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Recently booked in Harrogate
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Best Western Dower House & SpaBond End, Knaresborough, HG5 9AL Harrogate (Show map) Pleasant, Score from 28 reviewsClose to the Harrogate International Center and at the foot of Yorkshire Dales, the Best Western Dower House offers traditional hospitality with modern comforts and facilities. Imagine Health & Spa has an indoor pool, herb sauna, jacuzzi, crystal steam room and a well-equipped gym. Storm Restaurant is well known for excellent cuisine, fine wines and personal service in a cozy and relaxed atmosphere. The Dower House is on the outskirts, yet within walking distance of the shops and Knaresborough Train Station, with access to Leeds and York. Hotel Rooms: 28, Hotel Chain: Best Western.
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Total Hotel Score:6.8
Based on 28 reviews Guest reviews are written by our customers after their stay at Best Western Dower House & Spa. |
Score breakdown
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Score filter |
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Jane
Mature couple
York,
United Kingdom
May 31, 2011
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The Spa was a lovely space to chill out in, The breakfast was very tasty and the staff friendly
1 out of 1 people found this review helpful, did you?
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8.3 |
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Chris
Mature couple
Nottingham,
United Kingdom
May 4, 2011
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After reading some of the previous reviews we were a bit dubious about booking this hotel and we're so glad that we went ahead and booked anyway! The room was spacious and spotless, staff were courteous and efficient and breakfast was excellent - served by a very pleasant waiter. One of the best hotel gyms I have seen and spa facilites looked excellent. Unfortunately we didn't have time to sample the wet side, but we will be back and we will certainly make full use of the spa next time. The hotel is very close to all the attractions in Knaresborough and also just a short drive from Harrogate and the Dales. Fantastic value for money - would recommend without question.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Barry
Group of friends
Essex,
United Kingdom
April 18, 2011
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Good spa.
1 out of 1 people found this review helpful, did you?
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6.3 |
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Mike
Mature couple
umberleigh , devon,
United Kingdom
December 20, 2011
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The comfortable, cosy use of the old building and the staff.
Did you find this review helpful?
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8.8 |
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Lee
Solo traveler
clacton on Sea,
United Kingdom
December 1, 2011
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The bed and bed coverings I found to be uncomfortable and a lot of traffic noise coming through the old wooden 'sash' style windows.
Did you find this review helpful?
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6.3 |
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Valerie
Group of friends
OAKHAM,
United Kingdom
November 28, 2011
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We had areally nice stay, the room was comfortable, pillows always seem to be an issue with Hotels, but these were ok.... We had a delicious dinner of local lamb which was perfect!! Breakfast next morning was very good, and the Staff were lovely..thank you
Did you find this review helpful?
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9.2 |
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Edward
Mature couple
Amersham,
United Kingdom
November 6, 2011
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Very clean and welcoming. No tissues in the room nor soap in the bathroom
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6.5 |
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Trevor
Solo traveler
Ash Vale, Surrey,
United Kingdom
October 12, 2011
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The location near to my business that week. The food and wines were very good. The room and bed were small, no house keeping on first day of stay, very poor selection of beers.
Did you find this review helpful?
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6.3 |
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Anonymous
Mature couple
United States of America
August 23, 2011
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Dinner was nice, also it was good to have a workout room with lots of equipment. Room was spacious. Bed was OK. Pillows were nasty little thin things, and throw pillows were old. Window had no screen, so bugs could fly in when the window was open.
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7.5 |
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James
Mature couple
salford,
United Kingdom
August 7, 2011
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Nothing Room was very poor. Looked like it hadn't been properly cleaned in years. The brown nylon duvet covers were the poorest I've ever seen in a hotel old, worn and stained. It was raining in the morning outside and we new this as there was water dripping through the roof in the hall outside our room door.
Did you find this review helpful?
