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272 - 283 Victoria Dock Road, Newham, London, E16 3BY – Show map – Subway access
|Studio Apartment with One Double Bed|
|Standard Double Room|
|Standard Twin Room|
|Standard Family Suite|
|Studio Apartment with One Double Bed + One Single Bed|
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1697 properties in London
Including hotels, apartments, villas and more.
1114 verified reviews
They speak your language
ibis Styles London Excel (Formerly Custom House Hotel)'s staff speak: Portuguese, Polish, Lithuanian, English
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Food & Drink
Restaurant, Bar, Restaurant (à la carte), Snack bar
Free! WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is not needed) and charges are applicable.
Vending machine (drinks), Vending machine (snacks), 24-hour front desk, Luggage storage, ATM/cash machine on site, Laundry, Dry cleaning, Meeting/banquet facilities, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Air conditioning, Designated smoking area
Portuguese, Polish, Lithuanian, English
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 1114 reviews
Value for money
Show reviews from:
With views over Royal Victoria Dock, ibis London Excel-Docklands is less than a minute walk from the ExCeL exhibition centre and the Emirates Air Line cable car system that leads to the O2 Arena.
Score from 2223 reviews Good
Located in London's Dockland area, this hotel boasts direct access to the Excel International Exhibition and Convention Centre.
Score from 868 reviews Fabulous
Britannia International Hotel Canary Wharf has spacious rooms and free Wi-Fi access in public areas.
Score from 3004 reviews Good
With a 24-hour front desk and popular restaurant, this modern hotel offers spacious rooms with Wi-Fi access. Premier Inn London Docklands is next to the ExCel Exhibition Centre in Royal Victoria Dock....
Score from 957 reviews Very good
No frills with a good, clean standard. On site bar . Only 30 mins on tube to Central London
The perfect situation for my weekend's activities - large room and very nice breakfast!!!
Had to ask towels the 2nd day.
Breakfast Room Location
Staff did not advise on how the car park worked, how to get the free wifi we only got a code for four hours when we stayed for two nights. Did not advise on how breakfast worked where we had to go ect.
Everything. The hotel was clean and tge staff were lovely. Breakfast was lovely. Very well laid out. The room was nice, air con worked. Perfect location for the Emirates Airlines nd the 02.
Bathroom not brilliant. No bath nd very small shower.
Bed was comfortable
Shame the pillows were hard both myself and my husband did not sleep very well.
We stayed in the apartment which was very spacious and comfortable we had an excellent stay and would always come Back without hesitation
The apartment is a bit of a walk but you access it quicker from the car park
Clean and efficient hotel. Good breakfast. Excellent position beside the DLR for quick easy access to centre of London
Crossrail work going on noisy - this wasn't the hotel's fault. Bed slightly small. Shower powerful but 'pod' was really small
Lovely and breakfast was good , staff very helpful
Don't have bar in bedroom
Shower, location, nice simple breakfast
Shower fan never turns off. All doors slam shut.
Location and morning breakfast
The room arrangements was not good and cups were not clean as they smelled and also the toilet flush were not working and caused disturbance while fixing it and overall very poor quality for expensive booking
Good Breakfast, Confortable Room, Friendly Staff, good pricing, close to DLR
Constuction outside Hotel, it will be better when this is finished
Closeness to central London. Breakfast was good.
good location for city airport
very limited food options and much of the street was dug up, making it difficult to get to the hotel
The staff were all very friendly and the hotel was nicely decorated with all the facilities we needed. Very comfy bed!
Breakfast could be a bit chaotic if we hit the busy time. Had to wait a little for the area to be re-stocked with crockery and cutlery, but only one morning when it was very busy. Perhaps it would be better if that area could be opened up a little more as it was a bit of a squeeze, too, despite being split into 2 identical sides.
Considering the hotel is in walking distance of the DLR connecting London, this is great value for money. The breakfast and cleanliness were good.
The rooms unfortunately were a bit too small which is the major downside. Also, unlike other hotels they give you complimentary drinking water on welcome only instead of every night that you've stayed.
Great place for money and value if your flying out the next day from. London City, wouldn't stay longer then 1 night. There was no air con and only a limited number of fans from front desk. The bar inside was slow and tried adding in a service charge which you can reject if you wish like we did. As the service was poor. The room was tiny but clean and efficient for 1 night.
No air con and limited fans
I always have a great stay, the staff are friendly the rooms are clean.
I couldnt connect to the wi fi on my phone
Breakfast was nice Staff were friendly
I asked for a quiet room but this wasn't the case. Very noisy outside especially due to building work! No room service Room was quite small Bathroom looked quite dated No dressing gowns provided One small bottle of water for 2 people! No kettle and tea/coffee/herbal tea provided.
Staff very polite helpful
expensive for room
Location Breakfast Price
Bedroom/bathroom small but adequate
Well placed for DLR
Breakfast room was very crowded
spartan look of room
Breakfast was excellent and plentiful. Friendly staff as well. Dinner in the restaurant was also excellent. Well done.
First double room allocated had no aircon. We were moved to a twin room which was a bit small but good otherwise. However, it had a very small shower .. really small "beam me up Scotty" round shape.
The hotel is neat, clean & tidy, fairly basic, not luxury but not bad in any way. I would stay again.
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