De Vere Hotel Dunston Hall  

The staff were all pleasant and the food was good.

The room was advertised on line with a view of the golf course. We were given a room on the ground floor with no view other than a walled garden. We were then moved after complaining, to a second floor room with in my view no better outlook as the view was very minimal. The sink in the room was dirty and there was dust all around the cabinet top near theTV. In my view the room did not meet my expectations and was not good value for money. I would have rather spent my money on a standard room. The rooms at Premier Inn I have stayed in on business trips are better.

Food is good,location is pleasant,very relaxed

Fire alarm problems at 30clock in the morning

The food (breakfast and dinner) was very good.

Difficult to get a wi-fi connection for my iPad - could only get it in the bar and grill, not in any other areas, even with help of hotel staff. Also, had to replace room key 3 times in 2 days, as it wouldn't work.

Hotel lovely, upgraded to a suite, grounds beautiful, brasserie excellent, good breakfast choice, a very enjoyable weekend break.

hot water supply very poor and proximity of marquee too close to hotel, kept awake by disco noise until very late on both nights (fri & sat)

Dunston Hall was a very pretty hotel in the middle of nowhere. Outside, nothing but bird song, perfect silence. The restaurants were very good quality, the food superb. The room was comfortable - the bed devine!

TV channels were not tuned correctly so didnt have normal variety for early morning TV watching... Car park needs a few holes filling...

Very good setting and good staff.

The hotel is getting tired.

The quiet location and huge grounds were great. Even though there was a wedding party that went on into the night we couldn't hear a thing from our room.bed was the comfiest we've ever had at a hotel, and the room was huge. Food was delicious, staff very helpful. A totally amazing building, worth staying just for the architecture!!

Only quibble was room was slightly dated, bathroom especially. Window frames were rotten inside and one window didn't close properly. Glad it was summer or the draft would have annoyed me!! Reckon we were in "bargain rooms" as we got a half price deal!!

The hotel and the location was idyllic and the breakfast and the offer for the carvery in the evening was of a very high standard. No complaints.

Wonderful pool, very courteous staff,

Suits my son and I on a fishing holiday. Good location, carvery very useful after a long day out in the frsh air. No fannying around waiting for food!

I had specifically booked a twin room. They had us booked in a double. With a coach party in residence, there was only one twin room left, which was horrific. However when I complained the next day we were immediately upgraded to a suite.

Very friendly,helpful staff. Coped well with the fact that our confirmed booking online had not been registered with them.Quiet room despite the hotel being very busy with wedding parties.

Attractive old building converted for modern use

Room could have been better some of hotel decor needs attention. For the money felt we could have had a better room. Toilet seat would not stay in upright position!