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272 - 283 Victoria Dock Road, Newham, London, E16 3BY, United Kingdom – Show map – Subway access
|Studio Apartment with One Double Bed|
|Standard Double Room|
|Standard Twin Room|
|Standard Family Suite|
|Studio Apartment with One Double Bed + One Single Bed|
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1712 properties in London
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1144 verified reviews
They speak your language
ibis Styles London Excel (Formerly Custom House Hotel)'s staff speak: Portuguese, Polish, Lithuanian, English
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Food & Drink
Restaurant, Bar, Restaurant (à la carte), Snack bar
WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is not needed) and charges are applicable.
Vending machine (drinks), Vending machine (snacks), 24-hour front desk, Luggage storage, ATM/cash machine on site, Laundry, Dry cleaning, Meeting/banquet facilities, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Air conditioning, Designated smoking area
Portuguese, Polish, Lithuanian, English
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1144 reviews
Value for money
Show reviews from:
With views over Royal Victoria Dock, ibis London Excel-Docklands is less than a minute walk from the ExCeL exhibition centre and the Emirates Air Line cable car system that leads to the O2 Arena.
Score from 2335 reviews Good
Situated on the waterfront, Ramada Hotel & Suites London Docklands is just 0.5 miles from London City Airport. With a bar and restaurant, and the Docklands Light Railway is only 0.3 miles away.
Score from 984 reviews Good
With a 24-hour front desk and popular restaurant, this modern hotel offers spacious rooms with Wi-Fi access. Premier Inn London Docklands is next to the ExCel Exhibition Centre in Royal Victoria Dock....
Score from 959 reviews Very good
Britannia International Hotel Canary Wharf has spacious rooms and free Wi-Fi access in public areas.
Score from 3258 reviews Good
I liked the fact their was a restaurant on site and free breakfast included in the price of the room!!
I can not think of anything!
Good mattress. Good shower with lots of towels. Very good breakfast.
Steps from reception to lift, although only a few it was difficult to carry our heavy bags both down and up. Room too hot and aircon set for heat only!
Location and good local transport
Small shower cubicle
An excellent stay all round. We had traveled for 3 hours to get there, car parking was very good and secure. Upon arrival our rooms were ready and the staff were very polite and welcoming. The rooms were spotless as was the rest of the hotel. Easy to travel around the city, with the DLR and Emirates Cable Cars only a short walk away. Would definitely go back.
Excellent location and price
Good value for money and only 3 stops from the O2. Free WiFi.
Breakfast room too small for the amount of people staying in the hotel. Ran out of food items and plates, cups etc. Room was very hot and could not sleep with window open as function going on and lots of outside noise.
The location , cleanliness of the hotel , cheerfuff helpfull staff , great value for money .
Hotel was lovely and clean. Staff were warm and welcoming. The cafe was good and reasonably priced and the 2-bed standard room was cosy and had a great view. Location was great for visiting the O2.
Our other room was an apartment (we up-graded to accommodate an extra person) and although very spacious and well-equipt it was quite soul-less and would, I feel, benefit from some partitioning to ease the starkness. A bigger problem though was the lack of soundproofing. None of us slept well due to the constant noise of a) voices or possibly a television in another room, b) a persistent dragging and thumping sound coming from above which was still going on at 3am and finally c) the sound of the the plumbing from other rooms behind our wall. Please consider some sound-proofing measures as our stay could have been perfect but for this issue!
2 mins form Custom house Tube station, 15/20 mins from the O2. Comfortable and good basic room, did not expect too much for a single night so good price for something simple.
Hard pillows tiny shower room small room uinformative staff
Beds, wifi, location, tea maker
Bathroom felt like a box, room was cold character, didnt like wood floor, tv was in wrong position so picture wasnt clear, needs to be moved down, door slammed every time someone left room
Absence of hot water in the shower.
it was a great location for the 02 as that was what we had come to london for, close to the station. good choice for breakfast and cozy bed for the night.
service was very poor No room service Poorly cooked food Delayed access to room
Great facilities, friendly staff and good times by all when we were at the Destination Star Trek Weekend with the bridge built by James Dillon... look forward to the next one.
Excellent breakfast Good wyi fi Great location by station Check in staff very helpful
Noisy at night Bar food menu limited
We were looking for a relatively inexpensive hotel close to transportation to central London. This fit the bill perfectly. Buses right on the corner, metro across the street. Clean, comfortable room. A laundromat within two blocks. The breakfast was the most extensive we've ever seen in a hotel... a full English breakfast. The staff was helpful and friendly, always answered all questions cheerfully and fully.
This is not an upscale hotel, with tons of services and amenities; if you're looking for that, be prepared to pay a lot more. It's clean, comfortable lodging in a convenient location. There was airport, metro, construction, and street noise. None of it bothered us at all (we enjoyed watching the planes), but be aware of it.
Location & accessibility to all transport to reach within London at ease. Will always be a choice .
I think Ibis Style should do something about the breakfast in the morning. The queue at times can put you off . Maybe use an additional space & can we have rubber installed on the chairs & stools so as to not make terrible noises when dragged on the wooden floor by guests. Cheers
We like everything about the hotel. The staff were friendly & helpful. Breakfast was excellent. The rooms & bathrooms were very clean. Would stay here again.
Easy access to Excel
Too noisy. People talking in corridor. When next door was in their bathroom sounded like they were in ours
In the right place for us easy for the tube, good staff with manners ,have stayed before and will again.
I had no problem with this place
No frills with a good, clean standard. On site bar . Only 30 mins on tube to Central London
The perfect situation for my weekend's activities - large room and very nice breakfast!!!
Had to ask towels the 2nd day.
Breakfast Room Location
Staff did not advise on how the car park worked, how to get the free wifi we only got a code for four hours when we stayed for two nights. Did not advise on how breakfast worked where we had to go ect.
Everything. The hotel was clean and tge staff were lovely. Breakfast was lovely. Very well laid out. The room was nice, air con worked. Perfect location for the Emirates Airlines nd the 02.
Bathroom not brilliant. No bath nd very small shower.
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