Dayspring Hotel  

good honest place to stay

I have absolutely nothing good to say, our room was an absolute disgrace to the. Extent that I have taken photographs will I will be submitting to the local environmental health service. Disgusted.

Breakfast was excellent

Location wasn't what we were expecting. Though on a bus route the bus on the Saturday afternoon were not a frequent as you would expect in a large city. Plenty of parking space but finding the car park was difficult as it was a the rear of the hotel. We were travelling to see a football match and felt that the desciption of nearness to the football ground was misleading. On another note we used a Black Cab back to the hotel from the city centre and the and felt that his service wasn't very good.

Helpful nature of owner, nice dinner (single course tho' & not the 3 courses indicated for the same indicated price on the menu in the room). Secure carpark facility.

Lack of directions to carpark location to the rear of hotel, not obvious from the front. Toilet seat insecure, shelf above sink unusable due to it sloping forward; also its location meant one kept banging ones head when trying to wash ones face/shave (sink too small & kept losing the water). Space between desk & bed inadequate, would have been better to relocate desk facility to the corner of the room. This is not really a hotel, more an uprated b&b, no vat facility provided. Not handicapped/wheel chair friendly - no facility to get to rooms above the ground floor.

Very welcoming atmosphere, and the staff were always ready to help. I would recommend it to anyone and if I need to go back to Birmingham I will use this hotel again.

All the members of staff were very helpfull, and willing to give information and all the help they could.

The only complaint would be finding the car park but once found it was ok.

The hotel was very clean, comfortable and the staff so friendly, certainly didn't feel like an unimportant number as you can so often feel in a large hotel. Being a woman travelling alone I felt very safe and secure and it was lovely to chat with other guests in such an informal way over breakfast in the conservatory. The lady who runs it was so helpful and accommodating. The hotel was superbly situated for me as I had a course I needed to be at by 8.00 am at Star City and the journey, even in the rush hour only took me 10 mins. Thank you for a lovely overnight stay.

I booked with Booking .com but when I arrived they said they didn't know I was coming and charged me for staying there (which I though I had with Booking.com) and have noticed that I have been charged twice!!!so I am goingb to send you an e mail regarding this.

Der sichere Parkplatz

Für den hohen Preis ist das Hotel zu abgewohnt!

La massima disponibilità del personale.

L'accesso alla struttura in diversi orari senza necessità di telefonare ogni volta per farsi aprire dal personale.

Owner was not aware of our booking. Owner did not read booking regarding taking pets. Owner did not accommodate us asking for breakfast 15mins earlier. Owner was very abrupt when speaking to guests. When I asked for heating to be turned down, as room was stifling hot and radiator knob was broken, I was told they would fix this and they did not!

Secure car park, staff were very courteous, friendly and accommodating.

The bathroom was terrible. Door does not shut properly. Poor flow of water in the shower and extremely slow drainage of water in the shower. Slow drainage of water in the washbasin. Nowhere to hang clothes during shower. Soap tray in the shower and over washbasin unusable as they are unsteady. Privacy compromised with no blind over window in bathroom.