Dolphin House

The bed was clean and comfortable . The bathroom was large and clean and I am afraid that was all. I was not at all comfortable as a solo female traveller to find that any one could access the corridors from the main street .

This was listed as a deluxe apartment , but having stayed in several other apartments in London over the past year this I am afraid did not compare well at all in terms of comfort and I was extremely disappointed with the the decor of the sitting room of my suite. Decoratively it was dated and gloomy ( 5 different shades of brown to be precise). The lighting was so poor it was iimpossible to sit and read in this area). The cooking facilities were woefully in adequate. A microwave with a kettle perched precariously on top and only one plug, which therefore necessitated unpluging one item to use the other. The sink was the size of a small washing bowl and there was absolutley no adjacent work surface to place utensils and cutlery.

This location and the facilities are prefect for my business needs in London. As a frequent hotel user I much prefer the independence of this accomodation.

Only criticism is that I felt cold during my stay and could not find any controls for the heating. Also, accessing a taxi requires a probable 15 minute wait - so order in advance!

Room was quiet

Cleaning staff provided only minimal service; front desk/security staff responded very inadequately to 2 am false fire alarm (10 November) which activated repeatedly for 20 minutes

everything was great - friendly staff, great service, very nice, big comfortable rooms, well equipped kitchen, comfortable big beds, swimming pool, sauna, even various aerobics classes for free, great location (15 min walk from Victoria Station, 30 min walk from the Houses of Parliament, Buckingham Palace etc, close to tube station- 3 min). We loved everything!!!

the kettle was not working but it was ok, we could have asked for another one but we didn't really care

Very close to the subway sation but in a very quiet and reserved place. The hotel amenities are excellent.

For a couple, the bed could be larger.

Excellent value for money.Staff were very professional and courteous.Booking was easy. Ideal location for a business trip and much better value than a hotel

A strange man entered the studio apartment during the afternoon! The concierge had closed the door but I had not locked it. How could this happen if he did not have a key-very dangerous for a woman alone.There was no satellite tv or dvd facility and the broad band was very expensive. The kitchen area needs a light. It was very hot and there was no air conditioning. The pool was not available.

It is always a pleasure to stay at Dolphin House and I do so whenever I can find the exuse. The staff are very helpful and the facilities excellent, especially the swimming pool, gardens and brasserie.

There is no air con so the rooms can get a bit warm.

Great location, all round good experience.

Location brilliant. Quiet yet still close to central London

Room was very nice and good value.

Had an odd experience trying to get breakfast without my pass in a restaurant which is generally open to the public.

The rooms and the general level of quality

There is no air conditioning which makes a summer stay uncomfortable

Calm serene atmosphere. Very quiet and relaxing. Reception and cleaning staff very warm and helpful.

Staff in gym reception appeared a little abrupt.