.45. Radio reception on the TV was poor.
Perfect location for both shopping and exploring London. Friendly staff, nice clean rooms.
The free wifi was so slow it was practically useless. Ethernet port in the room didn't work either. If you need broadband on your visit, pick a different hotel
London Hotel's location Staff
We liked the spaciousness of the hotel, the beds were comfortable, the bathrooms were modern and the best we have stayed in. Large TV. We could not fault this hotel and will definitely stay here again
Location is excellent for shopping
The TV picture was like it had a coat hanger in the back and we had no heating for the first night Staff were helpfull but no end product
Step out onto Oxford Street, 5 mins to Selfridges!
A bit impersonal, it's a very big hotel
Almost everything was fine. Very late check-out was accommodated without fuss.
Although included in my rate their breakfast is expensive. The over enthusiasm of the table clearing staff at breakfast.
Bar staff friendly helpful and attentive. Location
Receptionist sullen, unfriendly and unwelcoming. Other staff lacked knowledge about facilities. Reception cold and uninviting. Breakfast and bar prices too expensive but it is a central London Hotel
Room for 3 is only for 3
Staff was brilliant, the room was comfortable and very accommodating. The food was also excellent, I will be staying in the future.
I didn't want to leave!
Love the location and the decor. Staff both courteous and friendly. All in all everything was super-efficient. Great place to stay
Maybe the drinks are over-priced but apart from that, nothing
Room was cosy and comfortable and pillows were excellent
The TV was a bit dated and the image was poor. Needs replacing with a HD model Room 4066
Staff and location. Executive room is of good size
The carpet was not very clean
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