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The Cumberland - A Guoman Hotel
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언제 The Cumberland - A Guoman Hotel호텔에서 숙박을 원하십니까?
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고객 이용후기
이용 후기는 언어별 날짜별로 정렬되며 최대 25 건의 이용 후기가 한 페이지당 표시됩니다.
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익명
장년 커플
미국
2009년 11월 20일 금
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Its location for shopping at Oxford Street and Marble Arch station, besides other attractions in the area. Poor attention was paid to the room. Plumbing was very bad bringing out bad odor to the room and corridor area. The TV did not work properly the first day. The second day it stopped working and was replaced by a small one. |
4.5 |
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익명
개인 여행자
덴마크
2009년 11월 12일 목
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Location was good. Nice with coffee and tea facilities in the room. The single room was very small. The noise from the ventilation systems in the court yard made it necessary to sleep with ear plugs. I even had a change of rooms, but it still sounded like sleeping in the engine room of a large ship. |
5 |
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Cedric
개인 여행자
PARIS,
프랑스
2009년 11월 9일 월
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Perfect place: Marble Arch, Hyde Park. Modern rooms, good design. VOD, Internet too expensive. |
8 |
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익명
친구 동반
싱가포르
2009년 11월 9일 월
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The front desk staff, M, that checked us in secured a connected room even though the hotel was running close to 100% occupancy. He was very friendly and helpful too. |
8 |
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익명
개인 여행자
아일랜드
2009년 11월 7일 토
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location basement room with large pillar on one side of the room. |
8 |
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Susan
친구 동반
Jarrow,
영국
2009년 11월 5일 목
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The concierge was most helpful with finding theatre tickets for us. Check out time was at noon,however both myself and my friend were unable to get into our rooms when returning from a walk after 11 oclock. Cleaners were inside my room and although my friends room was empty she could not gain access with her key and had to wait for security I explained to the cleaner that I needed to use my room she continued to clean and I was unable to use the facilities. When reporting this problem to the reception staff I felt that they were not really bothered and for this reason I would not stay at the hotel again. |
5 |
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Marina
개인 여행자
Banbridge,
영국
2009년 11월 4일 수
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I liked the convenience of the hotel, its location is excellent No I really like the hotel and this is the second time this year i have stayed in it. I will be going again in the New Year |
8 |
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George
만 12세 이하 어린이를 동반한 가족
nicosia,
키프로스
2009년 11월 4일 수
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I liked the location, the proximity to underground station and the hotel lobby. I also liked the room furniture and the bedding. During check in I asked for internet and they told me it is about 15 pounds per day. Then the receptionist told that with 25 pounds I can have an upgrade with view on Hide Park that includes free internet. So for 10 pounds more I could have the Parks view. The room that they gave us had a small window facing a building opposite and from the very side of the window you could see a "slice" of hide park. I went down to the reception and complaint and they gave me another room on the 8th (8089) with the same view as before that I accepted cause it was 11.00 pm and run out of energy. The room was a smoking room, I had asked for a non smoking. The heating was not working, I complaint about it and for 4 days it was never fixed. |
5 |
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Abdulrazak
장년 커플
Yanbu Al Sinaiyah,
사우디아라비아
2009년 11월 1일 일
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I thought the hotel room was very small . |
6 |
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익명
개인 여행자
아이슬란드
2009년 10월 30일 금
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Good service, good breakfast, good location, clean, friendly staff, excellent elevators did not like the lobby so much too much like coming to an airport |
8 |
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Linda
장년 커플
Merseyside,
영국
2009년 10월 29일 목
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The hotel was modern and clean, felt cosmopolitan and the housekeeping was good. Bathroom lovely Did not consider our room a superior double room compared to other hotels i have stayed in. Would have been useful to see brasserie prices |
5.5 |
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Richard
개인 여행자
Waterlooville,
영국
2009년 10월 26일 월
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Excellent location - central to all amenities |
9.5 |
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Teresa
장년 커플
Leicester,
영국
2009년 10월 26일 월
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Good location for event I was attending. Clean room with ironing board. Easy to get a cab from right outside Lighting in the room was poor. In particular there was no light just inside the door, where the mirror and hairdryer were |
7.5 |
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Robert
장년 커플
leicester,
영국
2009년 10월 23일 금
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The cleanliness of the room and hotel and efficient reception staff which was very important The constant knocking on our door by housekeeping. Twice on Monday afternoon and we were woken up again at 8.30 am on Tuesday. I appreciate we could have used the ' do not disturb sign' but they must surely know which rooms are occupied and which are not |
7.5 |
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Riyadh
장년 커플
Birmingham,
영국
2009년 10월 20일 화
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The location When we were sleeping, some new neighbors entered their room at 2:00 am and there was a connection door between us. They tried to open this connection door and they made a lot of noisy (drank people) (more than 3 person). In addition, they smoked even we were in the non-smoking floor (5th floor) and we smelled the smoke in our room. I called the reception about this matter immediately but unfortunately nothing changes. I stilled woke up from 2:00 till 4:00 am (until they slept). My room number was 5011 and the neighbors' room was 5013. |
5.5 |
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익명
장년 커플
남아프리카공화국
2009년 10월 18일 일
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Computer key board in room was broken. At 5.30 pm on a Saturday our room had not been made up, towels, sheets on the floor. |
4.5 |
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익명
친구 동반
아일랜드
2009년 10월 15일 목
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Excellent location right beside Oxford Street. The basic room was very small so we upgraded to the next size which was a good size. Bed was comfortable and the room was very clean. I would stay again. |
7 |
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Hazel
젊은 커플
Ballynahinch,
영국
2009년 10월 14일 수
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The location. It was central to all the sights I wanted to see The rooms were extremely small, indeed smaller than the last time I stayed. I did not think it was good value for money. |
3.5 |
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Tom
개인 여행자
Belfast,
영국
2009년 10월 12일 월
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The size of the room and assistance from check in staff |
5 |
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Tapiwa
젊은 커플
Harare,
짐바브웨
2009년 10월 12일 월
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professional staff, everything you need is available for you, you need only ask. |
8.5 |
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익명
친구 동반
영국
2009년 10월 12일 월
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Convenience to all main attractions, easy to get to via tube, pleasant and helpful staff. Clean environment |
8 |
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Tor-inge
친구 동반
Skonseng,
노르웨이
2009년 10월 9일 금
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The location and the rooms was very good! Very slow receptionists....they used 15 minuts on several customers while there was a big line waiting....to bad...Not a good experience to have to pay so much for a poor breakfast, and not nice that the customers have to pay to use the internet in such a nice hotel... |
6 |
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Tsengel
그룹
LONDON,
영국
2009년 10월 9일 금
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Main advantage is the location of the hotel, which is right at back of marble arch. For 4 star hotel the hotel staff and comfort was quite poor. |
5 |
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Faris
장년 커플
Amman,
요르단
2009년 10월 8일 목
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every thing was fair the room was too small for the money paid |
6 |
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익명
개인 여행자
아일랜드
2009년 10월 8일 목
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Rooms are too small |
6 |
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