New Drumossie Hotel  

Comfortable and relaxing. Friendly staff. Cleanliness

We attended a wedding being held at the Hotel so it was extremely convenient to stay there. The staff were friendly, very helpful and everything was very efficient. The bedroom and bathroom were comfortable and the curtains hung properly. Good housekeeping!

The bathroom was very cold.

Very friendly and professional staff.

I had to ask for more at dinner. I ordrerd the sea bass and was presented with two small pieces of fish. I asked for the same again for myself and two colleages having the same meal. The waiter obliged.

Reception had no confirmation of our booking when we arrived so not a good first start, room was smelling of smoking.

Courteous staff, though some much better than others nice location very clean, orderly and well kept good breakfast when we discovered our bathroom fan wasn't working, we were given another room within ten minutes

Just a teeny few of the staff need to learn how to stretch their mouths horizontally...maybe then they would be surprised to discover that is what's known as a smile

Rooms were very clean, staff were very friendly and food was very tasty.

As above - excellent location, service and comfort.

The rooms were comfortable with spacious bathrooms. The food at the hotel was excellent with good service.

Just outside of the busy city of Inverness. Excellent restaurant and service.

I have been before, so knew what to expect and had the same standard of room second time around. It was pleasant and spacious, with excellent Wi Fi and a good standard of bathroom and lovely views of the gardens. As this was a trip with my husband, we took the opportunity to escape to the restuarant and treat ourselves to dinner. I am so glad we did. EVERYTHING was first class and it has been years since we have experienced such fantastic service. The wine waiter was a dream and went out of his way to open a bottle of desert wine when my husband explained he was just wanting to have the one glass. Everyone was attentive and the food was the best we have had in ages. Breakfast was the same - impeccable, faultless service with attentive, although not intrusive staff that were freindly and pleasant. (Beautiful floral display in the reception - really elegant and smelled delicious!)

The reception was not as good as the rest of our experience with the receptionist not even breaking a into a polite smile for the purpose of courtesy. I had to ask what time breakfast was and where the restuarant was (I had forgotten). We felt pressured to make a decision to book dinner (we were undecided on check-in). I was very disappointed to find the fridge was not working in our room and to be advised when we called reception that none of the fridges worked and were being replaced. A simple explanation on check-in would have been sufficient or even a little note for guests explaining this with an apology in the room? We were brought ice on request which was hassle free. Apart from those 2 very minor details, our stay was comfortable and pleasant and we will book again.

Very helpful staff, excellent food - both dinner & breakfast

Comfortable, clean & friendly.

The hotel was very quiet, we weren't expecting this.