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Newest reviews for Douglas House

  • Miguel
      South Africa
    3 August 2014

    The house is well situated and our apartment was comfortable with ample space. The apartment is well appointed. A dish washer, coffee machine and satellite TV would have made the apartment perfect.

    TV reception was very poor due to the antenna being damaged which was only a problem as I wanted to watch the world cup on the evening we arrived. The managing agents did respond positively to my request to fix the reception.

    9.2

  • Anonymous
      United Kingdom
    9 July 2014

    Very convenient for the Cheltenham Ladies College.

    8

  • Cheryl
      United Kingdom
    8 July 2014

    Beds really comfortable!

    9.2

  • Stuart
      Australia
    3 July 2014

    nothing - it is more faulty towers than luxury

    the room had not been cleaned on our arrival. They only gave us a 15 pound total discount on a 4 night stay. The apartment was split over 4 levels, that's after going up one flight of stairs to the front door of the apartment! The wifi was terrible and intermittent.

    3.3

  • Sarah
      United Kingdom
    2 July 2014

    Location fab kitchen/ lounge very spacious... Quiet.

    2nd bedroom too small, mirror, no wardrobe. Damp in master bedroom not pretty!

    6.3

  • Christine
      Australia
    26 June 2014

    The location

    No elevator....when you have a lot of luggage and one person on crutches, it was extremely difficult.

    8.8

  • Julie
      United Kingdom
    24 June 2014

    happy with everything the location was particularly good, overall excellent value for money. We stayed in apartment 4 and were expecting the stairs to be a real problem, however, there were only 4 steps separating each level between the kitchen and the bathroom, with a further 6 steps to the bedroom, we thought it was very nice.

    The building work!! There was scaffolding outside our apartment and we were woken early on both Saturday and Sunday morning by the work being carried out and the voices of the workmen. However this is only a short term problem I would assume

    8.3

  • Ian
      United Kingdom
    3 June 2014

    Quite comfortable

    No wi fi! Loads of stairs.

    7.1

  • Adina
      Switzerland
    27 April 2014

    Superbly situated near to the fashionable Montpellier and Promenade areas of Regency Cheltenham. Convenient walking distance and use of car parking at the venue. Ideal with 2 bathrooms as we had 2 teenage daughters. Warm and fully equipped. Lee who manages the apartment couldn't have been more helpful and accommodating. Would definitely stay again!

    Only downside was no lift and we stayed in Apartment 6 on the top level. Not really a negative as we requested this apartment as we wanted more peace and privacy. Just not suitable for someone who finds stairs difficult!

    10

  • Lindsey
      United Kingdom
    22 April 2014

    The location opposite Hotel du Vin where we were meeting friends. The bed was also very comfortable.

    We stayed on Easter Saturday and I had booked months ahead. I had originally been told we were in apartment 2 but on arrival we were allocated no 4. This apartment was NOT what I wanted as it was on 4 floors!! Stairs to the apartment itself once inside the main entrance, then more stairs as you enter the apartment with only the kitchen on that level, then a flight of stairs to the living room! A further flight of stairs to the bathroom/toilet and yet another flight of stairs to the 2 bedrooms. Anyone with mobility problems forget it! Such a shame as we had really looked forward to our special weekend away. Also, we were woken at 2.15am by other guests noisily arriving back as they returned to their apartment and it sounded as if they were on the other side of our bedroom door! I am not usually a complainer but my poor knees were quite strained afterwards and I hardly slept even though the bed was comfortable. Itjust wasn't what we wanted and had we known beforehand about the layout, we definitiely would not have stayed there.

    8

  • Joanne
      United Kingdom
    9 April 2014

    Very efficient setting up arrangements. Well stocked kitchen- not just your basics. They had thought to include pizza slice, bottle opener etc. Good oven. Clean and comfortable bedding. wi-fi. Able to provide a cot.

    Glass coffee table not suitable with young children. No bath.

    9.6

  • Anonymous
      United Kingdom
    9 April 2014

    Excellent location very near the centre but off main road so quiet at night.

