De Vere Dunston Hall

Beautiful old building,quiet and relaxing.Comfortable room, helpful staff,nice being-able to have a spa treatment as well.

The friendliness of the staff and the comfortable bed.

They had failed to give us the requested twin bedded room and when they moved us we were in a tired room which had no natural light as the "window" had obscured glass because it looked into one of the reception/bar rooms. The hotel was full and there was apparently no other room with twin beds available.

the night conceirge/check in person was particularly helpful

there were a few poor decoration/cracks/peeled wallpaper. the sound insulation is poor

Friendly staff, comfortable room, good-sized bathroom, excellent room service, convenience for our purposes.

Not well signposted from road, especially difficult to see entrance at night!!

Pleasant surroundings, lots of free parking. Staff friendly and helpful. Hotel in good condition - looked recently refurbished. Room comfortable.

Bedroom felt cold initially, and heating did not appear to work just blowing out cool air, maybe not switched on from the summer period? Could be because the room hadn't been used for a while? After a period it seemed to warm up, or maybe we got used to it.

This place is incredible. The best out of 10 hotels we choose for our 2 weeks roundtrip through England, even though the food was terrible.

Sorry but the food was terrible!! For a top hotel like this it's inacceptable.

Lovely building and grounds

The bed! Whilst it was a good, spacious room the twin beds, pushed together were extremely soft and very uncomfortable. My husband and I had a very disrupted two nights sleep and I had to visit my osteopath today to address my resulting back problem. Otherwise a pleasant stay.

Beautiful building and surroundings and relaxed atmosphere. Close to major routes and city centre

We booked as part of a group and was told in March 2009 that we had a special rate (£87.50). The staff seemed incapable of sorting this out so I've had to pay full price. I will be writing to the manager to complain. It was my brothers wedding and it has marred the visit considerably.

It typifies what you would expect from an english traditional hotel and has a very good breaksfast menu.

Pleasant staff, clean rooms, lovely food, excellent wine, lively dining room atmosphere, beautiful building

No air con in rooms and was too hot. Our back bedroom was near a generator so a bit noisy. Spa a bit tired and in need of refurbishment.

excellent location ideal for my business trip, clean comfortable and helpfull staff. good quality hotel

Good location,friendly and helpful staff and ideal for golf and the Broads/East Anglian coast plus Norwich and surrounding sites/attractions.

Standard rooms were in the old building and were a bit tired so we upgraded to the superior room on our second night and the difference was remarkable.Much better and more modern all round and well worth the upgrade,and perhaps could affect people's perception depending on their room type.