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23 Redcliffe Square, Kensington and Chelsea, London, SW10 9XJ, United Kingdom – Show map
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16 verified reviews
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D Collection @Kensington's staff speak: Spanish, English
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WiFi is available in all areas and is free of charge.
No parking available.
Non-smoking rooms, Family rooms, Heating, Non-smoking throughout
14:00 - 23:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
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Based on 16 reviews
Value for money
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The neighborhood is in a very nice area within walking distance of the train station. There are also plenty of restaurants and at least 3 grocery storest nearby.
We have stayed in well over 50 hotels and apartments worldwide and this is the first honest to goodness "BARE BONE APARTMENT HOTEL" we have ever stayed in!! On the website it stated that check in is until 11 pm, however, please be aware that there is no desk reception at the apartment, we had a "representative" who finally came to meet with us in the dark after we had to track her down with multiple phone calls while we waited outside of the locked building for almost 1 hour. Before arriving at the apartment, we picked up some frozen entrees at Marks & Spencer that was suppose to give us a quick meal after we settled in . Upon checking in, we were very upset to get an affirmation from the representative when we noticed that the APARTMENT DOES NOT PROVIDE TOILETRIES, not even a tiny supply of shampoo or body soap to get us through the first evening of our 3 night stay. Then when we were getting ready to have dinner, we were even more upset that the KITCHEN DOES NOT HAVE A MICROWAVE. We could not cook the food meant for microwave on the oven setting. We then try to steam heat the food and after wasting their electricity for 1 hour on the stove, the "steamed" food was deemed inedible which we finally had to discard. It was also very unfortunate that we could not do our laundry because they said the WASHING MACHINE BROKE and they were still trying to wait for the parts to come in. By the way, please also be aware that THE APARTMENT DOES NOT HAVE A LIFT/ ELEVATOR and you will have to climb about 5 flights of stairs on very narrow strip of carpeted steps. Did I mention do not count on watching TV as a source of entertainment because THE APARTMENT DOES NOT HAVE A TELEVISION either!! I had mistakenly thought the apartment had central air, but now that I have stayed there, you may also want to know that THE APARTMENT DOES NOT HAVE AIR CONDITIONING UNIT. How could we have done so badly with our pick?
Excellent, young girl came to apartment ,let us in, allowed check out without Itinary check, no deposit. No card payment before hand. Perfect apartment, quiet neighborhood with shops,food etc. 10 pound taxi to Victoria station. Or 40 minute walk. Close to river for night walks.
There wasn't anything to dislike ,great,loved it.
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