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Theatreland, George Street, Sheffield, S1 2PF – Show map
We're sorry, but it is currently not possible to make reservations for this hotel.
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549 verified reviews
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Best Western Cutlers Hotel's staff speak: English
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Food & Drink
Restaurant, Bar, Breakfast in the room
Free! WiFi is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is not possible) and costs GBP 6.50 per day.
Room service, Packed lunches, 24-hour front desk, Express check-in/check-out, Luggage storage, Laundry, Dry cleaning, Ironing service, Fax/photocopying, Bridal suite
Safety deposit box, Non-smoking rooms, Lift, Heating, Non-smoking throughout
14:00 - 00:00 hours
07:00 - 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 2 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 15 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Best Western Cutlers Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 549 reviews
Value for money
Show reviews from:
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The view from room Comfy beds How close to the city centre The authentic feel to hotel
The king size, was two singles pushed together Because we were so high up wifi was poor lift controls were loud through the night
The breakfast was fresh and tasty
Stood waiting for 10 minutes for someone to come to the Reception to check us in, the hotel isn't like the other Best Westerns I've stayed in before. It was quite small, most of the paint work was black and grubby. The mattress was awful, I've never had such a bad sleep in my whole life. Spoilt our night away as the next day we had planned to go for a spa day but we were so tired we kept bickering (myself, my mum & sister) and falling asleep rather then having girly chats.
Room was badly laid out. Bed was between 2 walls, so uncomfortably short for anyone (like myself) over 6 ft. hotel backs onto noisy lane. got woken several times by drunks and municipal workers emptying bins. TV on light far too bright - had to switch off at wall.
location was great as it was in the centre
Very early sunday morning, the wagons outside made a real noise as they unloaded into the shops right outside the hotel. We were in the first room and the toilet windows were right next to the street. It felt really exposed.
everything except wifi
WiFi does not work
Very convenient to Ponds Forge and centre of Sheffield for shopping
Having to park in NCP car park
you cant sleep night time its too loud
At a wedding in the Crucible , so, very convenient ...... 3 minute walk ! Good curtains which kept the room very dark ! Excellent breakfast !
No problems at all .
Paid for a double but given two joined up twin bed Place looks out dated and claustrophobic surprisingly for an upgraded suite Has a policy of no outside food. Intent on hotel customer to use their own restaurant services.
The room was comfortable. Everything in the room was clean. Left us with plenty of tea and coffe also biscuits. Staff was helpful even though one told me the wrong information.
The window was open when we got there and there was no way of closing it as they are very high windows. Miss told information about the payment, used my card when I got there to authorise. Then noticed the amount had left my bank. I checked with one receptionist who said it comes out and then goes back in (I thought this was odd as I was only staying for 2 nights and it was still out of the bank the day before I checked out). I then checked with another receptionist the night before checking out and she got the manger and he advised it is taken to an holding account (none of us can spend it that way) and when we check out it would then go to them.
The staff and the lady(Indian origin at the reception)
Entrance-the first appreance is not very attractive
In the city centre The service was excellent
Noise from building works opposite Access to the hotel not good
Comfortable rooms I was moved to a different room because of the window problem
Single room was not prepared properly. Because the weather had been hot, it was important to have had good ventilation. The windows had not been checked and could not be opened by hotel staff member.
Big room and nice breakfast
Very good location for O2 academy Great restaurant and bar
I was rudely awakened by terrible building noise outside the hotel . Of course no fault of the hotel bur there seems to be a lot of building work going put there
Great location and friendly, helpful staff
Noisy at night Internet was useless - had to buy a mobile device!
Location staff friendliness
Telly didn't work room was pokey
Located in dark narrow street but very central in the city.
Too much noise from the street during the night.
the only negative thing is the traffic noise during the night--coz it's in the city centre
Excellent curry in restaurant, comfortable clean room, nearby discounted parking, good breakfast, proximity to Crucible and High Street.
Room was quite hot especially when we arrived and its not possible to open the windows yourself. My wife was kept awake by noisy neighbours checking out in the middle of the night and people in the street, but it is a city centre hotel so certain amount of noise is to be expected.
I love it
Didn't have a/c so had to use fan
Location in city centre. Fan for use in room. Tea/coffee/chocolate/biscuits. Friendliness and helpfulness of staff on arrival and while there. Free car parking.
Not accessible with car for elderly person travelling with us. Left an item of clothing in wardrobe and rang hotel day after leaving despite promise to send it on heard nothing. E mailed since to find out, as telephone out of order, still over a week later no response. Disappointing.
I was given a postcode to the NCP car park. My sat nav took me to an NCP car park that was a good 10 min walk away. When i got to the hotel i said "i think i may have gone to the wrong car park". I was told that if it is NCP then it would be OK. The next morning when i checked out my carpark ticket couldn't be validated as i was in the wrong car park..... OK, it wasn't a huge amount of money but the annoying thing was it was the same person that checked me in and out. Also the rooms are tired and smell a bit strange. The Leopold hotel is far better, the staff are just so helpful.
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