De Vere Venue Devonport House  

The staff were extremely friendly and welcoming and very helpful. The location was brilliant for getting to the o2 by boat and for browsing Greenwich Market next day!

A bit tricky to find as signage isn't great but worth the walk round the block

Excellent staff and a wonderdul breakfast

Reception staff are very polite. There is a nice warm atmosphere at the hotel. I've stayed at a few other hotels in Greenwich but I found them to be a bit "cold". The inclusion of WI-Fi that is accessible from the rooms without an additional charge proved to be very convenient................as was the availability of a good sized room for 3 adults (the last time we stayed at the hotel). This time, being 4 adults we booked 2 rooms which incidentally were conveniently close. I have stayed at this hotel 3 or 4 times and I'll probably visit again. I will recommend it any time.

To nitpick.................overall the buffet breakfast is fine but the absence of cheese marks a small negative! ............ even cheap processed cheese would do..........

Position.

It had a strange layout, & I felt uneasy there. The reception staff did their best, but we felt that management/training wasn't too good. For example, we asked for a luggage rack or chair to place a suitcase on when we arrived, & were told they had to check with their line manager! Eventually, we were told this wasn't possible. The hotel was not full - how hard can it be to move a chair from one room into another...?! The hotel did not have a welcoming, friendly atmosphere.We had spent 4 days in the re Shoreditch, which is fantastic in every way, so this hotel was a real let-down.

Good size room. Excellent location. Short distance to the tube.

We were booked into a disabled room, but my 6 ft 4 partner had to over bend to use the sink, We got up on the morning of check out to find a bill had been pushed under the door for two days breakfast we didn't have. But the staff was quick to rectify this. Also the room smelt badly of ciggerete smoke. This aggrevated my asthma.

Excellent location for o2. Right next to tube and 5 minutes walk from Thames Clipper Service which we used for our whole trip. Close to Greenwich Market. Room service was excellent. Staff really friendly. Really happy with everything.

It was all excellent, highly recommended and would stay there again.

Location. We were at the 02 on Saturday night, and it was convenient.

I found the check out time of 10.00 very inhospitable.

One of the best hotels I have stayed at everything was excellent. Got a late deal which incl dinner and breakfast in price which was a really good deal. Room was superb, dinner good and buffet breakfast excellent and staff very helpful and friendly. For the price can't really fault anything apart from coffee should have been incl with set menu dinner.

The only thing they need to sort out is if someone leaves the bathroom door open and it is a bit steamy this can set of the fire alarm, which happened to someone about 4.30am. Not exactly good to be woken up and rushing to find clothes at that time of the morning for a false alarm!

Great hotel, great location.

The restaurant staff should cooperate better. It happened multiple times that the same question ("do you want coffee, do you want to order now, etc") was asked several times by different staff members, within a few minutes.

Its price and location for the maritime museum.

Great location - easy walking distance to Royal Observatory, Cutty Sark and Royal Maritime Museum. Rooms are a decent size at a good price and the breakfast was fab. All staff on reception and in dining room were friendly and most helpful. Comfortable bed.

Minor point but the pillows were very hard and not comfortable. Bathroom looked like it was ready for refurb (missing loo seat lid, leaking shower screen and mold on silicone/grouting.

Really comfortable and clean room, friendly staff and excellent location.

The Sunday breakfast was carnage early on. We tried twice before we were able to get anywhere near the front of the queue. Once we waited until 10.30am we had a very pleasant meal, but that doesn't really fit with an 11am check out.