Ramada Birmingham  

The hotel is in a great location if you want to be in easy reach of quality restaurants and bars. It is approximately a 15 min walk away from the nia and canal area. The hotel is of modern decor and our room was clean with LCD TV and modern furnishings, the only thing lacking was a bath, but the shower cubicle was spacious and the overall cleanliness was excellent. We didn't have any food from the hotel so cannot comment on that but we did enjoy a Starbucks before we left as the chain have a shop right in the entrance of the hotel. The staff were very friendly and helpful, our room was ready for check in at 10am and not 2pm as stated which was a bonus and they were very happy to look after our bags for the day after we had checked out of our room. Overall I would reccommend this hotel and will definately stay here again!

The location and the very friendly staff, it is rare that a large chain of hotels have staff that are so helpfull and frindly.

The only compalints that I have, would be the bed, it must have had an old mattress, because it was so soft, and it was uncomfortable. Also the maid did not make the bed properly. Lack of toiletries.

location near bars and restaurants is excellent.

Excellent location and very comfortable rooms.

Good variety of foods for breakfast ,but cooked breakfast was tasteless.

The location was fantastic and the rooms were very nice and spacious.

The location was excellent and we had a room overlooking the canal which was lovely. The hotel was handy to where we wanted to be ie the nia to see Alan Carr

I thought that breakfast could have been included in the price. Having paid £80 already for the room I felt that £26 extra for breakfast for the 2 of us absolutely extortionate and we went to a local pub and paid £9 for the same thing! What a rip off for the hotel to charge such prices.

Close to the shops if that is what you desire

Very noisy & hot. Also quite rundown & claustrophobic once you enter the hotel upstairs, I would expect better for the price.

Location

The shower has mould growing in it, the room was boiling hot and the air conditioning could not be adjusted and just wasn't working and the windows don't really open enough to allow this to cool the room down. There were 2 fire alarms one at 4.15am and another at 4.30am (which were false alawms but went on for at least 5-7 mins so woke everyone up!)

Nothing the service was poor we couldn't even call down to reception when the fire alarms went off which happened twice, there were people argueing which we could hear all night there were parties going on in several rooms all night with that & the fire alarms going off we had no sleep atall, we will never stay there again !!!!!

Ideal situation for what we wanted

No air conditioning on an extreemly warm night.

The location is excellent.

The hotel entrance is so hard to find, we walked round the entire building, the advertisement for the coffee shop within the hotel has clearer signage. I was really disapointed to be given a smoking room as I had asked at the time of booking for a non smoking room. I didn't complain at the time as I doubted myself & had not got that part of the confirmation email with me, I checked when I got home & it does indeed state non smoking room! As this was part of a birthday present for my partner feel let down.

Good location, nice surroundings.

Hotel was excellent 3-4 years ago, but the condition now is not what you expect from Ramada. Bed, carpets, etc. are in quite bad condition. Sad...

The reception staff were very helpful.

The hotel was tatty, overpriced, the towels were not clean and we had to ask for replacements. The foyer was pleasant enough but as soon as we got out of the lift on our floor, the wallpaper was peeling off and it smelt stale. The bed was too soft and the room too hot. We had to pay £18 to park in the Mailbox car park, and the hotel do not even reimburse part of this. Overall, value for money was appalling - we payed £89 for the room, which was worth £39 tops