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2.9 |
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Norris
Mature couple
Stanley,
United Kingdom
July 19, 2011
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Good location with easy access to Harrogate. Our accommodation was dated,the decor was tired,there were no curtains and one of the venetian blinds was broken.Being above the kitchen there was intrusive noise both early in the morning and late at night. Breakfast was very ordinary,in particular, the continental choice was limited.Staff with the exception of the receptionist were lacklustre and housekeeping was atrocious. All in all very poor value for money.
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4.6 |
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Anonymous
Solo traveler
United Kingdom
July 19, 2011
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Friendly, very helpful and professional staff. Breakfast choice and quality of food. Location and parking. Condition of the room. Serious need of an update. Poor shower. No waste bin. Nail clippings on floor.
Did you find this review helpful?
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6.3 |
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Sally-anne
Solo traveler
Leicester,
United Kingdom
July 19, 2011
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Only stayed one night and was out for most of it, the look of the general hotel was nice and comfortable the bar was cosy and welcome looking (but I didn't get a chance to visit it). My room was very small and very tired , it could have done with an up date, the shower ran off the taps but was was warm and for my needs and for one night it was fine.
Did you find this review helpful?
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6 |
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Simon
Young couple
Tonbridge,
United Kingdom
June 21, 2011
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The main areas downstairs were large, clean and comfortable. Location is fantastic in this lovely town. The building itself is attractive and seems a lot more 'genuine' than other chain hotels Frankly the bed was quite uncomfortable. I also found the bathroom facilities a little shabby; shower lacked decent power etc.
Did you find this review helpful?
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5 |
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Antony
Solo traveler
halifax,
United Kingdom
June 12, 2011
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Hotel is in ideal spot for visiting the sights around Knaresborough. Part of the hotel is in need of up dating. First offered a superior room in older part of hotel. very disappointing then moved to newer part of hotel this was far better.
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6.7 |
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Anonymous
Young couple
United Kingdom
June 6, 2011
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Good location, good spa facilities. Room needed total refurbishment. Wallpaper & paint peeling off, shabby furnishings, old & dirty bathroom suite.
Did you find this review helpful?
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5 |
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Alan
Mature couple
Worcestershire,
United Kingdom
April 11, 2011
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Friendly and professional hotel. Decorators appear to be busy on each of our occasional visits.....no problem though !
Did you find this review helpful?
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7.5 |
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Anonymous
Mature couple
United Kingdom
March 9, 2011
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Breakfast We were in the older part of the hotel room booked was a superior - very dissapointed, shabby & old fashioned. With a double bed with foot bar (husband 6'4'')
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5.4 |
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Janet
Family with older children
Ross-on-Wye,
United Kingdom
February 24, 2011
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The location was very convenient for Harrogate and Mother Shipton's cave. The staff were very friendly and helpful. Wonderful swimming, sauna and steam room in Spa. Two of our three bedrooms were awful. Eighties bathroom, tiles, shower and fittings. No heating when we arrived in the snow. Room not properly cleaned and bedcover just pulled up rather than made. No light bulb in bedside light (asked for it to be replaced).Blind broken.Bed oid.
Did you find this review helpful?
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5 |
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Anonymous
Mature couple
United Kingdom
December 1, 2010
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Location for travelling around area, either by car or train. English Breakfast was excellent. Staff friendly.
Did you find this review helpful?
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9.2 |
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Anonymous
Solo traveler
United Kingdom
January 6, 2012
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There are no comments available for this review
Did you find this review helpful?
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10 |
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Anonymous
Group of friends
United Kingdom
December 2, 2011
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There are no comments available for this review
Did you find this review helpful?
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7.1 |
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Anonymous
Young couple
United Kingdom
November 30, 2011
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There are no comments available for this review
Did you find this review helpful?
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5 |
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John
Family with older children
Blewbury,
United Kingdom
November 21, 2011
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There are no comments available for this review
Did you find this review helpful?
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8.3 |
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Stuart
Solo traveler
toronto,
Canada
May 18, 2011
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There are no comments available for this review
Did you find this review helpful?
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4.6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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