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The Cumberland - A Guoman HotelGreat Cumberland Place, Westminster Borough, London, W1H 7DL (Show map)
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The Cumberland - A Guoman Hotel http://www.booking.com/hotel/gb/cumberlandhotellondon.html
Very good,
Score from 2780 reviews
“ Excellent location, clean rooms and friendly staff, supreb rich breakfast, nice atmosphere all around the hotel. ”
Eitan,
Nes Ziona
This stylish 4-star hotel is in the West End, 328 ft from Marble Arch London Underground (subway) Station. It features modern, luxury rooms and a Michelin-starred restaurant. The Cumberland - A Guoman Hotel is right across from Hyde Park and Marble Arch. The famous shops of Oxford Street are only 328 ft away. All luxury rooms at The Cumberland Hotel include flat-screen TVs, Egyptian cotton bed linens, and showers with toiletries. Some rooms also feature views of Hyde Park or Marble Arch. Filled with original sculptures, paintings and artwork, The Cumberland Hotel includes a gym and 3 bars. There is 24-hour room service and a 24-hour concierge service. Hotel Rooms: 1019, Hotel Chain: Thistle. The most recent booking for this hotel was made on Jun 18 at 20:48 from South Korea.
GeneralBar, 24-Hour Front Desk, Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Safe, Baggage Storage, All Spaces Non-Smoking (Public and Private), Restaurant With Dining Menu, Buffet-Style Restaurant ActivitiesFitness Center ServicesRoom Service, Meeting/Banquet Facilities, Business Center, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Fax/Photocopying, Concierge Service, Nightclub/DJ
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Total Hotel Score:8.3
Based on 2780 reviews Guest reviews are written by our customers after their stay at The Cumberland - A Guoman Hotel. |
Score breakdown
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Score history
Has The Cumberland - A Guoman Hotel always scored 8.3?
See the average scores awarded by guests over the past 12 months.
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Ahmed
Young couple
Riyadh,
Saudi Arabia
June 17, 2013
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The Cumberland has the best location in London Smal rooms
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9.2 |
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Saleh
Family with young children
Durham,
United Kingdom
June 16, 2013
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The location and staff are just perfect .. the price is too high
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9.6 |
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Tina
Family with older children
Solihull,
United Kingdom
June 14, 2013
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Location was excellent & check in and check out very efficient. Queue at breakfast especially for omlettes etc, went without as queue too long.
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7.5 |
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Asha
Family with older children
mumbai,
India
June 13, 2013
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excellent location,good breakfast,clean hotel staff responsiveness on request
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7.1 |
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Ali
Mature couple
Jabria,
Kuwait
June 11, 2013
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Staff treatment and commentment The bed comfort needs alot to improve
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9.2 |
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Abdulrahman
Young couple
AJMAN,
United Arab Emirates
June 11, 2013
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The location is fantastic Did not see a smile on Reception staff .. There was that lady from the staff that I think she is rase because I am an Arab.
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6.7 |
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Yousef
Family with young children
alsalam,
Kuwait
June 10, 2013
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quit good location
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6.7 |
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Hesham
Mature couple
Sharjah,
United Arab Emirates
June 9, 2013
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the location only is the advantage for this hotel. nothing else!!! the full service was very bad and no body is trying to assist. the rooms are so old and need a lot of service.
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4.5 |
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Abdullah
Solo traveler
Jabriya,
Kuwait
June 9, 2013
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Outstanding in all aspects.sure I'll be back again and I highly recommend this hotel to every body I know.
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9.6 |
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Mishal
Young couple
manama,
Bahrain
June 9, 2013
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love the location , frinedly staff higth pricse
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9.6 |
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Steven
Mature couple
brome,
United Kingdom
June 8, 2013
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Location is great and very smarty Room we were given as was next to the lift and kept us up all night Small room Shower was awefull Bathroom was very small Not a great stay this time as I have stayed here many of times
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7.1 |
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Sameh
Solo traveler
riyadh,
Saudi Arabia
June 8, 2013
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the hospitality ,the design like a museum ,the space and off course the location. the service at the laundry and the bar.
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7.1 |
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Angelo
Solo traveler
Attard,
Malta
June 6, 2013
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Location, One eating place only the Brasserie
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7.1 |
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Abdulaziz
Young couple
Riyadh,
Saudi Arabia
June 6, 2013
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Perfect location, very clean, nice staff, 1 min to the underground None
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7.9 |
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Monica
Mature couple
Dublin,
Ireland
June 4, 2013
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The room was spacious and comfortable. The beds were very uncomfortable. They were far too soft and low down. On the first night of our arrival, the lock on the door did not work so we had to wait some time for someone to come to repair it. This should have been checked before anyone was given the room.
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6.3 |
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Alberto
Family with young children
Murcia,
Spain
June 4, 2013
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well comunicated
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9.2 |
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Stefania
Young couple
limassol,
Cyprus
June 4, 2013
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Excellent location, great rooms, very friendly and helpful staff at the guest relations
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10 |
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Elena
Solo traveler
LIMASSOL,
Cyprus
June 4, 2013
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Very helpful staff especially my friend Vasilis which help me in one complaint i had and also my friend Edgar in check in and check out. Both of them were extremely helpful staff.
Did you find this review helpful?
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7.9 |
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Sarah
Group of friends
Liverpool,
United Kingdom
June 3, 2013
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Fast check-in! I booked a room, and only when I got there was I notified that the room was in the extension building! Was so furious and insisted on a room in the actual hotel since its what I booked for! AC kept making noises at night couldn't sleep well!!
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7.5 |
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Mostafa
Group of friends
Safwa,
Saudi Arabia
June 3, 2013
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Location Room Size Painting job smell Wireless Internet
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6.7 |
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Graham
Mature couple
BARROWDEN,
United Kingdom
June 3, 2013
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Location Tiny room and expensive. No proper decaf coffee for breakfast
1 out of 1 people found this review helpful. Did you?
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6.7 |
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Mohammad
Family with young children
Jeddah,
Saudi Arabia
June 1, 2013
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location and view was amazing. staff, especially the concierge staff they was exceptional. good size of the room (mine was executive). many details are below the standart of 4 star hotel, that could't be fixed without rooms gets refurbished, especially the bathrooms. the lefts needs to be accessed by the room's key for more security.
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7.9 |
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Rabia
Group of friends
DOHA QATAR,
Qatar
June 1, 2013
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Location nice Size of room very smell ,
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5.8 |
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Khaled
Solo traveler
Alfaiha,
Kuwait
June 1, 2013
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the reception of staff to me and their never ending smile Plus my surprise of having the WiFi for free in all locations in the hotel with such short stay I did not encounter any thing I did not like
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7.9 |
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Fahad
Family with young children
Dammam,
Saudi Arabia
May 30, 2013
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The Location The Staff not Friendly. Take time to check in. bad internet service No complimentary slippers small room
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6.3 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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