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Newest reviews for Dalhousie Castle Hotel

  • Richard
      Austria
    August 25, 2014

    Nicely situated Castle Hotel in a beautiful surrounding south of Edinburgh. Upon arrival the concierge was very helpful carrying our suitcases up the stairs to the very top of the castle and giving good explanations of the available services. It was also nice to use the spa (consisting of steam bath and a laconium) since it was a rainy day when we arrived.

    We had a standard room on the very top of the castle. The room however was somewhat run down and made a very shabby impression. The carpeted floor was bleached out and seamy. The sofa was completely filthy and shabby - I did not want to sit on it. Also the wall papers had some stains. The breakfast was average in terms of quality. Breakfast service was good on the first day but terrible the second day (buffet half empty and not restocked, the ordered Scottish breakfast took about 45 minutes to be served, others who arrived later were served before us). Overall value for money (550 GBP for three nights) was not good enough. You can get better quality in both room and food in B&Bs for half the price. Just the castle as such does not justify the price.

    4.2

  • Dave
      United Kingdom
    August 24, 2014

    Spa facilities Food Walks around the Castle Library room Comfortable Bed Concierge in full Scottish dress Falconery and Archery Locality to Edinburgh Helpful staff

    3 short (false) fire alarms

    9.6

  • Jan
      United States of America
    August 17, 2014

    The castle is small but charming. Great atmosphere. Beautiful, classic, quaint and relaxing. Service was first class. It is well maintained.

    The castle was owned the Clan Ramsay until 1977 but there is little evidence of this castles rich history. The head concierge worn the Ramsay tartan but I might have been the only one that knew that. More emphasis should be made on the castle history. The location to Edinburgh might be a problem if sightseeing in Edinburgh is a priority of your visit.

    10

  • John
      United Kingdom
    August 17, 2014

    Location, facilities and welcome

    Insufficient staff to deal with breakfast

    7.5

  • Anonymous
      Belgium
    August 15, 2014

    Location near Edinburgh. Views, walks, food- all excellent.

    Replace carpet in India room.

    9.2

  • Sharnjit
      United States of America
    August 12, 2014

    Liked the fact that it is a castle that people can stay in and kind of experience what castle living might be like.

    The front desk assistant was abrupt and seemed put off by any question we asked while checking in. Questions like breakfast, falconry, wifi etc. Wifi was extremely bad. We were given a room that had a huge yard light right outside that did not have any function other than ambient lighting to make the castle look nice at night. The drapes were coming off the rod and the headboard was attached to the wall with screws that jutted out. We made dinner reservations when we checked in but the wait to be seated and served was the longest we encountered in our 15 day trip through UK. Only one waited seemed to be running between 9 tables so needless to say the wait was long. Same scenario at breakfast though the food service was more effecient and timely.The castle advertises Falconry on their site but it actually is an independent company and we did not find them to be responsive. My husband wanted to book a session but the attendant there could not do so. Asked us to call which we did and left a message with no response. We only had a one night stay there and it would have been nice to be able to incorporate that. And even if they were all booked the courtesy of a reply would have been nice.

    5

  • Anonymous
      United Arab Emirates
    August 11, 2014

    location falconry food staff attentiveness cleanliness just felt relaxed

    needs a little refresh as some carpets a bit threadbare a little pricey

    7.1

  • Koen
      Belgium
    July 28, 2014

    location, marvellous castle

    Upon arrival, the desk operator told us he couldn't find our 1 month previously made booking reference back and that the hotel was full...the children were extremely disappointed by this ...so we had to go in the lodge on the domain (2 min walk...) - it was extremely hot in the rooms, no airco, no wifi... When i checked internet in the lobby I found out that there were 2 themed rooms available even at a lower price than originally booked... at that time we were so fed up with the receptionist's attitude that we decided not to bother...

    7.5

  • Anonymous
      United Kingdom
    July 27, 2014

    Lovely grounds to castle. Rooms large and comfortable

    8.8

  • James
      United States of America
    July 27, 2014

    Meal in the dungeon was cool!

    9.6

  • John
      United Kingdom
    July 26, 2014

    Overall very good.Bedroom very comfortable.A fine array of raptors.

