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M4 Membury West Bound, Motorway Service Area, Lambourn Woodlands, Lambourn, RG17 7TY – Show map
|Executive Double Room - Smoking|
|Double Room - Smoking|
|Executive Double Room|
|Family Room (2 Adults + 2 Children)||
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1 property in Lambourn
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213 verified reviews
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Days Inn Hotel Membury's staff speaks: English
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Food & Drink
Breakfast in the Room
Free! Wired internet is available in all areas and is free of charge.
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Cribs are not available.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 213 reviews
Value for money
Show reviews from:
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Clean, efficient, consistent
Location in relation to the Regus Business centre Cold, bland interior Tired decor
The bathroom had all hairs over floor. The sink in toon 18 was cracked and dirty. The duvet cover had cigarette holes in it. Filthy room 18.
Friendly and efficient staff. Comfortable, clean and spacious room. Quiet surroundings - we could even watch the rabbits from our window!
Despite the proximity of the motorway it was quiet and I slept very well. Staff were friendly and very helpful and the room had everything I required and was comfortable.
The only thing I would criticise is that the walkway from the main service area back to the hotel was poorly lit.
I was travelling East and could not access the hotel from that side of the motorway. It added extra time and miles onto my journey.
Our room was situated near the entrance where everyone was outside smoking and talking loudly so wasn't able to get to sleep until late!!
I liked the services it was next to.
The water in the shower/ bath was consistently Luke warm. We were in room 13 and it seems the laundry service picks up at 12 midnight. Very loud for 1 1/2 hrs. Bad cleaning service.
easy booking in and privacy
No decent food options available on site
Location StAff were pleasant
Noisy Smelt of smoke in hallway Bedding smelt of BO Single bed was tiny
We arrived in the evening and discovered it was not the family room I had booked. When I checked with reception I was told I had not booked a family room and there were no more available. It was not able to check my booking until after returning from holiday and I had booked a family room.
Staff helpful, although (new?,foreign?) did not know of Highclere Castle (of Downton Abbey fame), close by, where we'd come from. Room facilities good, especially 'extras' which went with executive room.
From memory, think wall lights over desk area weren't working. Also, could not work out how to operate shower, and found getting into and out of what appeared to be a very shallow, easy-to-get-in-and -out-of bath , was in fact very difficult. Had to heave hard onto basin edge to do so. Could have done with more milk 'cartons' as tea ('cheap') was very strong, and had to use up all milk for one cup, I think.
staff were lovely bed was comfortable very clean option of breakfast
not much, for a an en route stopover all was good
The receptionist Sue was wonderfully helpful, professional and friendly.
The hotel room breached health and safety, I reported on day one that the glass light shade was dangerous as it was broken in half when we arrived, it was all jaggid and dangerous, we were informed that it would be replaced but this never happened, I complained twice with no avail. Health and safety needs to close this hotel until it is safe for people to stay, the rooms need up-dating. Someone will have a serious accident in room 7 and I wanted to ensure this complaint is lodged somewhere. The room smelled terrible, lights did not work at the desk area and the room is unsafe.
Bed a bit uneven
on arrival receptionist was efficient and seemed to know what she was doing quick and easy check in.location was okay hotel was clean and tidy rooms were of a decent size and everything worked. having breakfast delivered to your rooms in the morning and on time
breakfast...the milk for all 5 people was off one of the yogurts was out of date when complained to staff her response was there was no more milk and she couldn't leave her post she said morning staff would be on before 7 at 7 no other staff had arrived so breakfast was a none starter I went to check out and asked if I could be refunded the money for the breakfasts her reply I am a trainee and have not been shown how to do refunds not acceptable for a large hotel chain was told a refund would appear on my card would have thought some sought of response would have been forthcoming from the hotel by now
The location is excellent, the place clean
First of all, they gave us 2 rooms for a family of 5 on 2 different floors! When we asked for connecting rooms, they said No arguing that they were full while we saw them accepting guest without booking! We then had to pay for the second room for 2 nights without using it! We tried to cancel the second night but they pre charged it redirecting us to booking.com for cancellation policy! As a farewell gift, The staff knocked on our door at 11 12 am reminding us that check out was at 11 am! Moreover they tried to charge us 10 pounds for "late check out" at 11 27 am! Thank god we had a lovely stay the night before in london and the week after in langford!
Friendly staff and clean bathroom and room in general
Booked room on 27/07 for a visit on 16/08. Requested a travel cot/crib as have a 5 month old baby. Was advised no cot/crib available by email at 12.38 16/08, AFTER we had left to travel and AFTER it was not possible to cancel the room without charge. On arrival, allocated a room on first floor, with NO lift access so had to try and get a buggy and suitcases up two sets of stairs through four sets of doors. Room given was above the main door, so receptionist changed this to an adjacent door. All night long we heard the door clanking shut and the security beeps going. Located off the main car parking area, so you cannot see your car to check it is secure. Free Wi-Fi that doesn't work, so no internet access in room. Mattress was too soft, so when you both sleep on bed you roll into middle. Had to share the bed with baby as no cot/crib provided,husband slept on sofa. Breakfast: 'warm' croissant was cold and not cooked properly.
Staff very helpful and friendly,remembered us from previous stay.
When we checked out
Travelling from London the directions took us past the hotel, on to the next junction and back to other side of the motorway, this was 16miles extra. Only to be told it's on the other and we need to take a road over the motorway, doing this in the dark with no street lights was very scary and difficult and took an extra hour !! As there were signs or directions. On arrival we checked in and went to the room. The room had a horrible odour that is still with us as I write this.opening the windows and half a bottle of aftershave did not help. It was booked for 2 adults and 2kids. The sofa bed was not made and is it was 1am we decided to use the bed. lumpy, smelly and uncomfortable. Then the shower was useless and leaking in the morning. If Booking.com want to stay in business then I highly recommend that they remove this hotel from their listings. 0 out if 10 for everything!!!!
Basic clean accommodation and good value for one night.
Remote from car park and slope walkway for disabled. Sound insulation not good from floor above as occupants noisy footsteps went on a long time.
Fortunately we had nothing to grumble about. Our rooms were comfortable.
2 other members of my family checked into their room. One really did smell of dog and the other cigarette smoke. They believe these were not booked in advance. A request to be moved could not be met as apparently hotel full
Helpful staff Good nights sleep Easy to find.
Bathroom floor was broken in room 006, fell over getting out of shower and tried to keep myself up by grabbing shower curtain, now have swallon ankle and pain in my lower back
Competent and very friendly staff. Comfortable and spacious room. Good value
Bath/basin/toilet could have been cleaner
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