Hotel De Normandie    

Staff very friendly and helpful and recognised you, the food was good as was the service

The bed was not as comfortable as we would have liked. There was no safe in the room and you had to request a hair drier from reception. The parking at the hotel was difficult.

staff and service. Food and presentation.

nothing

The front desk staff were exceptionally helpful

No Wifi in rooms, beds very uncomfortable, bathroom door wouldn't shut properly and there was a small leak in the bathroom which was not repaired despite a request for same. From the description of the hotel I believed the hotel to be on the beach front - it wasn't.

The breakfasts were fantastic, your generosity, astounding. All the staff we encountered were so nice, pleasant, helpful and friendly and made us feel really at home.

The location was a real disappointment, we were surprised at the business of the road outside, parking was also difficult. We thought the rooms were fairly basic in terms of the decor and furnishings.

Very good food at hotel. The breakfast was excellent. No problem in moving me to a quieter room upon request and noise level from kitchen addressed.

Had to ask to move to quieter room as kitchen staff had music on so high my room vibrated like a disco and couldn't hear news on TV while trying to drown it out! Beds very soft and quite uncomfortable for 6 nights.

Cleanliness, Location.

Limited bar opening times. Lack of entertainment

Nothing about it even the receptionists where very slow in noticing the guest at reception

Car park very small water left in the ketlle from previouS guest , load of dust on the corredors

breakfast excellent, good sized clean rooms, staff very helpful.

noise from the road i.e.:- the roundabout cars tooting and revving engines. had to shut the windows. too many corridors leading to the rooms.no real ales on offer in the bar.

Convenient for St Helier. Bus stops are right outside. Room change with no problem due to faulty shower. Staff were friendly and helpful. Fifteen minute walk to St Helier. Clean and comfortable. .

Could have been more variety for breakfast.

everything fine

i was happy with everything

Staff friendly. Rooms recently refurbished were spacious and well equipped.

Hotel exterior looks a little tired so not good first impression.

The room the location Luisa on reception was very friendly & helpful

Breakfast service was very slow,i think we were forgotten one morning

clean and comfortable with good staff

Very friendly staff. Had a budget room (as we did not want breakfast included). Good facilities. Excellent value.

St Helier is dominated by a power station that is very unattractive. If we go to Jersey again would give the capital a miss.

The family room was spacious and comfortable, young uns used the pool also and the staff were lovely to all of us spanning three generations. will recommend the hotel to many good location too.

Hotel Looking tired, but the rooms were comfortable which as a budget break suited our needs

The staff were excellent, as was the breakfast

Car park

Friendly staff and helpful.

The distance from the hotel to the centre a lot further than indicated on the web and brochure. The first floor sun terrace furniture was dirty and very dusty.

Comfortable, friendly and location close to sea

Would have preferred cooked breakfast to start a little earlier at 7am

pool

room cramped by door

we only visited jersey for a family funeral,and only stayed the one night,but the receptionist managed to find us two rooms as soon as we arrived instead of having to wait till check in time,and the following morning you could have early continental breakfast.most thoughtful.rooms were clean and very comfortable.third visit.

Friendly, helpful staff Nice swimming pool Comfortable room with sea view

Hotel lay-out a little confusing

Great friendly staff, food lovely. Staff very friendly and professional. Ben and Jose in particular were nice and polite. Swimming pool was lovely

We liked the staff, they were so friendly and helpful, we could not fault them, they were so nice.

The curtains in our triple room were not hanging properly, which made the room look shabby, with the missing hooks. Breakfast was basic with no muesli whatsoever, also we stayed there 3 nights so eggs poached didn't taste like eggs and tried them fried the next morning and they tasted like cardboard and dried out. No bread rolls available.

location clean room recently refurbished (new carpet)

balcony area poor required refurbishment (sea view) room.

Staff were welcoming and very helpful, breakfast was excellent, rooms were spacious, light and airy

décor a little jaded - but that was fine for the price