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Custom House Hotel
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Based on
605
reviews
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Show scores of:
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Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
With friends
United Kingdom
July 10, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Daniela
With friends
BUCKINGHAM,
United Kingdom
July 9, 2009
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The room was very clean and the staff friendly. |
9 |
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Elena
Solo traveller
Markfield. Leicestershire,
United Kingdom
July 5, 2009
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The hotel was very clean and comfortable with the reasonable price. It was very easy to find the place, because it was just opposite to the station. The bathroo in the room was very clean. |
8 |
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Lee
Young couple
bordon hampshire,
United Kingdom
July 5, 2009
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Clean room, helpful and polite staff. It's location was ideal for our purposes. |
7.5 |
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Anonymous
Young couple
United Kingdom
June 27, 2009
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The hotel was very clean and well maintained and very comfortable.And very close to rail links. The only thing I did not like and it is only a small thing was the porto loo style type toilets and showers in the room I feel that the hotel owners did not give enough thought to this side.However top marks to the Housekeepers team for their high standards... |
9.5 |
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Kathryn
Group
Wakefield, West Yorkshire,
United Kingdom
June 26, 2009
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it's located in a really poor area of London, we were told by the taxi driver that the area is really rough and not to go into any of the pubs in the area. The rooms are like prison cells - the sink is in the corner of the room. |
4 |
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Aaron
Family with older children
Bury St. Edmunds,
United Kingdom
June 25, 2009
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Easy access to the DLR, the best breakfast, air conditioned room, and the staff were very helping. The layout of the hotel was superb too. Very small things. The amount of pillows in a room were insufficient. And it was a shame that all dining areas closed around the same time, making it hard to find a place to eat around 3-5pm. |
9.5 |
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Anonymous
Mature couple
United Kingdom
June 24, 2009
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the air con in the room |
7.5 |
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Alison
Mature couple
London,
United Kingdom
June 24, 2009
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This was ideally situated for the 02 we were attending. |
7 |
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Roderick
Mature couple
Kings Lynn,
United Kingdom
June 24, 2009
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Room was exactly what we wanted, very good breakfast selection. |
7.5 |
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Ciaran
Young couple
Derry,
United Kingdom
June 23, 2009
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Easy access to 02, great stay, ill be back again. |
10 |
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Michael
Mature couple
Colchester,
United Kingdom
June 23, 2009
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We booked this hotel as it was close to the O2, it was all we could have asked for, I certainly would go back, thanks |
10 |
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Julian
Mature couple
andover,
United Kingdom
June 23, 2009
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It was near the rail links so was really handy. the net curtains in the room were all stained and dirty. |
6 |
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Angie
Solo traveller
Sandiacre,
United Kingdom
June 22, 2009
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lovely bar/ restaurant and good choice of restaurants and excellent food. Also very very clean |
10 |
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Dan
Young couple
Bristol,
United Kingdom
June 21, 2009
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10 minutes train/tube from o2 arena |
10 |
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Stuart
Mature couple
BIDEFORD,
United Kingdom
June 21, 2009
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Location & Room rate. DLR station right opposite hotel. Ideally situated for O2 Arena and ExCel Exhibition Centre. Only minor point - Failure to respond to my email enquiry regarding car parking. |
7.5 |
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Linda
Family with older children
st austell,
United Kingdom
June 20, 2009
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the location was spot on and the room and food were excellant. would definately stay again |
10 |
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Anonymous
Young couple
United Kingdom
June 20, 2009
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Easy access to train station to visit tourist points of london. |
7.5 |
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Kelly
With friends
Dunfermine,
United Kingdom
June 20, 2009
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I liked the air con in my room otherwise I would have had very sleepless nights and I also enjoyed the food at the pub/kitchen next door and the food from the chinese restaurant was superb. The bed was extremely uncomfortable. |
5.5 |
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Trina
Young couple
bury st edmunds,
United Kingdom
June 20, 2009
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the closeness to the station and the breakfast the hotel was lovely but the surrounding area was a little rough |
9 |
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Phillip
Young couple
cambridge,
United Kingdom
June 19, 2009
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comfortable room and bed, good food, good value for money easy access to city |
7.5 |
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Anonymous
With friends
United Kingdom
June 19, 2009
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Quiet, friendly and clean with good facilities for a base hotel. Accesible Location. |
8.5 |
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Harshvadan
Solo traveller
Manchester,
United Kingdom
June 19, 2009
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proximity to london city airport |
6 |
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Lisa
With friends
Leicester,
United Kingdom
June 19, 2009
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This reviewer provided a score but did not have any comments |
6.5 |
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Sarah
With friends
bournemouth,
United Kingdom
June 19, 2009
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it was in a goiod location and the cafe served good food and the beds were comfortable. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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Just 2 km from London City Airport, close to the O2 Arena and within walking distance of the ExCel Exhibition Centre, this modern hotel offers comfortable accommodation and contemporary facilities. |
Built in a dramatic waterfront location in the rejuvenated London Docklands, we provide excellent guest care. |
Just 150 metres from Excel Exhibition Centre, Novotel London Excel overlooks the water at Royal Victoria Dock. It is 30 minutes from Central London and convenient for the O2 Arena. |
Perhaps the most central hotel in London, located in the heart of the West End at the foot of Oxford Street with the whole of London on your doorstep. |