    When we arrived we thought the kitchen had very little crockery. Only two tiny cups to make a cup of tea. No drinking glasses only wine glasses. We only became aware when we were about to leave the property the following morning that the previous occupants had left all the crockery in the dishwasher. The housekeeping staff should have put this away before we arrived. Sash window in bedroom rattled an awful lot.

    6.5

  • Virginia
      United Kingdom
    1 April 2014

    Service Location Value

    Bit of damp in appt 6 bedroom

    9.6

  • Kathryn
      United Kingdom
    25 March 2014

    lovely apartment very close to town, had everything in it you needed, very comfy beds.

    nothing apart from very noisy upstairs neighbours kept us all awake for over an hour at 4 am !!!!

    9.5

  • James
      United Kingdom
    14 March 2014

    location price comfort privacy

    not easiest to find

    9.5

  • Sarah
      United Kingdom
    4 March 2014

    The owner came out personally to bring missing items, couldn't do enough for us! Apartment was quiet, cosy and was nice to have 2 separate en suites

    No champagne glasses, no bath but the showers were great.

    9.6

  • Nuttanich
      United Kingdom
    22 February 2014

    second times I stayed here. The room was comfy, fully kitchen equipment, great location

    kitchen equipment was not cleaned.

    7.5

  • Luciana
      United Kingdom
    12 February 2014

    I really liked our apartment (flat no.2) in particular because it felt disconnected to the rest of the house. We were lucky enough to have bumped into the proprietor of the building who was kind enough to see us in and check that everything was ok. I did see the rest of the building and it wasn't as amazing as I expected to it so it was a relief to be in apartment 2. If you want to choose your apartment call up MJ's apartments as they process the booking but do book via booking.com because they are cheaper. I felt that the apartment was very well decorated and clean. As it was my boyfriends birthday a good night was crucial and we were very pleased with our stay!

    I think the heating switched off in the middle of the night because I started feeling really cold.

    10

  • Anonymous
      United Kingdom
    5 February 2014

    Comfy beds Great kitchen facilities

    Lots of stairs!

    9.2

  • Anonymous
      United Kingdom
    2 February 2014

    The lay out and size of the rooms were generous. The kitchen was well equipped and the rooms were lovely and warm when we arrived. Only 5 minute walk into town centre.

    The cleanliness was something to be desired. The kitchen and utensils needed cleaning before use (bits of food on cutlery and dirty worksurfaces). Also toilet was disgusting, used and not flushed before we arrived.

    6.7

  • Sonja
      Netherlands
    1 February 2014

    Location, good bed, modern kitchen.

    Not well cleaned, upon multiple calls cleaners came by. Fireplace was advertised but not present. Management never returned call.

    6.7

  • Anonymous
      United Kingdom
    30 January 2014

    The douglas house location is fab close to shops and restaurants ! I stayed here while doing some training at the festival house and as a newbie to the cheltenham area I was able to find my way around easily as was all so close by! The fitness first gym is fab definitely recommend using the free pass and is only about 11 mins away ! I do recommend getting google maps thought as I used it daily! The apartments were lovely sized enough room for 4 people. The beds are lovely and comfy which is always a massive plus! I was in Apartment 5 on the first floor I would definitely recommend it !! Thanks Douglas house

    I would like to have been met or gone somewhere to collect the keys I didn't like that they was just in a cupboard behind the main door with all my details on and room number.As a young girl traveling solo this would of made me feel safer!

    7.9

  • Anonymous
      Hong Kong
    30 January 2014

    1. The wifi was intermittent and the router/receiver had to be reset quite often, which was annoying. 2. One frying pan was rusty and unusable. Another one had its surface really badly scratched. 3. The contents in coffee plunger were not emptied; I wasn't sure how long the coffee had stayed in the plunger as everything inside was completely black.

    6.3

  • Sewon
      United Kingdom
    19 January 2014

    Good Location, and Cozy and Clean House. Very Good

    10

  • Nuttanich
      United Kingdom
    11 January 2014

    The room was very comfortable, with fully kitchen equipments and parking lot.

    Wifi was not working all the time we stayed there and staff was not helpful about this issue.

    7.5

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