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Newest reviews for Dolphin House

  • George
      Australia
    26 August 2014

    The room was quite hot.

    7.5

  • Julie
      Australia
    26 August 2014

    Great location,convenient to bus and tube.

    Room seemed too hot, even with window open!

    7.9

  • Jacqueline
      United Kingdom
    26 August 2014

    We were amazed by the spaciousness of our apartment and its facilities. Beautiful bed linen and towels - a luxurious night's sleep. Excellent value for money for a very convenient location. Why haven't we discovered Dolphin House before?

    10

  • Vicky
      United Kingdom
    22 August 2014

    location and rooms

    heat and corridor noise

    8.3

  • Martina
      Switzerland
    20 August 2014

    spacious room quiet good kitchenette clean good sized bed

    operation of shower system needed getting used to

    10

  • Leanne
      United Kingdom
    19 August 2014

    Location Facilities Size and comfort of the one bedroom apartment

    Paying for internet per device rather than per room! Very expensive at GBP10 per day per device!! Early check out (11 am) and constant knocks on the door to ensure that we would leave at that time. Staff not empowered to resolve issues.

    7.1

  • Elise
      United Kingdom
    17 August 2014

    You feel like you are in a quality hotel because of the check-in and staff interaction. I booked a single room and that was exactly what I got. Small but big enough.

    It is a bit of a walk from Pimlico and the location is not very central.

    8.3

  • Stephanie
      United Kingdom
    17 August 2014

    location, the gym and swimming pool. the little shops on the ground floor. good room size.

    no air conditioning. having just been refurbished this was a grave oversight. much to hot and stuffy.

    7.1

  • Ahmed
      Saudi Arabia
    14 August 2014

    1. Quietness 2. Facilities (gym, Spa and swimming pool) 3. Close to Transportations.

    Checking out should be 1:00 pm instead of 11:00 am. Units are not provided with washing machine, instead of using the common launderette in the basement.

    8

  • Alain
      United Kingdom
    11 August 2014

    Space Pool

    Apartment was quite tired looking. Several things didn't work properly including the television and the shower.

    5.4

  • Peter
      Australia
    11 August 2014

    Good accommodation, excellent location, handy shopping good restaurant and lovely garden.

    The unit was hot and fans were not easily available. House cleaning was very late in the day. Perhaps times could be alternated amongst rooms.

    9.2

  • Edwin
      New Zealand
    11 August 2014

    Gym, Pool, Sauna, Restaurant and gym and reception staff.

    House keeping staff not helpful at all. Asked passing staff for milk and told not her room. No assistance what so ever!

    6.3

  • Alex
      United Kingdom
    10 August 2014

    Great location, spacious rooms and friendly staff.

    Tea & coffee facilities but no milk? Im not expecting a fresh pint but some long life pots would of been good. Also, there were three TV's in the apartment and none worked.

    10

  • Clare
      United Kingdom
    9 August 2014

    Rooms were airy and spacious. The beds were comfortable with good quality bed linen

    The room was onto the road and as a hot night with no air conditioning needed to have windows open, so due to noise little sleep. Will request garden room next time

    7.5

  • Sandra
      United Kingdom
    6 August 2014

    Comfy beds, clean bathroom. Polite staff.

    No air con, no free WiFi, my daughter found a hair in her breakfast.

    8.8

  • George
      U.S.A.
    5 August 2014

    pool was good good breakfast dining location convenient to tubes

    building just still old, tired, despite revamping-dreary temporary cot for son very uncomfortable rooms hot and stifling air front desk staff clearly still in training- not very experienced. some were a bit unprofessional.

    5

  • Tom
      United Kingdom
    5 August 2014

    Very nice, clean room for a very reasonable price. I got a free upgrade too, which was very welcome.

    10

  • Aminu
      Nigeria
    5 August 2014

    Fantastic location, courteous staff, Excellent facilities.

    8.3

  • Abdulaziz
      Saudi Arabia
    4 August 2014

    None

    -No Air condition -No washer or dryer ( Each apartment should have washer and dryer) -Expensive , if we compare the price to the available facility and location - I informed them twice about the bath tub is plugged but till I leave no body fix it

    2.9

  • Gilly
      United Kingdom
    3 August 2014

    Lovely, large room. Kitchenette great, comfy bed, good sizes bathroom. Excellent facilities and location.

    No milk and not enough coffee in room.

    9.6

  • Anonymous
      United Kingdom
    3 August 2014

    location etc were fine, staff mainly good, gardens a nice facility

    room 06 was unpleasantly hot, room felt a bit dog-eared due to items not working eg bathroom extractor fan and unrepaired breakages to fridge light, room-light surrounds etc.

    5

  • Jill
      New Zealand
    3 August 2014

    locality, attractive grounds, shops attached, good washing facilities

    the booking only took a deposit, not full payment, I thought it was all paid on booking, just something to remember!

    7.5

  • Jan
      New Zealand
    30 July 2014

    Good Location,clean rooms

    Lack of air conditioning in all rooms is a major problem in hot weather.Probably ok in winter. We prepaid 4 nights ,arrived on second day ,to find they had relet our remainder 3 prepaid nights. Temp in room offered in excess 30 degrees at 8 pm.

    4.2

  • Anonymous
      U.S.A.
    29 July 2014

    There was one gentleman in the office that was very helpful. Enjoyed the facilities and the location.

    Most of the office staff, other than the gentleman above, were not helpful. It was like they were going out of their way to be unhelpful and do as little work as possible. For example, we had issues with the internet service in our room. The gentlemen mentioned above was very helpful. I talked with2 other women in the office and they were refusing to help me saying that I had connect to the internet up in my room and couldn't so it down in the office. After going back a third one they told me it was because it was a different router so I had to connect to he one in the room. I followed their instructions multiple times and it did not work. They gave up and asked me not to come back to the office for help with the internet anymore because they couldn't help me. The gentleman in the office was able to fix it within 2 min with me in the office. I was very frustrated with the girls in the office. They either didn't know what to do or they were just not wanting to do the work.

    7.5

  • Chris
      United Kingdom
    29 July 2014

    We stayed for a weekend and the location and facilities are very good. The Spa was brilliant and we pampered ourselves, the bar restaurant was fine.

    Fridge, TV and Phone didn't work but I feel this was due to someone who stayed before us fiddling around disconnecting things, so not really the fault of the hotel but really annoying anyway.However the big grip we had was asking the Hotel to book us a Taxi to Battersea park, we were going to a wedding there and it was a hot day but it is walk-able normally. We were charged £18 for this so beware if you ask them to book a taxi. I told reception when I checked out but got one of those looks, like they care!! All this said I would go back there.

    7.9

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