    Dungeon tables too low or insufficient leg room ( knee room ) for male guests. Poor contintal breakfasts for foreign visitors. ( not ourselves )

    8.3

  • James
      United Kingdom
    July 24, 2014

    Lovely location

    No air conditioning room was very hot. We also didn't get shown where our room was there for we were lost looking for a room

    7.5

  • John
      United States of America
    July 24, 2014

    Peter was an exceptional historian and guide through the castle. The grounds are amazing. The falconry experience quite unique. The wifi was spotty inside the castle but we didn't care because everything else was so "over the top" exceptional.

    10

  • Anonymous
      United Kingdom
    July 23, 2014

    This is a beautiful castle with lovely views, magnificent staircase and large grand rooms. Our evening meal in the dungeon restaurant was first class as was the breakfast in the Orangery. The staff were all very pleasant and helpful.

    On arrival we had trouble locating the entrance to the hotel as it is a small doorway and not signposted. Our room was very large but unfortunately very shabby and in urgent need of redecoration and new furniture. This is not an inexpensive hotel and for the price we paid I expected better.

    6.3

  • Lei
      United States of America
    July 7, 2014

    We had a wonderful time at Dalhousie Castle Hotel. I have to say it was one of my best holidays. We stayed at one of the four poster bedroom with a balcony. The room was kind antique looking and quite lovely. We enjoyed walking around in the wood and along the river. The food was good. We enjoyed our afternoon tea in the library. We also spent plenty of time in the spa. I wished that I could book clay pigeon shooting ahead of time. Should be so much fun.

    I do not like room 12. We had to stay in room 12 on the second night. The room was small. The mattress made so much noise if we make any movement in bed. I hated it so much that I slept in a small bed next to the window.

    9.2

  • Man
      Hong Kong
    July 1, 2014

    Nice staff, particularly the lady manageress in black suit in Orangery (breakfast). Good service at Dungeon Restaurant.

    No shower cap provided.

    7.5

  • Susan
      United States of America
    June 16, 2014

    Our room (Mary Queen of Scots) was fantastic and unique. We stayed at three castles in Ireland/Scotland and this was our favorite. It didn't feel "snooty" at all, just lovely.

    9.6

  • Jenifer
      United States of America
    June 12, 2014

    The castle itself was absolutely amazing and the atmosphere was so comfortable.

    The staff in the breakfast area were not very accommodating. They did not seem to be very happy about working!

    8.8

  • Deana
      United States of America
    June 10, 2014

    The room we stayed in was fit for a King & Queen. I would definitely stay here again.

    10

  • Jean
      United States of America
    June 4, 2014

    Wonderful to stay in a real castle. Staff, friendly & so helpful. One of gentleman staff gave us a tour of castle. Room service excellent. Server went beyond call to duty for us. Great view from room. Estate, beautiful and calming. Good Scottish breakfast. Would definitely stay again.

    Bath tub/shower tiles needed cleaning. Room beautiful, but needed dusting & fluffing up. Electric water heater for coffee/tea needs upgrading to stainless steel. Plastic pot did not look clean.

    8.3

  • Martha
      United States of America
    June 1, 2014

    We liked the castle itself with its interesting spaces and the friendliness of its staff, one of whom gave us a tour of the castle complete with its history and tales. Food was excellent. I had requested a themed room for my son and his wife and it was fascinating a with sitting room, office, entry, and bedroom with stone walls.. My room in the old part of the castle was large, comfortable and more modern. We also enjoyed the falconry and castle grounds and are hoping to return next year.

    10

  • Alexander
      United Kingdom
    May 29, 2014

    Great location. Easy drive into Edinburgh. Fantastic room, food and facilities.

    10

  • Anonymous
      United States of America
    May 28, 2014

    Absolutely beautiful setting and the wait staff was friendly and helpful.

    Didn't have any internet while we were there (although they advertise that they do), and didnt seem to care too much that it was a huge inconvenience for those with business needs.

    8.8

  • James
      United Kingdom
    May 26, 2014

    Booked a superior room. When we arrived were put in a classic room. They argued it was a superior room until we showed them the picture on Their internet site...we were in the classic room pictured! We left! No apology given. Got the impression only weddings matter

    4.2

  • John
      Canada
    May 25, 2014

    Everything. Lovely place to stay and take a break. Food very good, staff all very nice and the therma pool and steam room were just what we needed. Thank you.

    Internet very weak in area so if you are a freak for the Internet don't get upset with the staff, just the way it is.

    10

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