When we arrived we found there was no heat in our room only to find out later that there was no heat in any part of the hotel. The staff had the fireplace going to try and warm up some of the central rooms. The heat did not come on until the next day.
Although this could have been a breakdown, from the other comments noted, this seems to happen regularly.
The shower hose was so worn out that instead of the water coming out the shower head, it ran down the sides of the hose making it impossible to shower.
Breakfast was not what you come to expect out of an Inn or B&B. We were travelling for 6 weeks of which most nights were spent in B&B's or INN's such as this. THIS INN had by far the least amount of choice for breakfast. Fruit included oranges and apples, cereal was corn flakes, weetabix and wheat flakes, there was no museli, yogurt, the tea was served in pots that didn't keep it warm and drip everywhere when you tried to pour. The chief did a great job cooking the hot breakfast, but the portions were small, certainly not your typical English Breakfast!
We didn't eat an evening meal here as the prices were far higher than other restaurants in the area.
WiFi was not available in the rooms, only in the public areas.
One of the staff we met did everything possible to try and meet our basic needs. She moved us to another room as my spouse had difficulty climbing the steep narrow and narrow tread (dangeous) staircase to the room we were given above the bar. Not sure these rooms would be meet the minimum requirements.
This room also had the bed pushed up against the radiator. I'm not sure if this is a safety issue?
When we asked for extra blankets, the staff was very accommodating.