The Balmoral

price

condition of the rooms was toooo bad most of room no heat or no hot water or no electracity I had to change the room 3 times in two night

Staff were very helpful and friendly, general standard of the hotel was very good. Carparking was available on site, restaurant and bar areas nicely presented.

The Balmoral was very warm & welcoming on our stay. The staff were all polite, friendly & helpful. The room was comfortable and the facilities & service were excellent. This hotel is perfectly situated for walks along the seafront to nearby Southend.

The single room (with ensuite) I stayed in was much larger than I was expecting and very comfortable. Breakfast choices were varied and plentiful and service very good.

friendly staff always ready to help, liked the patio and breakfast area.the hotel in general was very clean would go again.

would have been nice to have had a chair in our room, bed seemed to sink in the middle.

staff were friendly and good about children. comfortable

perhaps better shower as it wasn't great

I was amazed at the old fashion set-up of room t v ! Only bbc1 &2 ,itv & Chanel 4 no accsess to 'text' to get weather, or details of tv programmes. Info in that there is no access from the a13, and ther bridge near the Westcliff station makes access difficult..

the staff were nice, it was quite close to the shops and also the beach.

the room was very poor in decoration and the television was very small with a bad reception on it.

Restaurant had a good fixed price menu and the food was very good.

Very poor shower, steep stairs to 2nd floor room

I booked 2 rooms. one was excellent but the 2nd room which was for my 4 children was awful.. the bedding, the broken door handles the carpet... my children were very disapointed also, they would never want to stay in that room ever again.

Closeness to seaside and shops

Family room too small, beds provided for children were not comfortable My kids ended up spending more time in my bed. Walls too thin, so you could hear every sound of people next door. I think that if they are going to put families in room with young children they need to be aware of whose room is next to these. We were woken up nightly with men coming in very loud, swearing, etc. Menus not appropriate for young children, service quite slow. When we arived our rooms were not ready, we had to wait for about 45 mins before we were shown to our rooms. Price too high even with discount so not good value for money.