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Newest reviews for De Vere Hotel Mottram Hall

  • Gayle
      United Kingdom
    27 August 2014

    Location Ambience Facilities Staff Spa Food

    Rooms were not all that special, refurbished (but maybe on the cheap). Paper thin walls, I could hear absolutely every word and whisper said in the room next door, that was the only truly disappointing thing.

    7.5

  • Melanie
      United Kingdom
    26 August 2014

    Location was good, general decor was nice

    Room was small with awful view of dirty laundry. Spa had a blocked shower by the jacuzzi and the jacuzzi overflowed with more than 3 people in. The hotel is very poorly signposted to get around and staff seeing people wandering and looking puzzled did not offer assistance. No vegetarian 'full English' offered at breakfast.

    5.4

  • Mark
      United Kingdom
    26 August 2014

    Golf club and course looked excellent Spa was superb Staff very friendly gardens and walk excellent

    bathroom a bit tired reception a bit small b'fast room v busy rear of hotel would have been great for bar area perhaps

    9.6

  • Anonymous
      United Kingdom
    26 August 2014

    Wonderful setting for relaxation. Spa facilities were clean, lots of options i.e pool, x2 Jacuzzis, different saunas x3 and a steam room. Grounds were impeccable and beautifully kept giving lovely views from our hotel room. It has has the feel of a cozy hotel without the different patrons feeling on top of each other e.g spa goers, golfers and hotel guests. Staff were polite and helpful.

    9.6

  • Karim
      United Kingdom
    26 August 2014

    I have emailed the hotel with my concerns.

    7.9

  • Anonymous
      United Kingdom
    24 August 2014

    Hottest coffee at breakfast ever

    Choice at breakfast limited Fire alarm activated at 4am by another delightful guest

    7.1

  • Pamela
      United Kingdom
    24 August 2014

    The facilities and grounds.

    Not much

    9.6

  • Frank
      United Kingdom
    24 August 2014

    Not much

    Fire alarms were set off at 4.30am . Went off 6 or 7 times . Wife could not get back to sleep after that came home more tired than when we went , recep staff very dismissive and extremely unhelpful , would not go back again

    3.8

  • George
      United Kingdom
    21 August 2014

    excellent beds and rooms. Good recreation facilities

    dreadful breakfast choices. A second rate B&B would have better options.

    7.1

  • Dian
      United Kingdom
    21 August 2014

    The spa facilities

    We were over charged for 2 rooms and had to ring the hotel when I received my credit card statement, after it was chececkednwith accounts they agreed an error but no compensation was offered and if i wouldn't of checked my statement your company would have made an extra £258.

    7.9

  • Angela
      United Kingdom
    20 August 2014

    I liked the location of the hotel, the staff were efficient and friendly and the food was good.

    This hotel is on several levels and not served by a lift. Our room was up and down so many stairs we had trouble finding it - as did others we met in the corridors. The first room we were given was dark, dingy and not clean. a large chip out of the enamel of the bath, net curtains were snagged, doors were dirty. We changed rooms and the next was better but still not what we expected of this hotel.

    6.3

  • Anonymous
      United Kingdom
    19 August 2014

    I have emailed the manager regarding My stay at the hotel I am awaiting a response

    The service

    6.7

  • Anonymous
      United Kingdom
    17 August 2014

    The general hotel, the setting and decor was of a very high standard. Staff where polite, helpful and knowledgable.

    The room that we stayed in (263) was poorly position at the bottom of stairs with a lot of traffic which meant constant noise throughout the night, extremely restless night due to this. We attended a wedding so didn't spend a great deal of time in the room, had this been a leisure break we would have definitely asked to move rooms. Bar prices where less than reasonable, when a member of staff was probed to why the prices where so expensive their justification was 'no competition' whilst I always expect bar prices to be above average in hotels, the prices where in the region of those set at some of the 5 star hotels I've stayed at in London which I believe is slightly too high for the location.

    5.4

  • Andrew
      United Kingdom
    16 August 2014

    Big room, lovely grounds. Reasonable golf course. Good gym and Spa facilities.

    Lack of personal service, very perfunctory. Prices do not reflect the level of service delivered, but pretty typical of De Vere hotels.

    6.7

  • Michael
      U.S.A.
    15 August 2014

    Pool & Spa was amazing. Fab Breakfast.

    10

  • Anonymous
      United Kingdom
    14 August 2014

    The hotel itself was lovely, in a beautiful setting. On booking and arrival the staff were thoughtful and accommodating.

    Arriving early in the morning we hoped for better sleep, there was lots of noise carried to our room early in the morning. The breakfast quality was great but choice poor. When we asked for an apple juice for our daughter we were told that there wasn't any on offer but when heading to the bar ourselves we we're able to find some!

    7.9

  • Patrick
      Ireland
    14 August 2014

    location good food

    9.6

  • Heather
      United Kingdom
    12 August 2014

    Decor of the hotel was very tasteful and the gardens were beautifully kept. Food was excellent and a good choice of places to eat. Staff could not have done anything more for us, they were all extremely helpful. The Spa and leisure club were very relaxing and the facilities second to none. Will definitely return.

    We travelled with daughter, son in law and baby. The room they were allocated was a little small when a cot was added together with their pram and other things necessary for a four a half month infant. This was not a huge problem though and is the only thing we can think to comment on!

    9.6

  • Sylvia
      United Kingdom
    12 August 2014

    The ambiance was top notch as were the services provided.

    Nothing...it was as you would expect from this type hotel...only the best!

    9.6

  • Nicola
      United Kingdom
    9 August 2014

    Everything

    The only thing that let it down was the breakfast that was terrible

    9.6

  • Damien
      United Kingdom
    7 August 2014

    hotel room restaurant. facilities.

    9.6

  • Louise
      United Kingdom
    5 August 2014

    grounds and new décor friendly staff nice new spa lovely, well kept gardens and grounds

    Standard of painting in the newly painted bathroom was not brilliant Room was very hot, no air con. Wanted to eat in the dining room, no table unless eating very early or late.

    7.9

  • Samantha
      United Kingdom
    4 August 2014

    The hotel itself was lovely and the surroundings

    The staff on reception were rude. The bar staff were very slow. The room was £145 and very small and definitely not worth the money. I've stayed in better rooms for half the price.

    5.8

  • Keith
      United Kingdom
    1 August 2014

    Rooms are small.

    7.1

  • Corinne
      United Kingdom
    30 July 2014

    The room was nice but small.Breakfast tasty.

    not worth £200 for 1 night, drinks overpriced.

    5.8

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