The directions to the Ricoh, if it was not for aa signs, someone from
out of Coventry would have a terrible time finding the place!.
Absolutely no sign saying hotel. The Faraday restaurant closed early!
Night staff told us, closes at 9.45pm,(this gentleman was very good) we
got there 9.30pm,advised by two girls laying up for breakfast, we closed
early because we were not busy,!! We had to go to Casino to eat!, In our
room only two tea bags! And when we checked out staff didnt say anything
about 'carpark checkout ticket'' waited until we got to
barrier and told me to reverse, climb stairs behind the exit to carpark,
advised them we only just left hotel, on way to funeral we would be
late, advised ''procedural policy'' plse lift barrier we
are will be late, they refused, but when we ran the length of arena,
staff standing behind counter holding the exit ticket, very smugly, the
staff should advise people ''exit ticket'' required, we
dont know we are visitors, to us the staff are not on the ball, left us
really upset and disappointed, and it was raining, other people in foyer
asking me if I was ok, when they saw me running through, to be really
truthful, I was disgusted with counter staff, it looked like they wanted
to see guests get caught at barrier and make them come back to get
ticket. I will not be coming back to Ricoh Arena, incase I ever see that
group of people again.
The room was amazing, that was great and view.