Dale Lodge Hotel  

The Dale Lodge is in an excellent location in the beautiful village of Grasmere. The hotel reception, lounge and restaurant are all very tastefully decorated and welcoming. The room we stayed in was a standard double which was small but pleasant, with a small en-suite, which was very nice. We ate in tweedies bar in the evening which is great for food, or just for a beer, this is a part of the hotel complex. I would happily stay again

We got married in the Dale Lodge 5 years ago and had a fantastic time, it was very special and the owners made us very welcome and looked after our needs to the smallest little detail. Very customer focused and made us and our family feel very special.

We have been back now almost every year on our anniversary to celebrate and relive the experience and visit a special place for us. This time we had a couple of bad experiences when eating with the inexperienced staff and feel that it has lost some of its customer care and focus. Sadly this spoilt our trip this time. The restaurant food is exceptional but it was spoilt by the service and I would expect better for a hotel of this standard and costs! I won't go into detail but some staff need training in dealing with and looking after good paying customers.

We had a wonderful time, the room (luxury mews apartment) was superbly comfortable and peacefully situated, the breakfasts were excellent, and the hotel couldn't have been in a better spot for exploring Grasmere. The staff were lovely and friendly and did everything to make our stay memorable, including posting items home to us that we'd left behind! Can't wait to go back again in the autumn.

Very comfortable beds, great location, staff went out of their way to help us.

We particularly liked the beautiful reception rooms - spacious, and warm with a lovely wood burning stove. The staff were really helpful and friendly.

Reception staff very helpful, friendly & bright. Also very professional. Lodge restaurant quiet & cosy. Food good.

I called the hotel 2 weeks before my break to confirm the booking, but they had no record of the booking. The receptionist Vicky, was able to check the Booking .com website?? and was then able to confirm the booking. On arrival, we were not allocated a "Deluxe double room" as booked, but a "Mews" room which was not within the main hotel. Although this room was supposed to be an upgrade, it meant that we had to walk across to the hotel for breakfast, dinner etc when over the three days the weather was very wet & windy. Although we had this problem, I would recommend this hotel again.

We had a wonderful stay at Dale Lodge. It was a last minute impulse booking and we weren't disappointed - great value for money, a very warm welcome and friendly service. The food (we ate inTweedies) for dinner and breakfast was of a very high standard with an interesting menu choice. A fantastic location for walking - straight out of the hotel door and on to the fells in a few minutes.

Value for money, good staff and Tweedies bar and food very good

Location

Room 7 was a very spacious deluxe room with a lovely leather sofa as an added bonus, which overlooks the gardens. The en-suite was very modern with a lovely large shower cubicle. The supplied toileteries were a lovely bonus too. Breakfast was very tasty with a good selection of hot options, plus cereals and fruit. The portion of smoked salmon and scrambled egg was huge! Would stay again!

Room 7, we think, is situated next to the staff quarters so unfortunately can be quite noisy when the staff go to bed, as the floor boards are very noisy and I think they forget guests are in the rooms they are walking past. Also there must be staff accomodation above room 7, as whoever was up there was very heavy footed. Would stay again but not in room 7!

Good food in Tweedies. Hot tub to relax in after long walk

We liked everything about the hotel and the staff,food was excellent,staff were prompt and polite always .,the mews suite we stayed in was excellent despite other comments we had read ..Shame we couldn't use the hot tub cos of weather but nxt time maybe. We couldn't fault the hotel at all.we stay away once a month in the lakes and this was as good as anything we have stayed in. We will be back in a month or so.

Good location, hotel has lovely big garden area to sit, (weather permitting)!! also very friendly bistro/bar attached to hotel serving excellent meals.