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Chichester Street, Westminster, London, SW1V 3LX, United Kingdom – Show map – Subway access
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Dolphin House Serviced Apartments's staff speak: Russian, Portuguese, Polish, Dutch, Italian, French, Spanish, English, German
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Tennis court, Squash, Sauna, Fitness centre, Indoor pool
Food & Drink
WiFi is available in the hotel rooms and is free of charge.
Private parking is possible on site (reservation is needed) and costs GBP 35 per day.
24-hour front desk, Tour desk, Ticket service, Luggage storage, ATM/cash machine on site, Laundry, Dry cleaning, Fax/photocopying, Barber/beauty shop
Newspapers, Safety deposit box, Shops (on site), Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Non-smoking throughout
Russian, Portuguese, Polish, Dutch, Italian, French, Spanish, English, German
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge for children's cots/cribs.
All children under 12 years are charged GBP 50 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 949 reviews
Value for money
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No free wifi
Nice pool for early risers. Very quiet location but a short walk to the Thames. Local shops cafes and breakfast greasy spoon easy walk Will go again.
Fitness facility, staff and size of the place
No free wifi in the rooms
Location and facilities far outweigh staying in a hotel.
Possibly should have been a bit more secure later in the day.
Close to tube station. Secure underground parking. Comfortable. Spa was added luxury. Nice sized indoor pool. Free upgrade on arrival thank you.
No free wifi in rooms. Cutlery bit sparse.
Friendly, helpful and professional staff. Free complimentary room upgrade. Rooms spacious and clean. Beds mattress's reasonable. Pillows very soft. Overall a very pleasant stay and would definitely consider returning
No spare pillow in closet. Mattress a bit lumpy. No 'Do not disturb' card on door handle. Condiments could have had a better choice of coffee. Couldn't find kitchen cutlery and one cup was chipped.
The facility in our room fantastic, friendly and helpful staff. Perfect location very convenient for visiting london.
No free wifi available in the rooms
Excellent location, quiet and spacious apartment, feeling like at home.
location facilities staff convenience of an apartment
Comfortable apartment, quiet location, close to Pimlico Tube Station, Reasonable parking fee for London
Nothing to complain about.
We were upgraded to a better room - thank you
There was no knives nad forks in the kitchenette - why?
We enjoyed the whole experience of our London trip. We were very pleased when we arrived at 10 am to leave our luggage in store to find that our room was ready. It was immaculate and had everything we needed. The one bed apartment was really spacious it made our stay feel more homely. With daily house staff coming in to make the bed and empty the bins and leave more than ample toiletries left, we were very happy. We will definetly stay there again and have already looked at booking for the end of summer. T
No wifi in the room.
Location good,breakfast good,Stff in bar/restaurant very pleasant
Staff in receptions not very welcoming some areas in need of painting upgrading
The foyer was the best thing
Dirty, dingy with furniture from the seventies. Mold and holes in wall. A dump
Lovely spacious rooms, comfortable etc. All you need downstairs in the shopping mall, so no need to look for shops outside. Food was good in the restaurant. Location excellent, tube station two mins walk away yet Westminster abbey and trafalgar square is within walking distance.
Internet a little intermittent.Shower thermostat a little temperamental.
Location is very good: close to tube station (Pimlico), quiet, close to Tate Britain. Bed was big and comfortable. I found it very convenient to have a real swim (17m pool) in the evening (open until 22:00).
Heating in bathroom apperently absent, windows old-fashioned and not completely tight. Free wi-fi only in lobby area, and also there somewhat erratic. I did not try to wi-fi in the room, which was amazingly costly (considering the substantial price of lodging).
Lovely apartment. We were upgraded on arrival which was great. Very nice furnishings and staff very helpful. Location very handy - we could easily get a bus into the West End and pass the sights on the way! Hope to come back and try out the spa next time!
Everything fine apart from some noisy people in the flat upstairs in the middle of the night on one evening. This wasn't the Dolphin's fault though.
Room large, bed comfortable.
No double glazing (secondary or otherwise) so a lot of external noise.
The rooms are well appointed and clean The location is very good
At the prices being charged I find having to pay for WIFI to be very annoying. In this day and age charging for WIFI is akin to charging for a TV in the room. Trying to turn on the TV proved almost impossible. Two remote controls to turn on the news! I couldnt manage it and eventually a (very nice) staff member came to my room and eventually got the TV working (the written instructions turned out to be incorrect). Turning the TV off proved even more difficult and I eventually turned it off by the simple expedient of pulling the electric plug out of the socket.
The bed was comfortable and the linen was superior. The apartment was spacious with a separate kitchenette and large bathroom. The apartment was very clean. The apartment had its own washing machine and had a clothes airer to hang the washed clothes. Even if it didn't have its owner washing machine there would be no problem as there is a free laundry in the basement for guests. The onsite shop was handy. The complex is close to two bus routes, one of which takes you to some of the major London sights. Pimlico station is an easy walk. Staff were efficient and friendly. Felt like a safe area.
Hair dryer needed replacing due to wear on the wires which we told staff about. Additional kitchen items might be useful.
Kitchen (to less plates, glasses, etc.)
The hotel is in a square, very easy to reach the metro. Only thing not so convenient is the supermarket is quiet far, I mean the local ones. We still had a great time during new year! Thank you very much!
The room was large, with an extremely comfortable bed, generously equipped kitchenette and pleasant bathroom. Close to the tube and bus, so access was easy. Also a selection of shops nearby so we could self-cater or eat out, as we wished.
No complaints whatsoever.
Spa was wonderful. Lovely room,friendly helpful staff.
Only staying for one night.
The helpfulness of housekeeping staff to find a replacement for the missing cutting board and missing skillet in our flat's kitchenette.
Lack of a regular oven -- it's very hard to cook a Christmas dinner with only a microwave and 2-burner stove! Apparently most renters only make breakfast in the kitchenette, but we ate at least 2 meals daily there - a challenge!
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