Dayspring Hotel  

Breakfast was excellent

Location wasn't what we were expecting. Though on a bus route the bus on the Saturday afternoon were not a frequent as you would expect in a large city. Plenty of parking space but finding the car park was difficult as it was a the rear of the hotel. We were travelling to see a football match and felt that the desciption of nearness to the football ground was misleading. On another note we used a Black Cab back to the hotel from the city centre and the and felt that his service wasn't very good.

Helpful nature of owner, nice dinner (single course tho' & not the 3 courses indicated for the same indicated price on the menu in the room). Secure carpark facility.

Lack of directions to carpark location to the rear of hotel, not obvious from the front. Toilet seat insecure, shelf above sink unusable due to it sloping forward; also its location meant one kept banging ones head when trying to wash ones face/shave (sink too small & kept losing the water). Space between desk & bed inadequate, would have been better to relocate desk facility to the corner of the room. This is not really a hotel, more an uprated b&b, no vat facility provided. Not handicapped/wheel chair friendly - no facility to get to rooms above the ground floor.

Very welcoming atmosphere, and the staff were always ready to help. I would recommend it to anyone and if I need to go back to Birmingham I will use this hotel again.

All the members of staff were very helpfull, and willing to give information and all the help they could.

The only complaint would be finding the car park but once found it was ok.

Friendly staff, nice breakfast, good shower, free fuss free internet. Great for access on the motorway, if you need a quick stop over point, as we did driving down from Scotland to London.

Hotel hadn't recieved my confirmation, but I had proof and reservation codes. Later was told it was due to no ink in the printer. I hope I'm not charged twice. Tv in the room, didn't work. Breakfast was included, and a buffet service, However on asking for some more coffee, I was told I would have to pay for it. Can't see why I would have had to pay, and really a couple of coffees, is this asking too much. Bit stingy I feel. Access to the parking isn't so easy when arriving at night.

Good evening meal and breakfast

I got an electric shock from a bedside lamp which had previously failed it's pat test. When subsequently unplugging the lamp I discovered the red "do not use" label attached at the plug.

The Hotel is like a BNB...Rooms were ok but the interior was really bad and dirty. It is definately not good if you are going on a business trip as it is far from city and alsi a rough area.rooms were neat and clean but the hotel itself was not clean..and also there were no lifts and the rooms are on the third floor ...

helpfull staff

tv kept not working but not a problem because i was not in doors long enough to make much differance

within a short distance of the train station and bus stops. Friendliness of the owner.

orthopaedic mattress too hard and uncomfortable. I understand that this type of mattress is not recommended.

Der sichere Parkplatz

Für den hohen Preis ist das Hotel zu abgewohnt!

La massima disponibilità del personale.

L'accesso alla struttura in diversi orari senza necessità di telefonare ogni volta per farsi aprire dal personale.

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