Comfort Hotel Clacton-On-Sea  

Comfort Hotel was beautiful! The staff were polite and welcoming. The restaurant was amazing. We had a lovely time there, our room was clean and tidy> The bed was so comfortable. We would recommend Comfort Hotel to anyone and we will definitely be coming back!!

the staff there exercerlent we had a smoking room me and my husband had a very bad thing happen to us and we was very down and our boys said we should go away as me and my husband was not talking much to each other. so we went the room was basic. but it was like somthing magical happened to us we had the most wonderful time my husband never coughed once as you right by the sea. and we have decided to move there we came home very happy. the staff let us leave our case there when we got there and when we booked out. as we never had a car and they was very helpful will deffo go back there and stay there again my son went days there before us with his son and he had a wonderful time as well. so i say deffo use this hotel cause it got the right name comfort

I did not like anything except the location!

The hotel and staff were apauling. They gave menthe wrong room, which had a hole in the floor. I then requested they moved me. The man at reception gave nothing but attitude, stating that not all rooms come With etc... Then he looked at what i had paid for then he realised. They wouldn't turn on the heating until the 3rd attempt of asking, we just got told it's the middle of July and the heating is automatic. He then came up with a portable heater to plug in. The room was falling apart, no fire alarm... Health and safety?? Holes in the floor that you have to climb out! No phone in a top suite...? Bathroom in pieces! I have pics to prove! I would never recommend this hotel to anyone. I have never been so insulted as a human! Comfort inn... Never again!

Nothing really, the staff were helpful that's about all.

Breakfast served too late for business people. Chef too busy smoking outside to bother with providing food any earlier. Needs a refurb, especially the carpets and TV. My room view was of piles of rubbish in a yard belonging to the hotel, it was never cleared up.

The room was good and I did get a free upgrade as they had sold out on the single rooms that I booked on here.

All the small print says that wifi was free all over the hotel, on booking.com and in the small print on comfort inns literature in the room but very annoyingly it is only free in the lobby and you have to pay for the wifi in the rooms. Despite all the literature the receptionist didn't offer anything. Not a full menu to choose from so went for the steak but the meat must have been of very bad quality. In your room make sure you put a towel down on the bathroom floor as the tiles are very slippery when wet Hot breakfast may start at 7:30am but do not expect it to be with you for a further 20mins. Might make you late if your in a hurry. I wasn't the only resident not happy about this but he was allot more vocal and the lady workig there just looked at him blankly with no apology.

Staff are very helpful and friendly

"Full English" breakfast was not too good. Would like a bit more selection, especially fresh fruit

Close to my father and sister to visit.

Kettle in room not working 2 times to ask for replacement=+breakfast warm not hot.baken too dry.if plate hot breakfast could be hot.

We was very happy with every thing with our stay and would come back again many thanks mrs patricia axtell.

Great location, and good facilities.

Hotel public areas and rooms well maintained, clean and welcoming. Comfortable bed, adequate sized rooms. Staff polite and helpful. Excellent value for money.

Beyond hotels control. so merely a comment not a complaint. Seemed to be a wedding group (or other gathering) who were very noisy when moving about the building, late at night/early morning.

Great location. Clean, warm, great that breakfast was included. Also on site car park. Staff very friendly.

No mattress cover, mattress was badly stained and filthy. Was shown two other rooms that were as bad. Too late to find another hotel so doubled up sheets & another duvet before sleeping. Hairdryer which was connected had four lots of insulating tape on the tangled lead, pat-test sticker said failed September! Stale beer smelled of dirty pipes & was rejected as undrinkable. Evening meal was poorly cooked. As we sat down to breakfast another guest who was leaving behind a full plate said of our breakfast "best of luck with that". Guy on reception was very good and did his best to help, but I suggest you avoid this hotel like the plague