The RE London Shoreditch  

Very clean and comfortable hotel, just what you would expect a reputable hotel should be like.

Reception staff are too focused on working on PC's rather than serving customers at reception. I stood waiting at reception while the recpetionist was doing something and didn't even get a "I won't be a moment" This happened on two occasions. If you want to use Wi-Fi, you have to collect a ticket from Reception, not ideal after you check in go up to your room and then have to go back down to Recpetion again! This should be part of the check in process

The Hotel was pleasant and very clean, staff was friendly, the area of the Hotel isn't exactly central but with the bus station outside the Hotel we could be able to see all sightseens of London (combining bus and Tube).Tube's station only 7-8 minutes away.Good breakfast without great variety.

No free internet,you have to pay for use depending the hours you will use it. Window in the room wasn't sufficienty airtight

Cost me £204 for a double room for one night and it was no better than a travel lodge! And breakfast was extra! Then they wouldn't let me pay incash up front to save time in the morning without paying £100 deposit thus defeating the aim of paying in advance!

Nice, smart hotel at a reasonable price

System was down when I arrived, so they wouldn’t let me into my room. I was rushing to go to an event, and needed to change. Had to do so in the Gents. They said system would be up 'in 5 minutes', it never returned while I was there. They also recommended booking me a cab rather than trying to hail one. I watched lots of cabs go past outside until I gavce up waiting and went and hailed one instantly on the street. Do they have a back-hander deal with a cab firm? They also had to store my bags, as they wouldn't let me have my room (ridiculous). They let me into the store room and left me alone with everyone's bags. Did the same thing when I collected them. Total lack of security, very worrying when you're storing laptops, ipads and so on, as I was. So staff & service: pretty rubbish. Breakfast was pretty awful too.

I liked the hotel standard of cleaness .. food .. and layout .. the privacy was good .. security was good .. it was very handy to public transport ..

most staff members were helpful but some were not as friendly and mannerly as they may should be. I foy want to know more feel free to contact me again.

I have stayed in this hotel on a semi regular basis since it opened (originally as Days Hotel) The standared of the rooms has improved and are excellent value for money.

The hotel is let down by poor and often rude reception staff, when it originally opened the staff were first class but on my last visits it was very much a metter of going through the motions to get you away from the reception desk. This is a great shame as this could be such a very good hotel for business and city visits.

Clean, modern.

Poor lighting in the room, wifi did not work properly,room did not correspomd to the one booked.No extra blanket in very cold room.

Room was very comfortable, warm and spotless, complimentary wifi which was great. Both Dinner and Breakfast very nice however dinner menu not very imaginative.

Check In was quite slow and not a lot explained about dinner times etc

Room was a reasonable size and clean. The beds were comfy, we were glad we had a side room away from busy main road. The cooked breakfast was good, the continental was poor choice and quality. Free wifi however poor connection

There was nothing in the immediate area, it was further out than I thought, which was my mistake. Which meant longer journey on public transport. The walls are very thin. Most staff nice except the very off receptionist on departure, which gave a bad impression of the hotel.

Good frienly staff,clean hotel,

Spotted a deal on Booking.com for £70 Sat night which seemed good for London. Nice, clean hotel - probably a step up from the average Tavelodge etc. Staff were efficient without being overly gushing. Located between Shoreditch and Bethnal Green there didn't appear to be much to do on the immediate doorstep but tube station was only about 10 mins walk or Brick Lane (brilliant world street food market at weekend and possibly in week) similar distance. Whitechapel & Smithfields a bit further. Parking available under hotel for £20 but we found on-street behind hotel which was free from Sat mid afternoon through Sunday. Hotel bar is nice and they do food. Spotted a nice looking Lebanese restaurant in area behind as we left. If you are happy to stay out of the 'thick of it' this is a good value hotel - enjoyed the stay!

Nothing really. Would go again and do a bit more research about what's going on in Shoreditch area.

Nice rooms, modern, comfortable.

Surrounding area a little bit grotty.

The taxi service they use or contract with is gives unrealistic arrival times. I suggest the hotel should stress the importance to the taxi form of being on time when collecting guests, or in the case of busy periods allow for this and say it will be 10 minutes as opposed to saying 2-3 minutes. Although this is outside of the hotel's direct control, the customer experience of this however does reflect on the hotel, so just something which should be considered and discussed with theh taxi firm