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Show map ibis Styles London Excel (Formerly Custom House Hotel)

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Newest reviews for ibis Styles London Excel (Formerly Custom House Hotel)

  • June
      United Kingdom
    27 August 2014

    Staff very polite helpful

    expensive for room

    7.9

  • Anonymous
      United Kingdom
    26 August 2014

    Location Breakfast Price

    Bedroom/bathroom small but adequate

    9.6

  • Anonymous
      United Kingdom
    25 August 2014

    Well placed for DLR

    Breakfast room was very crowded

    8.3

  • Micheal
      United Kingdom
    22 August 2014

    efficiancy

    spartan look of room

    7.5

  • Martin
      United Kingdom
    15 August 2014

    The hotel is neat, clean & tidy, fairly basic, not luxury but not bad in any way. I would stay again.

    Nothing

    7.5

  • Lesley
      Ireland
    15 August 2014

    I liked that the hotel was clean and convenient for our purpose

    No air conditioning in the room - we had to keep the window open and the noise from the fighting outside at night was very off putting

    6.3

  • Ruth
      United Kingdom
    12 August 2014

    The room was lovely and clean and quiet except for the external noise. The beds were of a good standard. The staff were pleasant and helpful.

    The road works outside were very noisy and the location next to railway meant we were woken at 5am everyday. The air con couldn't cope with the heat and the room was very hot.

    5.8

  • Chinwe
      United Kingdom
    10 August 2014

    The breakfast..

    The location....The size of the bathrooms...

    4.2

  • Joanie
      Australia
    8 August 2014

    I liked that it was so close to the station and I liked the little pub next door to have my dinner at.

    The restaurant was too expensive for me being a very economy traveler. The internet did not work in our room we had to come down stares to the common room

    9.2

  • Anonymous
      United Kingdom
    7 August 2014

    No air condition in the bedrooms

    4.2

  • Pippa
      United Kingdom
    5 August 2014

    Excellent value for money and comfortable stay.

    9.6

  • Lee
      United Kingdom
    5 August 2014

    Great location,trains very near and parking was very good

    double glasses Windows did not hide the airline noise

    8.3

  • Joanne
      United Kingdom
    5 August 2014

    Location and staff where great

    Rooms where quite small and a bit dated

    7.5

  • Mark
      United Kingdom
    5 August 2014

    like location, also that it has a pub on site and pretty reasonable food and prices

    Wi-Fi restricted to one user at a time

    7.5

  • Jane
      United Kingdom
    5 August 2014

    The location was ideal for the O2. Good connections to central London. The cleanliness was exceptional - I could smell the fact the room had been recently cleaned on entering the room. Will certainly use again.

    8.3

  • Russell
      United Kingdom
    5 August 2014

    Very close to Excel and O2 Free parking on site in secure car park Cheap stay for London

    Breakfast could have been better Very basic rooms

    7.1

  • Suzanne
      United Kingdom
    3 August 2014

    Location Really helpful staff Good value Car parking

    Rooms very small but adequate

    8.3

  • Anonymous
      Malaysia
    3 August 2014

    Cleanliness. Good wifi. Big breakfast area.

    Not all the rooms has air conditioner. Elevator is a bit small, if there is tour group, may have to wait a little longer in order to get into the elevator.

    8.3

  • Julie
      United Kingdom
    29 July 2014

    Everything

    Nothing to dislike

    9.6

  • Alastair
      United Kingdom
    28 July 2014

    Clean and comfy rooms, good (all you can eat) breakfast, DLR right across the street

    7.9

  • Roz
      United Kingdom
    27 July 2014

    Bed was very comfortable and I had a great breakfast. It was also surprisingly quiet. I would definitely chose to stay there again.

    Room was small but what do you expect for London? It had all that I needed.

    8.8

  • Teresa
      United Kingdom
    25 July 2014

    Very friendly staff clean good food great location for dlr really enjoyed our stay

    8.3

  • Sally
      United Kingdom
    25 July 2014

    The location, the comfort and cleanliness of the room

    staff slow to serve me and to store luggage

    7.9

  • Alison
      United Kingdom
    25 July 2014

    Very close to custom house DLR so although quite a way from Central London transport was easy. Room and facilities very clean. Breakfast basic but perfectly adequate.

    7.5

  • Helen
      United Kingdom
    24 July 2014

    Very clean, spacious, comfy room with all that you needed for a great short stay including hairdryer, towels, shower gel, shampoo, tea & coffee, free wifi, lovely well cooked breakfast, very reasonable on-site parking and 2 minutes walk from the Excel.

    Pub next to it/part of it wasn't that nice. It smelt of stale fried food smell and I wouldn't have wanted to eat in there.

    9.2

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